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Amazon establishes new Counterfeit Crimes Unit

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Re: Amazon establishes new Counterfeit Crimes Unit

#32
post #16

Having a chain of ownership list would be a great help with this. Track and report which company owned the item back to it's manufacture and who 'owned' the IP of the run. Even more ideally also the production time, etc.

This goes against everything that makes Fulfilled by Amazon successful/dominant. Not expecting anything to change.

Re: Amazon establishes new Counterfeit Crimes Unit

#33

I ordered a well-known baby-bottom cream. The product gave her never-expanding rashes for a few days. Then I realized the color slightly differs from the same cream bought at the local pharmacy, and that many 1 star reviews also report knockoffs version of the cream. In some cases review pictures show that the packaging itself is clearly fake. I write a 1-star review explaining the above, and saying that the anxious…

This sounds litigation ready!

Re: Amazon establishes new Counterfeit Crimes Unit

#34

The categories of things that I've received counterfeit versions of on Amazon have been truly mind-blowing. It's been replacement HEPA filters, cat toys, even breakfast cereal. It's not just earphones/mics, batteries, usb cables, flash drives, extension cords, and other electronics. Who counterfeits breakfast cereal??? I've had this issue with both Quaker Oats and Raisin Bran. The scale of fraud is magnificent. And i…

Here is one (plus the story of a defective product lawsuit behind it).

A water slide. The type that bolts down into concrete for use with pools. If the first thing in your mind is...isn’t that something from the 70’s/80’s...yes it is.

So the counterfeiter must have molded the entire slide (complete with the company logo that was embossed into the slide itself) thing is that company was dissolved back in the 80’s.

So purchaser’s kid cuts their leg open on the slide and they sue for defective product. Of course the investigation leads to suing this Dissolved manufacturer. As I recall the dissolved entity actually defended (sort of rare from a dissolved Corp that dissolved so long ago) and it was only during expensive phase of discovery they learned they didn’t manufacture the slide In question, and that it was completely counterfeited.

One day Amazon is going to get smacked with such a lawsuit resulting in billions in punitive damages, then and only then will you see real effort on their part to curb this behavior.

Re: Amazon establishes new Counterfeit Crimes Unit

#36

I just bought some gym shorts from Target for $20. Amazon had some for the same price, but numerous reviews with photos showed people were getting fakes. Fuck that. Target of all places seems more curated than Amazon.

Yes, I initially thought so as well, and shifted my buying accordingly. However, I bought an HDMI dongle from one of Target's supposedly vetted partners and when I got it it was clearly open-box. When I tried to get Target to replace or refund they weren't able to help me via normal channels and told me I had to call some other number. Given the time cost was non-trivial, and the item was, I just decided to never order electronics from Target again. I'm down to BH at this point.

Re: Amazon establishes new Counterfeit Crimes Unit

#37

The categories of things that I've received counterfeit versions of on Amazon have been truly mind-blowing. It's been replacement HEPA filters, cat toys, even breakfast cereal. It's not just earphones/mics, batteries, usb cables, flash drives, extension cords, and other electronics. Who counterfeits breakfast cereal??? I've had this issue with both Quaker Oats and Raisin Bran. The scale of fraud is magnificent. And i…

Oh my god you ordered food in the mail. Did you put it inside your body? Are you okay?

[deleted]

Re: Amazon establishes new Counterfeit Crimes Unit

#38
post #16

Having a chain of ownership list would be a great help with this. Track and report which company owned the item back to it's manufacture and who 'owned' the IP of the run. Even more ideally also the production time, etc.

Good shout. If only there were a technology to support this kind of usecase....

Good news, there is! It's called a database. When an item comes in, tag it with a unique barcode and add a row to the database saying "Item X came from company Y in shipment Z" and then sue/penalize/whatever company Y when it's counterfeit.

Re: Amazon establishes new Counterfeit Crimes Unit

#39
post #7

I just bought some gym shorts from Target for $20. Amazon had some for the same price, but numerous reviews with photos showed people were getting fakes. Fuck that. Target of all places seems more curated than Amazon.

> Target of all places seems more curated than Amazon. Isn’t this going to be true of any “pure” retailer? The nature of FBA and third-party sellers just means there will always be at least some percentage of fraud and so on that’s higher than “trick various people in the retailer to sell fake goods”. Particularly as it’s much easier for insiders at a retailer to steal from their employer (and then resell via whateve…

> Isn’t this going to be true of any “pure” retailer?

No. First-party retailers don't generally commingle stock with other third-party retailers. They typically have few suppliers, often one supplier, for each good. That's for many reasons, but it also makes it easy for them to identify who sent them counterfeits.

Amazon is discovering what old-fashioned retailers learned long ago: customers do not give a fuck who, ultimately, has injected the counterfeit. They will blame the retailer.

If I was Wal-Mart I would be absolutely hammering this point to customers. I'd be running ads about "Shamazon". Tearful mothers whose child got sick. Teens who saved up for a game system or phone and got a block of wood. Grandparents who bought medical equipment and got a faulty knockoff. Everything dangerous, disgusting, outrageous or even just annoying. I'd be carpet-bombing every channel with ads amplifying the message that Amazon can't guarantee what you get. Wal-Mart aren't saints, but their historical success has rested heavily on an incredibly tight grip of their supply chain and logistics. They do actually know what they have on the shelf.

Re: Amazon establishes new Counterfeit Crimes Unit

#40
post #22

Earlier quoted context omitted.

I'm curious about the incentive that leads to this. If you're going to print and sell counterfeit textbooks, why not use the actual content? Surely nearly every copy with a random other book will be returned. Is it possible that they meant to include the right content, but they counterfeit lots of books and have low quality control? My best guess is that they can easily grab a copy of a book's cover online, but actua…

I got a counterfeit book of knots. And I kept it. As far as I can tell, someone printed and hardbound a PDF of the actual book, which is otherwise I guess out of print. It's about the best I could hope to get under the circumstances. So ... there we are.

What book?
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