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IBM Cloud was down, as well as their status page

cloud.ibm.com

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Re: IBM Cloud was down, as well as their status page

#31

Post by rad_gruchalski »

twalla wrote: post #25
voz_ wrote: post #11

I generally do everything on AWS or GCP, with a little Azure sometimes for personal projects. In what world does IBM beat one of those three in anything? Generally curious - how they are able to stay competitive?

Their bare metal cloud offering (SoftLayer acquisition) was actually pretty good whenever I used it about 4 years ago. Wasn’t the most intuitive API or UI but you could get a bare metal server anywhere in the world in a few minutes.

When the wind blows in the right direction. Sometimes, your server would get stuck in provisioning for hours and only get „un-stuck” after creating a support ticket. Which, I kid you not, at one of the previous jobs, wd had automated in our provisioning popeline. Good times.

But when it worked, it worked. API was voodoo.

Re: IBM Cloud was down, as well as their status page

#32

Post by rat9988 »

thephyber wrote: post #23
Nextgrid wrote: post #21

Earlier quoted context omitted.

It's most likely customers of IBM cloud whose systems rely on something hosted there and are thus down as well.

Yes, I considered that possibility before posting.

I'm not sure what you are trying to prove with your comment then.

Re: IBM Cloud was down, as well as their status page

#33

Post by mc32 »

caiobegotti wrote: post #24

Honest slightly cynical question: most probably someone inside the responsible team said some day that it would be very stupid to host the status page inside the same infrastructure being monitored, but they were probably ignored... what should that person do now? Say "toldya!" out loud in the postmortem meeting or simply shut up and move on because reality is that we are hired to do some stupid task and not to think…

Don’t bite or embarrass the hand that provides you make-work...

Seriously they probably tested it and it worked in theory, just not in practice and now they fix it for reals.

Re: IBM Cloud was down, as well as their status page

#35

Post by colinbartlett »

Jedd wrote: post #28
colinbartlett wrote: post #12

My side project StatusGator monitors status pages (including IBM's ill-fated page) and I'm seeing more than 10% of the nearly 800 services we monitor having an outage right now. So it appears to affect anyone who depends on IBM Cloud.

Big fans of StatusGator here. Do you have similar %'s of monitored cloud services that have gone off the air during other providers' outages?

Thanks and that's a GREAT idea for some detailed analysis. I have been trying to make better use of the 5+ years of status page history stashed in the cupboard.

Re: IBM Cloud was down, as well as their status page

#36

Post by koolba »

julianeon wrote: post #15

Seems pretty dumb to host a status page in a way that it could go down, when it should be a static page that is trivially hosted on CDN's worldwide.

You can’t cache it for that long though.

A better approach is to have it hosted on a different cloud platform. If you really care, you’ll set it up on a different domain and nameserver as well with a long lived redirect (cached on CDNs) from the usual status.example.com or example.com/status.

Re: IBM Cloud was down, as well as their status page

#37

Post by TallGuyShort »

rat9988 wrote: post #32
thephyber wrote: post #23

Earlier quoted context omitted.

Yes, I considered that possibility before posting.

I'm not sure what you are trying to prove with your comment then.

Sometimes people ask questions when they aren't sure and don't have anything to prove.

Re: IBM Cloud was down, as well as their status page

#38

Post by Operyl »

dashesyan wrote: post #30
Operyl wrote: post #26

Earlier quoted context omitted.

Hey. Do you want to shoot me an email, IRC chat, or anything? I can keep you up to date with what I'm hearing from my manager.

Hey, I'm a customer of IBM Cloud, too. Could you share what you're hearing from them? It would be nice to know what's going on

So far? Pretty much no news, they're using Slack to communicate a bit. VPN access for everybody is broken or barely working, no internal ticketing as a result. As far as I can tell, private networking is mostly working between servers (at least, for my servers, ~60).
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