Sounds like a shit site to trust in the first place: ""Apple is rated "Poor" with 2.2 / 5 on Trustpilot"
DigitalOcean has the worst reviews I've ever seen
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Re: DigitalOcean has the worst reviews I've ever seen
#32Anyone with experience operating on DO want to comment on this? They have great marketing and seem like they offer a nice developer experience, but reviews like this are pretty bad…
I have about 10 servers running on DO, one of them for email. I do everything to look trustworthy but my email still ends up in spam so I'm assuming a bad IP block range.
Anyhoo, I also do a bunch of DNS stuff with DO. Haven't had issues in the past...is it 5 years I've been with them?
I have a friend who works at Vultr so I'm testing them out for a side project.
Re: DigitalOcean has the worst reviews I've ever seen
#33Anyone with experience operating on DO want to comment on this? They have great marketing and seem like they offer a nice developer experience, but reviews like this are pretty bad…
I’ve used them professionally and personally for the past 3-5 years and I don’t have a bad experience to speak of.
I haven’t run any large infrastructure, though. Mainly micro services and web sites—so mainly a couple of VPS instances, databases, and volumes.
All good.
Re: DigitalOcean has the worst reviews I've ever seen
#34[deleted]
Re: DigitalOcean has the worst reviews I've ever seen
#35Anyone with experience operating on DO want to comment on this? They have great marketing and seem like they offer a nice developer experience, but reviews like this are pretty bad…
There’s little that looks trustworthy about these reviews. There are some threads here where people talk about running production on DO: https://hn.algolia.com/?dateRange=all&page=0&prefix=false&qu...
Re: DigitalOcean has the worst reviews I've ever seen
#36For some reason most reviews on trustpilot are negative for pretty much all companies I interact with. I think it's just where people go to complain...
There's always a negativity bias in reviews. People are more likely to go out and leave a bad review than they're likely to leave a good review for service as expected. That's true for any product or service, and it's something you should always take into account when comparing stuff online. You're incredibly unlikely to find a product with only real, positive reviews.
Based on their apparent automatic abuse filter for new customers (probably filtering out known scammers or something) I'm willing to believe that some people are blocked from the platform because of false positives. I'm sure some of those complaints are real and valid, but I'm also sure you can probably work your way through the block by providing them with some more PII to verify your identity if you really want to become their customer.
Re: DigitalOcean has the worst reviews I've ever seen
#37I have a 2 small websites running on digital ocean VPS's and use their S3 service (DO Spaces) and really enjoy digital ocean! It's very straight forward and I know I'm not going to get slapped with an insane bill like I might on AWS. Overall, great experience for personal projects!
Re: DigitalOcean has the worst reviews I've ever seen
#38For some reason most reviews on trustpilot are negative for pretty much all companies I interact with. I think it's just where people go to complain...
They should embrace this reality and rename it to grumbleclub.
Re: DigitalOcean has the worst reviews I've ever seen
#39Lots of these reviews are spurious, but I did have a very negative experience trying to use Digital Ocean despite not being a fraudster. They locked me out of my account with no warning, before I even had a chance to spin up a droplet or do much of anything. This happened twice with two different accounts using two different emails, so I gave up. To this day I'm not sure why it happened.
Re: DigitalOcean has the worst reviews I've ever seen
#40Seems like there isn't really any substance to most of the negative reviews. I've never used Trustpilot before but after seeing this it doesn't look like something I would rely on.
Trustpilot is pay to play, so I wouldn't give them too much credibility.
They are also a proxy for Google revenues as they are one of only a handful of providers for reviews that show up on Google results. So you have to pay Trustpilot to get reviews to show up on your organic search engine results and Truspilot then goes and pays that to Google to be one of the review providers... and then Trustpilot also gives paying customers a lot of leeway to remove bad reviews.
My guess is that DO refused to pay Trustpilot and so a lot of the spam reviews don't get removed... and that's how this racket works.