AWS and/or Akamai are having service issues - naturally both of their status pages are green.
Why the heck are status pages so useless here?
Travel websites are down? Airbnb.com, Expedia.com
31–37 of 37 posts
Re: Travel websites are down? Airbnb.com, Expedia.com
#32Earlier quoted context omitted.
One pessimistic argument would be that AWS has no incentive to be honest or timely about acknowledging service outages.
I'd call that the realistic argument. What's the optimistic argument if that's pessimistic? That an entity the scale of Amazon and AWS just can't figure out how to report system status? Or they forgot? Or didn't have the demand to create it?
They have some rudimentary automated checks that doesn't cover enough failure scenarios. After some time, given there are enough reports on twitter, they check manually if something is wrong and a human operator writes a status on the status page.
Re: Travel websites are down? Airbnb.com, Expedia.com
#33Re: Travel websites are down? Airbnb.com, Expedia.com
#34Earlier quoted context omitted.
One pessimistic argument would be that AWS has no incentive to be honest or timely about acknowledging service outages.
I'd call that the realistic argument. What's the optimistic argument if that's pessimistic? That an entity the scale of Amazon and AWS just can't figure out how to report system status? Or they forgot? Or didn't have the demand to create it?
Yeah, that's literally what they've claimed in the past.. when the 2017 S3 outage happened, the issue wasn't reflected on the status page and they later claimed that they were having trouble updating it because the status page relied upon S3 somehow.
Maybe the 'optimistic' argument is more like the 'naive' argument...
Re: Travel websites are down? Airbnb.com, Expedia.com
#35Ha, how do you end up reaching for "travel websites"? Like, what is the shared technology that they use that general internet sites don't? I clicked into the comments hoping to learn something interesting about the travel industry (like maybe Airbnb and Expedia and others are all part of some conglomerate - like how many of the dating websites are actually one company). But, yeah, general infrastructure being down an…
Travel websites actually do use certain shared back-end systems in some cases: https://en.wikipedia.org/wiki/Global_distribution_system
Re: Travel websites are down? Airbnb.com, Expedia.com
#36Earlier quoted context omitted.
Why the heck are status pages so useless here?
Internal politics. Anecdotes are that org leaders face potentially serious consequences if the products they’re responsible for are down per status page. So they find ways to cover it up. This culture is passed top down as everyone is incentivized to downplay widespread outage.
Re: Travel websites are down? Airbnb.com, Expedia.com
#37Ha, how do you end up reaching for "travel websites"? Like, what is the shared technology that they use that general internet sites don't? I clicked into the comments hoping to learn something interesting about the travel industry (like maybe Airbnb and Expedia and others are all part of some conglomerate - like how many of the dating websites are actually one company). But, yeah, general infrastructure being down an…
Travel websites actually do use certain shared back-end systems in some cases: https://en.wikipedia.org/wiki/Global_distribution_system