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A case for using punctuation in Slack

blog.mitchjlee.com

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Re: A case for using punctuation in Slack

#31
post #20

Earlier quoted context omitted.

I feel like periods mark the end of a sentence. So I use them all the time, even in text messages. I've had people get actually angry with me for doing it.

Text/instant messages have evolved their own norms, as all language does. To many people, periods have a different meaning there. See e.g. https://www.npr.org/2020/09/05/909969004/before-texting-your...

So again, people below 20 dictate what everyone else must do. It's a race to the bottom.

Re: A case for using punctuation in Slack

#32

There is a cargo-cult tech management trend where people use low-effort, sloppy messages and even rudeness as a status signal. I get that the simplest things are the important ones, and wall of text details are usually prevarication, but Slack isn't Tinder. Like project managers think they're channelling Bezos with "?" messages. I can see how some people interpret "stupid" as "powerful," when that's their experience…

Fortunately, I don't work for a manager who would send me just a "?", but if I did, it would go ignored. I think it would tickle me if they followed up with "?!".

Re: A case for using punctuation in Slack

#33

Something the author didn't mention (or maybe it's simply a specific case but I think demands explicit mention) is that it lowers the barrier of entry for new employees. I started a new job ~2 months ago and things that everyone thinks everyone understands I simply did not. These weren't documented acronyms but rather "socially understood" acronyms that meant each time I didn't understand something I had to message s…

When you're new to a job everyone expects you to ask a million questions and not know what internal acronyms mean (although it would also be nice if they were documented). It'd be suspicious if a new employee didn't ask enough questions. It may be uncomfortable but you should never feel bad about it.

I personally start to struggle with this after the first year when the grace period to ask "stupid" questions is over.

Re: A case for using punctuation in Slack

#34

Clarity in communication is undervalued. Things like punctuation are a great start, but we can go even further. Avoiding acronyms where possible is often good for this, particularly if you can build a culture where asking people to expand acronyms happens. A tough side-effect of this I've seen though is the possibility of excluding some non-native English speakers, both in terms of making it harder for them to consum…

I think the goal should not be to lower the standards for everyone, it should be to help bring people up to the basic standards.

The more often people write informally, the more difficult it is for non-native speakers to learn correct grammar. I almost always use full sentences and correct punctuation in all forms of communication. But I make sure to always write correctly when I'm communicating with non-native speakers. I am doing them a disservice, otherwise. And it's also frustrating to me when I'm learning a language and what I'm reading from native speakers is below even my capability.

Also, I think there's a difference between making mistakes in a foreign language, and being lazy or not caring. For example, capitalizing the first letter of a sentence or the word "I" is something that 99% of people know they should do. So that mistake is not usually due to lack of fluency in a language.

Re: A case for using punctuation in Slack

#35

There is a cargo-cult tech management trend where people use low-effort, sloppy messages and even rudeness as a status signal. I get that the simplest things are the important ones, and wall of text details are usually prevarication, but Slack isn't Tinder. Like project managers think they're channelling Bezos with "?" messages. I can see how some people interpret "stupid" as "powerful," when that's their experience…

Fortunately, I don't work for a manager who would send me just a "?", but if I did, it would go ignored. I think it would tickle me if they followed up with "?!".

I would prefer the “...” response.

Re: A case for using punctuation in Slack

#36

There is a cargo-cult tech management trend where people use low-effort, sloppy messages and even rudeness as a status signal. I get that the simplest things are the important ones, and wall of text details are usually prevarication, but Slack isn't Tinder. Like project managers think they're channelling Bezos with "?" messages. I can see how some people interpret "stupid" as "powerful," when that's their experience…

I have totally worked for this manager. Fuck them.

Re: A case for using punctuation in Slack

#37

There is a cargo-cult tech management trend where people use low-effort, sloppy messages and even rudeness as a status signal. I get that the simplest things are the important ones, and wall of text details are usually prevarication, but Slack isn't Tinder. Like project managers think they're channelling Bezos with "?" messages. I can see how some people interpret "stupid" as "powerful," when that's their experience…

One can use properly-punctuated and thoughtful but terse messages to communicate with both clarity and importance.

With care, short messages can be very effective.

Re: A case for using punctuation in Slack

#39
post #20

Earlier quoted context omitted.

Text/instant messages have evolved their own norms, as all language does. To many people, periods have a different meaning there. See e.g. https://www.npr.org/2020/09/05/909969004/before-texting-your...

So again, people below 20 dictate what everyone else must do. It's a race to the bottom.

It's pretty common with people I know born from 1980 and beyond. Of course, it gets more common the closer their year of birth is to the aughts. But I guess you are right, everyone doing it today was under 20 at some point.
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