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Why Do We Have Dev Rels Now?

zwischenzugs.com

31–40 of 57 posts

Re: Why Do We Have Dev Rels Now?

#31
I've been a dev advocate since 2008ish and before that worked in pre-sales (mostly crafting custom demos and prototypes for prospects and existing customers). In my early days as a dev advocate, I was hired into marketing and most of the work was public facing (blogs and conference talks). But then that role soon moved into an official Dev Rel org where we did mostly 5 things:

1. Build and maintain a plugin SDK and integration framework

2. Help write docs and guides (we had a dedicated tech writer in our dev rel org)

3. Do public facing stuff: blogs, conference talks, participate in hackathons, etc.

4. Plan and host events: company developer conference, hackathons, meetups, etc.

5. Write code... could be anything... sample code, tech blogs, integrations, bug fixes to product, new features in product, etc.

It was a hard job in the early days -- lots of context switching. Those who were well suited for it were devs who communicated well, knew how to tell a story, and loved the hustle.

In the past several years, I've seen this role evolve a bit more to be what the author of the article describes: basically dev advos with a social status who speak at conferences a lot. While I think that's an important aspect of a Dev Rel org, I think a Dev Rel org should have a healthy balance of people who are good at the public facing stuff and those who are highly technical and can get in the weeds with other developers. A Dev Rel org with that combo can deliver high-level and visionary stories to the public and also dive deep into the tech with any developer/architect in the industry.

With the pandemic, we're having to reinvent ourselves yet again and trying to figure out how to get the best signal-to-noise ratio with our audience. A lot of people are trying new things out. For us, we're diving into video a bit more as a medium. I'm not entirely sure how good virtual confs are going to fair in the next year, but from what I've seen recently, I'm not optimistic about the platform.

Other roles we've seen ourselves optimizing in lately... being a more useful resource internally especially for our sales organization -- helping them craft a better story, providing better demos that are reusable, writing long form guides on the stuff you probably wouldn't have thought to write about in the past.

Re: Why Do We Have Dev Rels Now?

#32
One thing that prevents people from working remotely in other countries is the differences between laws, regulations, and certification/licensing practices.

A doctor that can work in India might not carry a US medical license. A lawyer that practices in India might not have passed the California Bar.

These protectionist regulations cover a wide variety of jobs and industries, and remain a blocker even when robots could be on site, and controlled by remote workers.

Re: Why Do We Have Dev Rels Now?

#34

Earlier quoted context omitted.

> That, but for account management. account management seems different. the developer relations folks have more purple hair and technical skills. account managers are suits who come in at the start to sign the contract, and again later when everyone involved has fucked up to try and salvage the business relationship.

> the developer relations folks have more purple hair and technical skills. I've never heard the term "purple hair" before. Is that literally meaning like... more alternative?

Not OP, but I think it’s a general observation that a lot of the high visibility devrel folks tend to have fairly colorful personalities. This often extends to hair color. Charity Majors would be a good example of this kind of person (though she’s not in devrel).

So yes, alternative. Colorful hair, lots of visible tattoos, etc. A contrast to the sales folks, who are typically the opposite.

Re: Why Do We Have Dev Rels Now?

#36

Devrel here, (by the way it’s typically called a Developer Advocate or a Developer Evangelist, don’t get me started on how many questions I’ve gotten about the relation to religion lol) I think the article does a good job describing what devrel looks like at companies that are smart about selling to the new “tech business world” which is desperate for a way to measure the technical credibility of potential vendors. B…

>You’re right that devrel is like a pre-sales role somewhat

In my experience, at least in the open source world, developer relations folks are pretty different from pre-sales and are usually not in the sales organization. Even if they don't carry a quota, pre-sales tends to be pretty focused on supporting specific customer sales opportunities. Not saying a developer relations person would never do that, but they tend to work much earlier in the pipeline. (Obviously at small companies, roles can blur more. And at pretty much all companies, lots of people get brought in to support sales in various ways.)

Re: Why Do We Have Dev Rels Now?

#37
post #4

So a sales like role, but with someone with a bit deeper technical knowledge who can speak to not just the nuts and bolts of features, but talk to the customer about what they do with tech, maybe how, and etc? Seems like a role that I've seen done by sales, sales engineers, product managers, etc.

The main difference I would say is the emphasis on the backpack they wear

Re: Why Do We Have Dev Rels Now?

#39
post #33

if I want to be a DevRel, what should I do?

If you have available time, start doing the job. Write, teach, talk, stream, etc. about technology that you like. Grow your communication skills and audiences. Then when a company you feel passionate opens up a DevRel role, you'll have your 'resume' ready to go.

Re: Why Do We Have Dev Rels Now?

#40

I have worked as a developer advocate at AWS for almost 4 years now. I think this article gets one half of the equation, the public facing part, but what they are missing is the second half, which is that developer advocates also serve as a bridge back from the end customers to the engineers inside your organization. My job is to be a credible technical voice to customers, but it is also to be an accurate representat…

This sounds like you sit closer to product. But what about those who sit in Marketing or Engineering

Where do you think DevRel should sit ?

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