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Rainway forces signing up to Discord in order to delete your account

rainway.com

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Re: Rainway forces signing up to Discord in order to delete your account

#31

Post by ccsalvesen »

Nextgrid wrote: post #24
aboringusername wrote: post #16

This is why I'm so glad the GDPR exists. They list their email address in the privacy policy so a quick email should suffice. Obviously you can raise complaints if they do not delete your information as the GDPR does not mandate or expect the individual to have to agree to another parties privacy policy to exercise your rights. You also have rights to access et al and whilst unlikely it's possible failure to act with…

The problem with the GDPR is that there is no enforcement. At best, you're relying on the other party acting in good faith and wanting to respect the regulation. I've had companies that breached the regulation, complained to them with no effect, raised it with the ICO, they got back to me, upheld my complaint, reached out to the company and still nothing despite them being based in the UK thus enforcing fines is triv…

There has been a number of fines. British Airways is on top of the leaderboard this far with €200M.

https://www.enforcementtracker.com/

I'm not sure about how efficient the process is, but there is some enforcement.

Re: Rainway forces signing up to Discord in order to delete your account

#32

Post by Nextgrid »

ccsalvesen wrote: post #31
Nextgrid wrote: post #24

Earlier quoted context omitted.

The problem with the GDPR is that there is no enforcement. At best, you're relying on the other party acting in good faith and wanting to respect the regulation. I've had companies that breached the regulation, complained to them with no effect, raised it with the ICO, they got back to me, upheld my complaint, reached out to the company and still nothing despite them being based in the UK thus enforcing fines is triv…

There has been a number of fines. British Airways is on top of the leaderboard this far with €200M. https://www.enforcementtracker.com/ I'm not sure about how efficient the process is, but there is some enforcement.

Is there even a single fine about Facebook/Google Analytics/Mixpanel/etc tracking? This is one of the major problems with online privacy right now, should be very easy to detect (run a web crawler and look for the analytics code being loaded) and yet nothing is being done.

Re: Rainway forces signing up to Discord in order to delete your account

#33

Post by Kognito »

the_pwner224 wrote: post #25

I'm not accusing hddherman of bad behaviour, but seems like this could be a decent way to advertise/astroturf without raising suspicion. Bring up flaw that, while bad, is irrelevant to most of the target market, and then splatter links over Reddit and HN. The first thing I did after clicking reading the linked page was to go to their homepage and see what the hell Rainway even was. I don't need the service but it see…

Exactly this. This is an ad, nothing more. “Company uses discord for support system” is uninteresting.

Re: Rainway forces signing up to Discord in order to delete your account

#34

Post by wheybags »

andrewmd5 wrote: post #30

Hi, CEO of Rainway here. You actually don’t need to sign up for Discord, emailing support@rainway.com is enough. You can also close your account from the app. Discord is a convenient medium since our audience largely engages with us through it daily. I’ll update the article to reflect all the valid options. And to be clear, our business model isn’t in data nor do we share data with others. Outside of basic engagement…

So what is your business model?

Re: Rainway forces signing up to Discord in order to delete your account

#35

Post by [deleted] »

Kognito wrote: post #33
the_pwner224 wrote: post #25

I'm not accusing hddherman of bad behaviour, but seems like this could be a decent way to advertise/astroturf without raising suspicion. Bring up flaw that, while bad, is irrelevant to most of the target market, and then splatter links over Reddit and HN. The first thing I did after clicking reading the linked page was to go to their homepage and see what the hell Rainway even was. I don't need the service but it see…

Exactly this. This is an ad, nothing more. “Company uses discord for support system” is uninteresting.

[deleted]

Re: Rainway forces signing up to Discord in order to delete your account

#36

Post by andrewmd5 »

wheybags wrote: post #34
andrewmd5 wrote: post #30

Hi, CEO of Rainway here. You actually don’t need to sign up for Discord, emailing support@rainway.com is enough. You can also close your account from the app. Discord is a convenient medium since our audience largely engages with us through it daily. I’ll update the article to reflect all the valid options. And to be clear, our business model isn’t in data nor do we share data with others. Outside of basic engagement…

So what is your business model?

Enterprise customers who integrate our technology into their applications and services.

Re: Rainway forces signing up to Discord in order to delete your account

#38

Post by luckylion »

Kognito wrote: post #33
the_pwner224 wrote: post #25

I'm not accusing hddherman of bad behaviour, but seems like this could be a decent way to advertise/astroturf without raising suspicion. Bring up flaw that, while bad, is irrelevant to most of the target market, and then splatter links over Reddit and HN. The first thing I did after clicking reading the linked page was to go to their homepage and see what the hell Rainway even was. I don't need the service but it see…

Exactly this. This is an ad, nothing more. “Company uses discord for support system” is uninteresting.

An ad that is essentially "company does illegal stuff, buy there"?

Re: Rainway forces signing up to Discord in order to delete your account

#39

Post by luckylion »

ccsalvesen wrote: post #31
Nextgrid wrote: post #24

Earlier quoted context omitted.

The problem with the GDPR is that there is no enforcement. At best, you're relying on the other party acting in good faith and wanting to respect the regulation. I've had companies that breached the regulation, complained to them with no effect, raised it with the ICO, they got back to me, upheld my complaint, reached out to the company and still nothing despite them being based in the UK thus enforcing fines is triv…

There has been a number of fines. British Airways is on top of the leaderboard this far with €200M. https://www.enforcementtracker.com/ I'm not sure about how efficient the process is, but there is some enforcement.

> I'm not sure about how efficient the process is, but there is some enforcement.

At least in Germany, it's okay in some states, essentially non-existant in others. I've reported some serious breaches, and about half of the responses were within 5 days, the other half haven't happened yet, after > 12 months. Reminding them just lead to getting an official case number, so they didn't forget, they just can't/won't enforce.

Re: Rainway forces signing up to Discord in order to delete your account

#40

Post by hddherman »

Kognito wrote: post #33
the_pwner224 wrote: post #25

I'm not accusing hddherman of bad behaviour, but seems like this could be a decent way to advertise/astroturf without raising suspicion. Bring up flaw that, while bad, is irrelevant to most of the target market, and then splatter links over Reddit and HN. The first thing I did after clicking reading the linked page was to go to their homepage and see what the hell Rainway even was. I don't need the service but it see…

Exactly this. This is an ad, nothing more. “Company uses discord for support system” is uninteresting.

What alternative do you propose for situations where Company A does some shady stuff? Are all the posts about Google/Facebook/Amazon doing illegal things also ads?
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