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AWS Cognito is having issues and health dashboards are still green

status.aws.amazon.com

31–40 of 369 posts

Re: AWS Cognito is having issues and health dashboards are still green

#31
post #19

what a scam. who can hold them accountable for cheating those who paid for uptime guarantees? I guess the lawyers of those who paid for uptime guarantees...

wah wah wah, my boss is chewing my ear out cuz I can't explain to him that it's a vendor (AWS) outage host on-premise then, and deal with power outages, and infrastructure management, and failing hardware shit happens, drink a coffee and sit back for 30 mins

You've missed the point entirely, bravo

Re: AWS Cognito is having issues and health dashboards are still green

#32
post #25

Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing. It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening. How did AWS status page compare with status.io/aws?

When your company gets sufficiently large, outages become political.

Failure happens at the speed of computing but agreeing that something is failing in a way that customers need to be told about is a slower process.

Even when status pages are fully automatic (rather than manually updated), there will tend to be gaming of the metrics that constitute that.

Ideally you would just be monitoring your SLOs and publishing that to customers... that doesn't seem to be how it works, anywhere.

Re: AWS Cognito is having issues and health dashboards are still green

#33
post #25

Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing. It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening. How did AWS status page compare with status.io/aws?

It is kind of perplexing that AWS dogfoods its own status page. I remember during the massive S3 outage a few years ago that their status page remained green almost the entire time because the red/green/blue icons for the status was stored in... wait for it... S3.

You'd think they would have learned from that.

Re: AWS Cognito is having issues and health dashboards are still green

#34
post #25

Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing. It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening. How did AWS status page compare with status.io/aws?

Any time companies have SLA's where money is on the line if they admit they're having an outage, they're going to be delayed on updating a status page.

Re: AWS Cognito is having issues and health dashboards are still green

#38

Isn't it common practice to host your status board on someone else's infrastructure? In 2017 there was an S3 issue that supposedly affected their ability to post. I believe they said that they were updating how they posted to the status board so that there would no longer be a dependency on S3. Well, I guess whatever they're dependent on now broke.

S3 East didn't affect the ability but they couldn't swap out the green checkmark for the red checkmark... which is just hilarious.
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