Wow. A short while ago I was evaluating home security systems and narrowed it to two. One of those was Nest. I feel lucky today. I picked the other provider.
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Google stops selling Nest Secure, still offers support
31–40 of 79 posts
Re: Google stops selling Nest Secure, still offers support
#32Is this another "Classic Google" move? I was considering a Nest security system a few years ago, and wasn't sure whether it was a plus or a minus that they're part of Google. I guess now it's shown to be a minus. It's nice that they're offering support, but buying Nest Secure means you're buying into the ecosystem and this is a big proclamation that the ecosystem is not growing.
Me too, re. Nest Secure - it seemed like a perfect no-contract product for managing security. It is a bizarre move given their investment/buyout (not sure) of ADP. Here's hoping Google's new year's resolution for 2021 is 'Reincarnation' and they start by bringing back all of the products they've killed, one by one (https://en.wikipedia.org/wiki/Imagine_%28John_Lennon_song%29 .)
Re: Google stops selling Nest Secure, still offers support
#33I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?
I wonder this as well but outside the HN community. I don’t think many folks I know still attribute Google with the flakiness that this community does.
I would suggest the "community" of developers not trusting Google long term with anything is a major reason Stadia has been basically DOA.
It's a big gamble to port a game to Stadia, and risk customers being mad at you, when Google inevitably pulls the plug
Re: Google stops selling Nest Secure, still offers support
#34I wish the USA had laws mandating the usability of IoT hardware like this. Something like “right to repair,” but perhaps more aggressive.
They should just have to buy back the hardware if they don’t support it anymore, for some reasonable time frame of support (10 years?)
Iris by Lowes did that.
I was impressed by how aggressively pro-consumer they were with that shutdown. To the point I would trust them more than other orgs with similar products
Re: Google stops selling Nest Secure, still offers support
#35Earlier quoted context omitted.
For the day to day user products I can see that not impacting sales much. But is their unwillingness to commit hurting GCP adoption? The people who would participate in adopting GCP (except in corporate environments) are people who might also frequent here.
GCP is different though. Much better SLA. It is almost like saying you can't trust computers in medical field because consumer windows 95 machines crash. Disclosure: Work at Google.
I'm a Cloud Developer / Sysadmin and I've heard some bad stuff regarding GCP's support from my peers. Not considering it anytime soon.
Re: Google stops selling Nest Secure, still offers support
#36Go with a vendor that's serious about comprehensive security.[1][2] Google/Nest just imports the hardware from China anyway. Cut out the middleman and buy direct. [1] https://www.facebook.com/PhilteqHikvision/videos/35218484261... [2] https://youtu.be/-gAUW5tW4eQ
Ubiquiti also has a great set of security products.
Really?
I'm not seeing anything beyond cameras and a doorbell. No panel, door sensors, window sensors, motion detectors, etc.
[edit] Only available through a reseller [1]
Re: Google stops selling Nest Secure, still offers support
#37Is this another "Classic Google" move? I was considering a Nest security system a few years ago, and wasn't sure whether it was a plus or a minus that they're part of Google. I guess now it's shown to be a minus. It's nice that they're offering support, but buying Nest Secure means you're buying into the ecosystem and this is a big proclamation that the ecosystem is not growing.
Me too, re. Nest Secure - it seemed like a perfect no-contract product for managing security. It is a bizarre move given their investment/buyout (not sure) of ADP. Here's hoping Google's new year's resolution for 2021 is 'Reincarnation' and they start by bringing back all of the products they've killed, one by one ( https://en.wikipedia.org/wiki/Imagine_%28John_Lennon_song%29 .)
That's not going to change until they change their internal incentives from "make something shiny and get promoted" to "keep our customers happy and get promoted."
Re: Google stops selling Nest Secure, still offers support
#38I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?
I pre-ordered the new (lower end) Nest thermostat and will likely also get the Pixel 4a 5G. I am a bit worried about them getting Cancellanched but oh well, life is full of adventures.
Re: Google stops selling Nest Secure, still offers support
#39I wonder, how many people consider Google products for something and go with another provider because you can't count on the product to exist long term?
I’m still salty about Google Reader. I’ve been avoiding Google products ever since.
Re: Google stops selling Nest Secure, still offers support
#40I assume that it's related to Google's recent investment in ADT. ADT likely doesn't want Google competing directly with them.
https://www.reuters.com/article/us-google-adt-stake-idUSKBN2...