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Google Analytics: Stop feeding the beast

casparwre.de

31–40 of 401 posts

Re: Google Analytics: Stop feeding the beast

#31
post #13

After a recent story on HN about all the horrible tracking Disqus started to do after being acquired by an ad-tech company, I ditched it and Google Analytics on my semi-dormant personal website. The process of fixing it got me interested in working on my site again and I ended up upstreaming the patches into the Hugo theme I use[1], so now everyone with that theme can benefit easily. I ended up using GoatCounter[2] a…

Congrats, now you give your visitor‘s data to goatcounter instead of Google. If that catches on we might see this article about them in the future. Remove stats altogether, pay for your website stats, or roll your own. Just exchanging the free script isn‘t doing anything.

It's open source and can be self-hosted. It doesn't require relying on their hosting.

Re: Google Analytics: Stop feeding the beast

#32

My personal site I don’t use any analytics. My metric I care about is whether I’m having an impact on my colleagues and domain. I generally don’t try to mode that quantitatively, I care more about whether it seems people around me are influenced or helped by what I write. If it’s useful to some colleagues, that’s enough for me.

I appreciate this attitude. What do you do to know if you have an impact instead of analytics?

Re: Google Analytics: Stop feeding the beast

#35
post #34
post #23

Parse your server's access log file. The way it had been done for decades. "Analog" was popular then, Should be better options now.

My server's access logs are almost useless when I've got an SPA with a significant amount of client-side functionality.

Don't use SPAs, switch back to traditional server side rendering.

Re: Google Analytics: Stop feeding the beast

#36
post #26
post #6

Earlier quoted context omitted.

> Here's a crazy idea: Don't use analytics at all but focus on your product. If your success relies solely on "improving conversions" by tracking your users and then changing the position and color of your "Checkout" button then maybe try setting yourself apart I am very much onboard with this idea. The notion that it is a requirement that businesses track individual customers’ actions in order to succeed is pervasiv…

Disclaimer: I hate Google Analytics because I hate Google, I hate monopolies, and I hate excessive hoarding of user data. I think the necessary aspects of tracking can be maintained without having all the bad aspects, but we need to break up the ad companies first. > without watching exactly how every customer looks at shelves This is absolutely not true. Do you have experience with managing brick and mortar stores?…

Except the things you mention correspond to looking at sales data in your backend DB, not putting google analytics in your frontend, right?

Re: Google Analytics: Stop feeding the beast

#37
I have high confidence that Google does not dip into Analytics data for its own uses without permission. I am an analytics consultant by profession, so this opinion is colored by the old adage about not understanding something that prevents your paycheck. But it is also colored by a decade of experience with the technical and organizational capabilities and limitations of the tool. Let me lay out my reasoning.

1. Legal and contractual liability.

For the Analytics service, Google is a Processor under GDPR and a Service Provider under CCPA. This means that legally, the only thing they are allowed to do with the data is provide the service requested by their customers.

Many enterprise-level customers require this as a condition of using Google Analytics. If they were to breach this confidence, it would probably result in them losing the enterprise space as a whole.

2. Google Analytics data is first-party data.

There are no means for Google to stitch together panopticon view of a user from the GA data from different companies. The user identifier is a first-party cookie, which is not shared between sites. There are no side-channels. Believe me, I literally spend at least five hours every week staring at hits in the Network tab, and I know where every piece of data comes from and how it gets processed. Cookies are not shared between sites except manually, and then only between sites operated by the same company.

3. Low signal-to-noise ratio.

The median Google Analytics implementation is a dumpster fire. When I engage with a new website, it's actually more common than not that they have double-tracking (or triple or more) on at least some pages, which completely kills the accuracy of bounce rate and time-on-page metrics. Even "good" implementations have a huge amount of variability between the data.

4. They can probably get the data elsewhere.

Google acts as a Controller for several of its other products (notably, Google Ads aka AdWords), meaning that it explicitly acknowledges it does use the data for its own purposes. And Chrome syncs your browsing history to your Google account. While Google Analytics would get them extra coverage, the cost-benefit doesn't seem worthwhile to me, especially consider the GDPR angle.

5. That's not why it's free

There's a common theme in posts like these about "why do you think Google gives GA away for free?" implying that they do it for the data.

Website analytics is a strategic compliment to website advertising. If people can see how much money they make from ads (and moreso, optimize how much money they make from ads), then they will buy more ads. Google makes money from Analytics as a strategic compliment. They do not need to acquire your data for it to be profitable.

Nowadays it's also an integration point with other services in the marketing cloud. See "caveats" below.

CAVEATS

Everything above is about the "default" Google Analytics installation, how it works out of the box. Google Analytics allows you to share data with Google in a variety of way, and actively encourages you to do so for several of those. I'll enumerate the specific points where a particular configuration of Google Analytics has significant privacy impacts.

1. Advertising Features.

This establishes a "cookie match" between the first-party GA cookie and the third-party DoubleClick cookie. Meaning it connects your GA data to Google's own data.

2. Google Ads integrations

This establishes several data connections to the Google Ads dataset, in both directions. Google explicitly acknowledges they act as a Controller for this integration, i.e. it's their data know and they can use it.

3. Google Signals

Hoooooo boy.

This is the setting that explicitly connects data to a user's Google Account. If a user is logged in to Google in Chrome (meaning logged in to the browser), then Google Analytics can use their account as the identity signal instead of a cookie. So the data from this one actually could be aggregated across different GA properties. The Google Account can also be used as the basis for targeting advertising.

Concluding Thoughts

Using Google Analytics "feeds the beast" insofar as it continues to cement Google's hegemony on the Internet. If you want to ditch GA for that reason, I completely sympathize. But saying it "feeds the beast" in that Google actually acquires that data and uses it, borders on a conspiracy theory. There are plenty of good and valid reasons to ditch GA based on principles, and on statements that can be backed up on evidence. There's no need to overreach.

GA is overkill for most small websites. Its main value is to integrate with Google advertising products (to re-iterate: the buttons that do that are off by default but very easy to press). I don't think that logfile parsing is as accessible as many people seem to believe, but there's now a strong landscape of privacy-conscious analytics tools that didn't exist five years ago, which will provide at least the simple metrics that personal websites actually need.

The web would probably be better if Google Analytics stopped being the "default." But that's more about the monoculture of available tools, rather than extending Google's ubiquitous surveillance apparatus.

Re: Google Analytics: Stop feeding the beast

#38
post #13

After a recent story on HN about all the horrible tracking Disqus started to do after being acquired by an ad-tech company, I ditched it and Google Analytics on my semi-dormant personal website. The process of fixing it got me interested in working on my site again and I ended up upstreaming the patches into the Hugo theme I use[1], so now everyone with that theme can benefit easily. I ended up using GoatCounter[2] a…

Congrats, now you give your visitor‘s data to goatcounter instead of Google. If that catches on we might see this article about them in the future. Remove stats altogether, pay for your website stats, or roll your own. Just exchanging the free script isn‘t doing anything.

have you heard of FOSS?

Re: Google Analytics: Stop feeding the beast

#39
I'm coming around to the idea that Google (and Facebook etc) need to be called out and held accountable for the "negative externalities" that come with their business model, the same as if a company was polluting the physical environment.

Google has turned much of the internet into a wasteland (there are examples as it related to news in the article but this is true for most content). They don't have to pay for this pollution, but it literally affects everyone in the world. The internet at this point is a vital part of people's lives, and when we see companies doing the equivalent of dumping chemical waste into it, we should more actively rebuke them.

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