Why is this relevant? Is there an advantage from getting your domain directly from AWS? At the companies I've worked at, we've always used Route 53 with domains we've bought elsewhere, so maybe I'm missing something. Perhaps there are things you can do if you get the domain from AWS, that you couldn't do otherwise?
AWS is not offering Austria's TLD .at for registration
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Re: AWS is not offering Austria's TLD .at for registration
#32Namecheap also doesn't have them, I always have to buy them through https://www.easyname.at
Re: AWS is not offering Austria's TLD .at for registration
#33Separation of concerns is of the utmost importance in my experience.
Domains, DNS, App/Web Hosting, Email (Domain and Transactional), File Storage, Version Control, Backups, Secrets Storage, Directory Services, Zero-Trust/VPN, etc. should be on different providers (or different accounts if an overlapping provider), whether the services are third-party or self-hosted or a mixture of both.
Re: AWS is not offering Austria's TLD .at for registration
#34I manage a portfolio of 1800+ domains for my employer.
When we migrated DNS to route53 in early 2019 we discussed moving registration as well. That conversation took about two minutes and ended in a hard no.
Our registrar is MarkMonitor who specializes in large portfolios.
I’ve got a dedicated account rep. We know each other well. We talk often, not just domains but college sports, etc.
I need something I email my guy and it gets done.
Registering a .es domain requires a scan of my drivers license. He handles that.
Transferring in .am domains during a recent merger required an authorization letter, on letterhead, signed by a corporate officer.
We don’t have any .at but I’d put 20 quatloos on there being some sort of requirement that AWS can’t just drop into a web interface, combined with the fact you don’t really have phone support until you qualify for Enterprise Support.
My primary role is near what you’d call Cloud Architect, domains and DNS are a side gig that ended up in my lap. Being disappointed in how AWS does something is sort of a theme in my life.
In this particular case however I’d bet the issue is with the AT registry wanting something.
Re: AWS is not offering Austria's TLD .at for registration
#35How much does it cost to become a registrar of .at domains? There's definitely a fair bit of overhead for becoming a registrar of all gTLDs and ccTLDs (there is generally a different application needed for each ccTLD), and for smaller countries the overhead might not justify the number of registrations they expect to get. I had a quick look at Cloudflare's offerings and it looks like they're only offering gTLDs but i…
Minimum monthly sales of 180EUR and an unspecified fee
Re: AWS is not offering Austria's TLD .at for registration
#36Route53 seem to have some weird gaps. For instance .nz (New Zealand) originally only allowed people to register 3rd level domains ( like company.co.nz or network.net.nz ). This changed in 2015 and you can now register 2lds like company.nz or network.nz but AWS still hasn't updated their system. It means my employer has to have a 2nd registrar just for those domains. Nagging our TAM and asking other companies to do th…
Gandi
Re: AWS is not offering Austria's TLD .at for registration
#37Always register your domain with a different provider. A domain is one of the crown jewels of a company. If you lose the domain, you lose everything (email, web, services, etc.), possibly permanently, with no option to migrate without losing your domain, branding, SEO position, etc. e.g. * Your server got hacked, and your entire account gets blocked * You get a shock bill from AWS, and lose access to the account beca…
The consequences are not quite so dramatically irrevocable. I’ve recently assisted a family member whose hosting provider was bought by a gang of unscrupulous clowns and their domains effectively held to ransom. It took only hours to recover them and switch registrars, during which time I’d used/activated only the same channels and processes available to any other registrant. And AWS are not a gang of pirates.
Someone less directly versed in the intricacies of registries and registrars and service providers might take longer to assert rights, deploy governance machinery, and achieve the same result, but the existential finality described above would be better painted as a time-consuming and Byzantine inconvenience.
I read domain registration horror stories with a pinch of salt. Not just because the sector is (like cryptocurrencies) riddled with scammers and shysters and liars and con-artists, but also because even the most Kafkesque fuckups I’ve seen ultimately started with incompetence, inexperience, arrogance, or negligence (usually omitted in the telling) on the part of the apparent victim.
Re: AWS is not offering Austria's TLD .at for registration
#38I manage a portfolio of 1800+ domains for my employer. When we migrated DNS to route53 in early 2019 we discussed moving registration as well. That conversation took about two minutes and ended in a hard no. Our registrar is MarkMonitor who specializes in large portfolios. I’ve got a dedicated account rep. We know each other well. We talk often, not just domains but college sports, etc. I need something I email my gu…
The "corporate" answers in the support thread don't give any information, and the barrage of links to unhelpful and unrelated information make it seem like they're scripted and not really interested in their customers specific problem at all.
If AWS were to say what the problem was then people might be a bit happier to wait?
Re: AWS is not offering Austria's TLD .at for registration
#39I manage a portfolio of 1800+ domains for my employer. When we migrated DNS to route53 in early 2019 we discussed moving registration as well. That conversation took about two minutes and ended in a hard no. Our registrar is MarkMonitor who specializes in large portfolios. I’ve got a dedicated account rep. We know each other well. We talk often, not just domains but college sports, etc. I need something I email my gu…
The "corporate" answers in the support thread don't give any information, and the barrage of links to unhelpful and unrelated information make it seem like they're scripted and not really interested in their customers specific problem at all. If AWS were to say what the problem was then people might be a bit happier to wait?
There must be some marketing handbook somewhere that says "When the customer asks if you have this model in blue, you must never say 'No.' Instead, always say 'We have it in red, green, orange, and seafoam violet.'"
Drives me nuts, but all companies do this rather than giving a direct answer.
Re: AWS is not offering Austria's TLD .at for registration
#40Earlier quoted context omitted.
The "corporate" answers in the support thread don't give any information, and the barrage of links to unhelpful and unrelated information make it seem like they're scripted and not really interested in their customers specific problem at all. If AWS were to say what the problem was then people might be a bit happier to wait?
There must be some marketing handbook somewhere that says "When the customer asks if you have this model in blue, you must never say 'No.' Instead, always say 'We have it in red, green, orange, and seafoam violet.'" Drives me nuts, but all companies do this rather than giving a direct answer.
I guess the advice starts out helpful: violet might be a good substitute for blue in certain situations.
...But saying "we have all these other things that you've already told us you're aware of" is where things start to get passive aggressive.