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Amazon hid its safety crisis

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31–40 of 143 posts

Re: Amazon hid its safety crisis

#31
post #8

Earlier quoted context omitted.

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

Is that a failure of capitalism or of our education systems or simply an oversupply of humans?

Re: Amazon hid its safety crisis

#32
post #16

> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads. And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem. I feel like it's all PR and bullshit at…

> And yet Amazon has no real interest in solving its counterfeit problem I don't get this Amazon hate. Weren't they the ones who originally came up with the idea for putting purchaser reviews with the product, and the 5-star rating system? It seems like their solution was to 'crowdsource' the problem. Now people have learned to game the system, but I buy plenty of electronics from amazon and from ebay, and I'm carefu…

>Weren't they the ones who originally came up with the idea for putting purchaser reviews with the product, and the 5-star rating system?

Were they? I doubt it...

Re: Amazon hid its safety crisis

#33

> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads. And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem. I feel like it's all PR and bullshit at…

No interest in solving the problem? I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. Its not easy and you are just making stuff up

Those ML PhDs are for "solving the problem" or for finding more ways to hook, dupe, promote stuff to, and take the customer's money?

Re: Amazon hid its safety crisis

#34

> Jeff Bezos’ 14 leadership principles are famous inside and outside Amazon for vividly articulating what is expected of the company’s leaders. The first is customer obsession. “Leaders start with the customer and work backwards,” it reads. And yet Amazon has no real interest in solving its counterfeit problem, the same way it has no real interest in solving its safety problem. I feel like it's all PR and bullshit at…

No interest in solving the problem? I work at Amazon, we are hiring all the top ML people to work on this problem. Legions of ML PhDs. Its not easy and you are just making stuff up

I don't think all the ML PhD's in the world can fix a system with misaligned incentives. Anonymous seller says this product is the same as that name brand one, oh we believe you, we'll co-mingle them. This right here is undoing the whole point of a brand, that it comes from a known source. You can't ML your way out of that. The system is bad by design: it trusts those who have an incentive to lie.

So when people say Amazon doesn't want to solve the problem, this is what they mean. Amazon doesn't want to solve the real problem (co-mingling doesn't work) and wants to tech their way around that. Some things don't scale, and dealing with people is one of them.

Re: Amazon hid its safety crisis

#35
post #8

Earlier quoted context omitted.

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

That’s why we have a government, to adapt society to an ever changing world. You can postulate as to _if_ government will step in an enact the requisite policies (UBI, Retraining, ect) but it doesn’t take a big imagination to see a world post-automation. There’s even a whole TV series set in such a world: Star Trek.

Re: Amazon hid its safety crisis

#36
post #11
post #4

> The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled, according to a former senior operations manager who saw the transformation. And they kept climbing. At the most common kind of warehouse, workers called pickers – who previously had to grab and scan about 100 items an hour – were expected to hit rates of up to 400 an hour at robotic ful…

I'm curious as to what political issue you think they will face by replacing all their warehouse workers with robots? Do you think people would demand they pay more in tax? Wouldn't that be a political issue that all large companies face together?

Local political perception of a company seems pretty divorced from the economic reality, just look at the Foxconn Wisconsin boondoggle

Re: Amazon hid its safety crisis

#37
post #32
post #16

Earlier quoted context omitted.

> And yet Amazon has no real interest in solving its counterfeit problem I don't get this Amazon hate. Weren't they the ones who originally came up with the idea for putting purchaser reviews with the product, and the 5-star rating system? It seems like their solution was to 'crowdsource' the problem. Now people have learned to game the system, but I buy plenty of electronics from amazon and from ebay, and I'm carefu…

> Weren't they the ones who originally came up with the idea for putting purchaser reviews with the product, and the 5-star rating system? Were they? I doubt it...

https://www.bloomberg.com/news/articles/2009-10-15/amazon-tu...

It doesn't say if they were the first, but it looks like they were at least one of the first.

Edit: yep, Bloomberg says they were the first to do it.

Re: Amazon hid its safety crisis

#38
post #6
post #2

> The overall rate of 7.7 serious injuries per 100 employees was 33% higher than in 2016 and nearly double the most recent industry standard. This seems extraordinarily high. I wouldn't accept that risk. Makes me all the happier that I closed my Amazon account.

The article defined serious injury as > those requiring days off or job restrictions. Meanwhile OSHA defined serious injury here: https://www.osha.gov/laws-regs/standardinterpretations/1993-... Exerpt: > 1 Impairment of the body in which part of the body is made functionally useless or is substantially reduced in efficiency on or off the job. Such impairment may be permanent or temporary, chronic or acute. Injuries i…

>The article defined serious injury as "those requiring days off or job restrictions."

Given what we know about the working conditions there (threatened to be fired for any sick day, wearing adult diapers to avoid bathroom breaks, etc.) getting a medical day off in an Amazon wharehouse scenario means something like your leg was cut off or you're bleeding green blood...

Re: Amazon hid its safety crisis

#39
post #8
post #4

> The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled, according to a former senior operations manager who saw the transformation. And they kept climbing. At the most common kind of warehouse, workers called pickers – who previously had to grab and scan about 100 items an hour – were expected to hit rates of up to 400 an hour at robotic ful…

The robots were too efficient. They could bring items so quickly that the productivity expectations for workers more than doubled Here's an old Kiva Robotics video that shows how picking works.[1] It's an utterly mindless job. An automated laser pointer points to the bin from which to take an object. A lighted button shows which box to put it in. A new bin then moves into position, and this goes on. Training time req…

> It's an utterly mindless job

I worked as a picker/packer one summer. This is an understatement, even before the robots did the walking for you.

It's interesting that the only thing left is to make a robot that can handle the objects to be placed, currently they cost more than minimum wage human labor unless the thing being picked is designed to be handled by a machine.

Ultimately that's what I think will happen, the packaging will be designed for picking by machine and the job can be fully automated.

Re: Amazon hid its safety crisis

#40

Earlier quoted context omitted.

This is why I see capitalism eventually failing. On one hand, I think it's great that these mind-numbingly boring jobs can be automated away. On the other hand, the end result is that more profits go to Amazon, while many more people have fewer opportunities to participate in the economy. For the old predictable arguments of "Well, these people can do something else, do you expect buggy whip makers to still be around…

Is that a failure of capitalism or of our education systems or simply an oversupply of humans?

An oversupply of humans?
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