Big HN Energy! Congrats to Taylor & Lucas - one to watch, for sure.
Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
31–40 of 48 posts
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#32Having gone through the process of self storage recently I am surprised and not surprised to see this. It sounds like such a compelling product and I can imagine you're going to make the lives of the small business owners running facilities very happy. Great work peeps :)
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#33Earlier quoted context omitted.
It took us a while to get ahold of the .com from the owner in Michigan. After numerous attempts to reach the owner - including a Postmates order, a flower delivery and a hand written Christmas card - we bit the bullet and grabbed the .ca to start. openunit.com eventually expired, went live on the GoDaddy auction site and I was able to pick it up for $400 after a bot tried to outbid me. Over the next week weeks I’ll c…
congrats on the domain Taylor! Way to go man.
You should hear the story about how we got the Twitter handle. It starts and ends with Argentina...
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#34Earlier quoted context omitted.
Agreed, looks terrific. I found one small spelling error - "Digital recipets" - when I was looking through the page.
We now offer "Digital receipts" (I just pushed up the fix)! Thank you for catching that.
couple more small copy suggestions:
- In large top image of dashboard, tab says "Reccuring" ("Recurring")
- "security right out-of-the-box" (not typically hyphenated)
- "Custom to-do's lists" ("to-do lists")
- "Integrated per-transaction pricing we don’t charge different rates for different credit cards." Should there be a period after "pricing"?
- you don't have consistent usage of the serial comma (or lack thereof)
- "...designing OpenUnit from the ground-up" (not hyphenated)
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#35Earlier quoted context omitted.
We now offer "Digital receipts" (I just pushed up the fix)! Thank you for catching that.
couple more small copy suggestions: - In large top image of dashboard, tab says "Reccuring" ("Recurring") - "security right out-of-the-box" (not typically hyphenated) - "Custom to-do's lists" ("to-do lists") - "Integrated per-transaction pricing we don’t charge different rates for different credit cards." Should there be a period after "pricing"? - you don't have consistent usage of the serial comma (or lack thereof)…
You rock. Thank you.
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#36Earlier quoted context omitted.
Great question. We recognized revenue from the difference between the volume discount we get on our negotiated interchange rate and what is charged to the customer. For larger customers with more than a couple of facilities, we have SaaS fees for gated and premium features as well. Because our focus is serving the long tail of the self-storage market - mom-and-pops - we understand that much of the software currently…
Have you talked to mom-and-pops about this pricing model? Though "2.9% + $0.30 per transaction" isn't difficult to understand, if they've never heard of Stripe, it is difficult to understand _why_ that's what they're being charged. It might be easier to digest if given a flat monthly fee based on usage (e.g. $X for 100 units, $2X for 500 units, whatever)
We've been exploring pricing based on the square footage of the facility for larger operators. Generally, real estate operators think of costs in terms of square feet rather than number of units. But I agree that there may be an easier way for operators to digest this, especially those that are not familiar with Stripe that may question the "+ $0.30 per transaction" structure.
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#37Earlier quoted context omitted.
couple more small copy suggestions: - In large top image of dashboard, tab says "Reccuring" ("Recurring") - "security right out-of-the-box" (not typically hyphenated) - "Custom to-do's lists" ("to-do lists") - "Integrated per-transaction pricing we don’t charge different rates for different credit cards." Should there be a period after "pricing"? - you don't have consistent usage of the serial comma (or lack thereof)…
You rock. Thank you.
Glad to help. Main site is beautiful and product seems like a great market fit.
This kind of review is something I really enjoy doing (weird hobby, sure, all hobbies are a little bit unusual). I'm always available for more of this kind of thing. Email in profile.
Re: Launch HN: OpenUnit (YC W20) – Software for managing self-storage facilities
#38It looks like McAfee has listed it as a parked domain: Your requested URL has been blocked by the McAfee Web Gateway URL Filter database module. The URL is listed in categories that are not allowed by your administrator at this time. URL: https://www.openunit.com/ URL Categories: Parked Domain Reputation: Unverified
Woh, are you familiar with this? I've never had to navigate around a flagging like that. Thank you for bringing this you my attention.
Recently had this happen to a site I launched too. You should open an issue in their support forum, and they will get it sorted within a few days. I was surprised that people still use McAfee.