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Netlify Status – CDN Issues

netlifystatus.com

31–40 of 90 posts

Re: Netlify Status – CDN Issues

#31
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Hi Bob, just want to say, I like your service a lot.

Re: Netlify Status – CDN Issues

#32
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Hi Bob, just want to say, I like your service a lot.

Thanks! Appreciate the kind words!

Re: Netlify Status – CDN Issues

#33
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Are you all having shake ups within the company? I'm not going to deep dive, but I heard some rumors about some higher ups leaving.

After the Cloudflare Pages release, I'd be curious of what your future road map looks like and how you all plan to compete and grow.

Thanks for all you and your team does. What you have done for front-end development and the community has been nothing but awesome and inspiring.

Re: Netlify Status – CDN Issues

#34
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Honestly, "not taking advantage of our DNS management" is a garbage response. We use AWS for our DNS management. If you offer a configuration, you should support it fully.

Our sites have been down for 3 hours now, and you're blaming someone else? We have 5 properties on Netlify now and will have 0 this time next week.

Re: Netlify Status – CDN Issues

#35
post #34
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Honestly, "not taking advantage of our DNS management" is a garbage response. We use AWS for our DNS management. If you offer a configuration, you should support it fully. Our sites have been down for 3 hours now, and you're blaming someone else? We have 5 properties on Netlify now and will have 0 this time next week.

Point your apex domain to 75.2.60.5, Netlify recommends it here [0] and in their documentation now [1].

I just did for a site that's hosted by Netlify and it solved the issue. Thankfully I had a short TTL, I hope you do too.

[0] https://www.netlifystatus.com/

[1] https://docs.netlify.com/domains-https/custom-domains/config...

Re: Netlify Status – CDN Issues

#36
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

I switched to using your DNS to resolve this issue, but https://js.la is still busted and because I'm using your DNS, I can't manually set the A record to go to the workaround IP address.

Re: Netlify Status – CDN Issues

#37
post #34
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Honestly, "not taking advantage of our DNS management" is a garbage response. We use AWS for our DNS management. If you offer a configuration, you should support it fully. Our sites have been down for 3 hours now, and you're blaming someone else? We have 5 properties on Netlify now and will have 0 this time next week.

I'm not sure your organization's setup with Netlify but isn't the whole point of Serverless to be... "serverless"? I could migrate twice the amount of properties you have to another provider in less than 3 hours...

I get your frustration but maybe cut some slack. If anything is mission critical, you should have had a backup plan if Netlify, Vercel, Cloudflare, or something else.

Re: Netlify Status – CDN Issues

#38
I wish Netlify all the best! In the mean time, I just hopped on to Cloudflare and saw their Pages product is in public beta. Seems to work the same as Netlify for static pages, just tried it out for my personal site and it worked great! I was already using Cloudflare as my CDN and to manage DNS, it's actually really nice to have my entire website configuration live there.

Re: Netlify Status – CDN Issues

#39
post #34
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

Honestly, "not taking advantage of our DNS management" is a garbage response. We use AWS for our DNS management. If you offer a configuration, you should support it fully. Our sites have been down for 3 hours now, and you're blaming someone else? We have 5 properties on Netlify now and will have 0 this time next week.

> Our sites have been down for 3 hours now, and you're blaming someone else?

Well if the issue is at Google then maybe "blaming" isn't really the right word. No need to be rude.

I might as well make the same argument for your sites.

- Your sites have been down for 3 hours now, and you're blaming someone else?

Re: Netlify Status – CDN Issues

#40
post #28

Netlify CEO here. I'll try to answer the questions from the thread so far: Some of our customers are affected by an outage of Googles Load Balancer. These customers are not taking advantage of our DNS management, or they are not using a DNS provider that supports CNAME flattening and are using their root domain name for their website (ie, no www prefix). While we don't recommend the setup, we do provide a single IP a…

> These customers are not taking advantage of our DNS management

I think I understand the point you are trying to make, that customers who are utilizing Netlify DNS Management are unaffected because reasons, but this is phrased in a way that implies that it is your users fault for this downtime because they didn't chose to use your related service.

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