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Blockbuster CEO 'Confused by Fascination' With Netflix

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31–40 of 69 posts

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#31

The lesson: if the market confuses you, you are out of touch with it!

There are plenty of times when being confused and 'out of touch' is better than pretending to know what's going on when people are being irrational. This is probably not the case with Blockbuster, but they don't have the resources to emulate Netflix. Their best bet is to hold on to a gradually declining customer base, and eventually liquidate.

You don't have to know what's going on when people are being irrational. (And besides, we're being irrational almost all the time.) You only have to know how to charge us for being irrational.

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#32
Wow. Is anyone reading the article or just going on with Netflix fanboy'ism?

This chart explains it all: http://www.flickr.com/photos/13736953@N00/2762004788/

Netflix is one segment of Blockbuster's entire getting media to consumer's strategy. Looks like the B&M folks are here to stay, no matter how much we love digital delivery!

He's right, Netflix is a small blip on their radar!

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#33
post #16
post #2

"I've been frankly confused by this fascination that everybody has with Netflix," Keyes told Rafat Ali, in an interview with PaidContent.org. Translation: "I am not qualified for my job. I know nothing about my industry, or what my customers want. I get a nice paycheck though." I'm frankly confused as to why a CEO would think that being confused about his competition would bring him more business.

I'm a bit confused by it too. What does Netflix have/do that BB doesn't?

The long tail (http://en.wikipedia.org/wiki/The_Long_Tail).

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#34
post #32

Wow. Is anyone reading the article or just going on with Netflix fanboy'ism? This chart explains it all: http://www.flickr.com/photos/13736953@N00/2762004788/ Netflix is one segment of Blockbuster's entire getting media to consumer's strategy. Looks like the B&M folks are here to stay, no matter how much we love digital delivery! He's right, Netflix is a small blip on their radar!

I honestly can't tell if you are serious or not.

This chart explains it all: http://finance.google.com/finance?chdnp=1&chdd=1&chd...;

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#35
post #19
post #14

wow. He should be fired. Immediately. Just saying those comments should be career suicide. His PR person is probably freaking out. Why would the board of directors just wait around for a clueless leader to drive them into the ground? They lost the battle. Time for an aggressive plan B to stay in business. Attempts to sell consumer electronics in blockbuster stores are pathetic and have failed over and over again. Fir…

Why would the board of directors just wait around for a clueless leader to drive them into the ground? Typically, CEO's hire their board and gives them lots of options to essentially align with the CEO. Once I wrote this, out of curiosity, I checked who's on the board of Blockbuster. Interestingly, a one Carl Icahn is on the board. ( http://www.reuters.com/finance/stocks/companyOfficers?symbol... ) Also, the CEO made…

wtf? The board hires CEO's not the other way around - board members are voted on by shareholders.

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#36
post #2

"I've been frankly confused by this fascination that everybody has with Netflix," Keyes told Rafat Ali, in an interview with PaidContent.org. Translation: "I am not qualified for my job. I know nothing about my industry, or what my customers want. I get a nice paycheck though." I'm frankly confused as to why a CEO would think that being confused about his competition would bring him more business.

It is refreshing that he bluntly admitted his confusion. Most CEOs know enough to BS so that it is not obvious that they are clueless. Give this guy some kind of pity award.

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#37
I quit BlockBuster in 1998 after a dispute. I asked the clerk for scissors and cut up the card in front of him. Since then, I been very happy with Netflix, its convenience, and efficiency. Rarely it has problems and has responded well when they occurred. I am fascinated by the BB CEO being so out of touch.

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#38
There's a good lesson in here -- if one moves beyond knee-jerk criticism of the CEO for blindness/idiocy.

To him, Netflix is a marginal player lurking in a "tiny" $5.6b, while Blockbuster is the giant, going after the $27.2b. From this point of view, narrow as it is, he's not really crazy at all. And obviously some investors agree. There's a lot of money here that Netflix isn't even trying for, and Blockbuster has a foothold in.

Yet Netflix is worth 4x Blockbuster. Why? I'm not sure that the CEO has really followed this question to the end. He seems overly focused on the size of his market, rather than on how profitable it is.

Put another way:

Netflix is worth about 32% of the market it's playing in ($1.8b market cap, playing in $5.6b market).

Blockbuster is worth 1.7% of the market its playing in. ($472m market cap, playing in $27.2b market).

Physical presence seems valuable, so that's what he goes on and on about -- nobody can compete with Blockbuster in the physical realm, that's their advantage. But maybe that's because nobody wants to. Stores cost too much for what they give you.

Just because there's money being spent, doesn't mean there's profit to be made.

(all numbers taken from the CEO's own chart-graph of stagnation, at http://www.flickr.com/photos/13736953@N00/2762004788/)

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#39
post #16
post #2

"I've been frankly confused by this fascination that everybody has with Netflix," Keyes told Rafat Ali, in an interview with PaidContent.org. Translation: "I am not qualified for my job. I know nothing about my industry, or what my customers want. I get a nice paycheck though." I'm frankly confused as to why a CEO would think that being confused about his competition would bring him more business.

I'm a bit confused by it too. What does Netflix have/do that BB doesn't?

No leases on brick-and-mortar stores.

No retail employees.

A first-mover advantage in the online space.

No history of charging late fees. This is a really important point - in my mind, the name Blockbuster evokes the image of a scolding librarian who sells used cars on the side.

And, of course, Netflix also has a different CEO.

Re: Blockbuster CEO 'Confused by Fascination' With Netflix

#40
post #14

wow. He should be fired. Immediately. Just saying those comments should be career suicide. His PR person is probably freaking out. Why would the board of directors just wait around for a clueless leader to drive them into the ground? They lost the battle. Time for an aggressive plan B to stay in business. Attempts to sell consumer electronics in blockbuster stores are pathetic and have failed over and over again. Fir…

"My plan B for them would be to change store format entirely. Build a nice home theatre that can sit 20 people and have showings of new releases. The catch is they use equipment that is in the $1000-$5000 price range, and it's a great experience that you can 'take home'. Delivery is free. Installation is extra."

This is brilliant! the Brick and furniture places try to sell you the entertainment stuff and throw a movie in there as flashing demo, but no one ever feels good about watching a 2 hour film while commissioned sales people peek over your shoulder. But put the emphasis on the movie and make the living room set "optional", and it may work. And for crissakes Free Popcorn, how cheap and good is that!

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