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How Zoom works [slides]

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Re: How Zoom works [slides]

#31

Post by battery423 »

edejong wrote: post #15
Spidery wrote: post #3

Earlier quoted context omitted.

"I'm unable to put into words why the design frustrates me" is the best summary of 99.9% of users.

And the remaining 0.1% actually read some UX design textbooks from the 90's: 1. Incomprehensible icons 2. No use of color to indicate the most likely new action 3. Weird and inconsistent transitions and dialogs 4. Many different fonts, font-sizes and text decorations. 5. Flat design makes it difficult to know what to click on. The list goes on, and on, and on. It seems the team did no UX testing at all.

i always thought its common sense until i realized its not.

We just switched to a new ticketing system, now the description field is 2 rows high.

2 rows! for a fucking issue description field -_-

Re: How Zoom works [slides]

#32

Post by yomly »

Spidery wrote: post #24
lxgr wrote: post #21

Spot on. I really wonder if all those people claiming "Zoom just works, unlike x" have really believed that the first time joining a meeting, or if they're just used to its weird UX quirks.

I think people just jumped on the 'Zoom bandwagon' and assumed it was great, because everyone kept saying how great it was.

Zoom does just work - I've used hangouts/meet, skype, whereby/appear.in, discord, talky

Of all those Zoom had the best balance of stability/resource use/call joinability

I find meet a PITA to set up and invite random people

WebRTC browser chat is great for rooms >= 6 people and is my preferred choice

But zoom works pretty well from 1:1 up to 500:1 and is very easy to join

Don't get me wrong, I hate the Zoom client but when the target audience is everyone in your company, including your PC illiterate middle managers, then I can see how Zoom is quite good

Re: How Zoom works [slides]

#33

Post by sva_ »

sprafa wrote: post #23
fnord123 wrote: post #6

Title is "How Zoom works". It's a good article with valid points but nothing about Skype. The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bi…

Skype on windows is a disaster. On iOS my girlfriend and I use it (we have to) and I can never connect to her, no matter how fast my connection is, she has to call me.

Sounds to me like it is perhaps a firewall issue?

Also, I remember that MS used to still offer a "Skype for Desktop" native app on windows, additionally to the electron based app. I haven't used Windows/Skype for some time now though, so I'm not sure.

Re: How Zoom works [slides]

#34

Post by jonathankoren »

coronadisaster wrote: post #20
fnord123 wrote: post #6

Title is "How Zoom works". It's a good article with valid points but nothing about Skype. The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bi…

10 years ago is about when Microsoft purchased Skype... If I remember correctly they received money from the government to do it and then stopped using the P2P supernodes model and switched to their own servers to track users more easily... It used to work great, I wish the pre-MS source code would get leaked.

http://arstechnica.com/business/news/2012/05/skype-replaces-...

Re: How Zoom works [slides]

#35

Post by mywacaday »

fnord123 wrote: post #6

Title is "How Zoom works". It's a good article with valid points but nothing about Skype. The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bi…

Skype is dead in the water, has been suffering for years since the push to Teams started. Teams behaves a lot more stable in an enterprise environment, whether that is by design or neglect I'm not sure.

Re: How Zoom works [slides]

#36

Post by Yizahi »

sva_ wrote: post #33
sprafa wrote: post #23

Earlier quoted context omitted.

Skype on windows is a disaster. On iOS my girlfriend and I use it (we have to) and I can never connect to her, no matter how fast my connection is, she has to call me.

Sounds to me like it is perhaps a firewall issue? Also, I remember that MS used to still offer a "Skype for Desktop" native app on windows, additionally to the electron based app. I haven't used Windows/Skype for some time now though, so I'm not sure.

No, it started after upgrade to 8.x versions. I've tried to keep 7.x working for as long as could and after MS force banned that branch and I upgraded to electron version (which supposedly was tested for more than a year already) it started to freeze, drop call, delay messages and so on. And multiple people in the office reported this so we started migrating from this thing. And web version doesn't work in Firefox.

Re: How Zoom works [slides]

#37

Post by Spidery »

goldcd wrote: post #11

I came away from that somewhat nonplussed. Think I've maybe used Zoom 3 times, but even I was mentally shouting answers to the rhetorical questions. "Well it does that because.." or "Well if it didn't do that, then users would.." etc

If I could refund you your time, I would.

Re: How Zoom works [slides]

#38

Post by Jestar342 »

mywacaday wrote: post #35
fnord123 wrote: post #6

Title is "How Zoom works". It's a good article with valid points but nothing about Skype. The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bi…

Skype is dead in the water, has been suffering for years since the push to Teams started. Teams behaves a lot more stable in an enterprise environment, whether that is by design or neglect I'm not sure.

Teams is still woeful in both performance and features. Whilst you can easily drown in noise on slack, you are deafened by silence on teams. It is so difficult to discover channels and topics on Teams compared to slack, that I'm not sure there is a way to do it without being explicitly invited by an existing team member.

If you are using the mobile app then just lol. You'll always be seen as "away" even if actively engaging in discussions, and you'll be thinking you're caught in a time-trap with regards to accuracy of statuses and messages.

And my final rant is the pathetic conflation of "team" and "channel" nomenclature. The fuck is wrong with just calling them channels?

Re: How Zoom works [slides]

#39

Post by pas »

fnord123 wrote: post #6

Title is "How Zoom works". It's a good article with valid points but nothing about Skype. The editorialized title "Turns out Zoom isn't all that different to Skype after all" has no appreciation for how hostile Skype's technology has become in the past 10 years. It went from nicely working Qt program that worked well on OSX, Linux, and Windows to Electron beast that maybe works on Windows, could possibly be mining bi…

PSA - use web.skype.com if you must (for Firefox use this addon https://addons.mozilla.org/sv-SE/firefox/addon/skype-web-ff/ - I have no idea whether voice/video works on FF, but then if you really must you can open Chrome/Edge)

Re: How Zoom works [slides]

#40

Post by fnord123 »

Jestar342 wrote: post #38
mywacaday wrote: post #35

Earlier quoted context omitted.

Skype is dead in the water, has been suffering for years since the push to Teams started. Teams behaves a lot more stable in an enterprise environment, whether that is by design or neglect I'm not sure.

Teams is still woeful in both performance and features. Whilst you can easily drown in noise on slack, you are deafened by silence on teams. It is so difficult to discover channels and topics on Teams compared to slack, that I'm not sure there is a way to do it without being explicitly invited by an existing team member. If you are using the mobile app then just lol. You'll always be seen as "away" even if actively e…

Teams is also pretty snappy for the first month or so. But once you use it for about 8 months, it's just so painfully slow; it will take multiple seconds to switch channel. I suspect it's because they use sqlite under the hood for storing messages and have some bad queries or bad indexes.
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