Framework Laptop pre-orders are open, starting at $999 • Hacker News Board

Re: Framework Laptop pre-orders are open, starting at $999

#31

Post by BoysenberryPi » Thu, May 13, 2021, 4:01 PM UTC

ncmncm wrote: post #27

ramanujank wrote: post #19

Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world. If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? W…

My nitpicking is about its offering only Intel CPUs. Hello? Why do Intel at all, these days? What everybody is desperate for are AMD laptops, which are barely available from the volume makers.

This is my guess:

1. AMD is having major supply issues and is not allocating their supply towards laptops. Laptops are just not a huge priority for them right now when all of the consoles, desktop CPUs, and GPUs are flying off the shelves.

2. Intel not only has consistent supply but Intel frequently works with "experimental" projects like this helping OEMs with design. Complete speculation but I would not be surprised if Intel had a hand in the design of this laptop.

Re: Framework Laptop pre-orders are open, starting at $999

#32

Post by zipityzi » Thu, May 13, 2021, 4:04 PM UTC

ncmncm wrote: post #27

ramanujank wrote: post #19

Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world. If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? W…

My nitpicking is about its offering only Intel CPUs. Hello? Why do Intel at all, these days? What everybody is desperate for are AMD laptops, which are barely available from the volume makers.

Agreed. Zen3 would’ve been killer and cooler to boot.

I wonder if it is a supply concern? Zen2 laptops also ~seemed~ in scarce supply for quite some time last year, even after the launch.

How to tease out Intel’s anti-competitive belligerence versus actual supply issues? Zen3 on desktop seems to be regularly available, but desktop is lower volume than mobile.

This really deserves an AMD variant.

I would suspect Intel has juicy bundle discounts, especially if this is a part of the EVO program (which I don’t think it publicly is).

Re: Framework Laptop pre-orders are open, starting at $999

#33

Post by enlightens » Thu, May 13, 2021, 4:08 PM UTC

I'm excited to see orders open up. I'm not overly familiar with current computer pricing but I'm pretty happy with what these are selling for.

Re: Framework Laptop pre-orders are open, starting at $999

#34

Post by 6510 » Thu, May 13, 2021, 4:08 PM UTC

bl0b wrote: post #18

nrp wrote: post #14

Earlier quoted context omitted.

The website is back up! We're at almost exactly the same thickness and weight as a MacBook Pro 13-inch, and lighter and thinner than most T-series ThinkPads. The storage, both memory sockets, and WiFi are socketed for upgradeability, and the entire mainboard is upgradeable too! We're testing for compatibility with major linux distributions, and expect near complete support (with potentially only the fingerprint reade…

FYI you probably already know this, but I get a 500 server error attempting to access https://frame.work/products/laptop

its a good problem to have

Re: Framework Laptop pre-orders are open, starting at $999

#35

Post by zipityzi » Thu, May 13, 2021, 4:09 PM UTC

nrp wrote: post #3

Framework founder here. Happy to answer any questions anyone has on the product!

Thank you so much for starting this project and hopefully long-term investment. Incredibly refreshing.

The site is down for the moment. What is the situation about warranty?

Do you plan to offer multi-year options? I’m all for repairing my own laptop, but if there is an option to pay upfront for some peace of mind on at least the parts, I’d bite.

Re: Framework Laptop pre-orders are open, starting at $999

#36

Post by dilippkumar » Thu, May 13, 2021, 4:10 PM UTC

nrp wrote: post #3

Framework founder here. Happy to answer any questions anyone has on the product!

Congratulations on your launch!

How do you track quality during development, production, product planning and polling for customer satisfaction?

Can you share some thoughts on the current state of quality assurance in the industry in general? Is this an area for product differentiation?

Re: Framework Laptop pre-orders are open, starting at $999

#37

Post by nrp » Thu, May 13, 2021, 4:11 PM UTC

zipityzi wrote: post #35

nrp wrote: post #3

Framework founder here. Happy to answer any questions anyone has on the product!

Thank you so much for starting this project and hopefully long-term investment. Incredibly refreshing. The site is down for the moment. What is the situation about warranty? Do you plan to offer multi-year options? I’m all for repairing my own laptop, but if there is an option to pay upfront for some peace of mind on at least the parts, I’d bite.

We offer a pretty standard 1-year limited warranty. Extended warranties are something we are exploring, but are not available yet.

Re: Framework Laptop pre-orders are open, starting at $999

#38

Post by anotheryou » Thu, May 13, 2021, 4:11 PM UTC

I'm always out of the loop with hardware: how much does an equivalent system from the big ones cost?

And how future proof/upgradable are cpu and gpu? I assume storage, ram, motherboard and usb-c will take you far otherwise.

And I wonder if it's available in Europe.

edit: oh, no dedicated GPU.

Re: Framework Laptop pre-orders are open, starting at $999

#39

Post by an_opabinia » Thu, May 13, 2021, 4:11 PM UTC

nrp wrote: post #3

Framework founder here. Happy to answer any questions anyone has on the product!

In what country are the laptops manufactured?

Which three parts in a laptop have the highest failure rate, and what are those rates?

What I can’t wrap my head around is, a consumer that feels strongly about repairing laptops themselves, for clearly non-economic reasons, but would balk at the cost of a laptop manufactured in the West, which is 100% of the labor the day the laptop ships, because then the computer would cost 3 times as much.

Re: Framework Laptop pre-orders are open, starting at $999

#40

Post by detaro » Thu, May 13, 2021, 4:14 PM UTC

ncmncm wrote: post #27

ramanujank wrote: post #19

Congratulations to the founder(s) on the launch. Wishing you nothing but success! Nice to see a pluggable approach at a time when "repairability" is catching the fancy of the whole world. If I had to nitpick, it would be the fact that Linux is unfortunately a second class citizen. However, I do see that support for mainstream distros is available. Can you possibly shed some light on that and be a bit more specific? W…

My nitpicking is about its offering only Intel CPUs. Hello? Why do Intel at all, these days? What everybody is desperate for are AMD laptops, which are barely available from the volume makers.

And if even the volume makers barely have the stuff available, always sold out immediately, you think they'd have an easier time?