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How to get 4 to 5 stars on the App Store

amro.co

31–38 of 38 posts

Re: How to get 4 to 5 stars on the App Store

#31

Earlier quoted context omitted.

The ratings are probably more meaningful for requiring that users go out of their way to rate. Make it too routine and the courtesy fours drown out the users with strong opinions. Edit for the downvoters: this is me speculating on how the ratings work in practice. Whether the system is fair or serves your own interests are both seperate issues.

I disagree. There have been several times when the 'Rate this app' modal box came up and I wanted to give a good rating for it but couldn't be bothered because it sent me out to the AppStore when what I really wanted to be doing was playing that game/using that app.

Look at it from Apple's perspective. They want at least some great apps to float to the top and terrible apps to be tarred and feathered, while bothering users as little as possible. They don't particularly care about giving every app an accurate rating or capturing every user's opinion. Thus, they don't have much reason to push users to rate more apps.

Re: How to get 4 to 5 stars on the App Store

#32
I'm often very surprised by the amount of bad reviews users provide just because of minor issues or unrealistic user expectations. Developers have no chance to explain those, often unnecessary, reviews. Of course you have the usual reviewers that couldn't be bothered to rate anything unless they have a problem with the app, but additionally there's such an amount of ignorance that one feels like reading youtube comments.

Right now the official twitter app is being downrated into oblivion here in germany (1,5 stars) due to the introduction of that trend bar. From one of the best twitter clients to One and a half star. Really? You don't have to like that bar and most people certainly don't but does it affect your twitter experience in such a bad way that those one star ratings are justified. I doubt it.

That said, app reviews seem to be used as kind of punishment by users instead of providing helpful feedback.

Therefor i can see that asking users who frequently use your app to rate it makes a lot of sense from a developers perspective. Additionally those developers should have the option to provide highlighted answers to reviews or weigh in on unjustified user statements.

Re: How to get 4 to 5 stars on the App Store

#33
I recently added Appirater in an update to one of my apps and I believe has really helped gather positive reviews.

Getting the timing right is a bit tricky - I've opted to prompt the user after ten uses at a point where interaction with the app won't be obstructed by the alert.

As a side note, I think that the alerts should be shown only once. I was using another app that would prompt every other time to rate and the default dismiss button was "Remind me later"...very annoying.

Re: How to get 4 to 5 stars on the App Store

#35
Appirater looks like a great tool to get good reviews. Inspired by this blogpost (and because I don't make iOS apps) I decided to create an Android port for it this morning as a gift to myself and HN of course ;-)

Feedback is greatly appreciated.

https://github.com/Huppie/Appirater-for-Android

Re: How to get 4 to 5 stars on the App Store

#36
I remember a friend of mine was invited to write a chapter for a Java book for a very popular, very successful and prestigious publisher; the book wasn't even out yet but had a page on amazon and they made him ask all his friends and family to write a positive and "believable" review like "it is an excellent introduction to blablabla, this and that thing could be better/more detailed but overall best book ever!!!111"

They justified that by "well, yea those are sort of fake review but everyone does it so it is ok"

Re: How to get 4 to 5 stars on the App Store

#37
post #15

I couldn't help but parse that as "App pirater" and was thoroughly confused as to how that would help your sales.

When I was thinking up a name for it, I was trying to be witty and have something along the lines of iRate, which led me to 'App i rate'. Then I added 'er' at the end to make it flow (or so I thought). As you've noted it's not the greatest name out there, but I didn't want to change it after all the linking and discussion that had already occurred based on the blog post.

Re: How to get 4 to 5 stars on the App Store

#38
post #10

Apple has changed the review process to be less biased. Not sure when it was (somewhere around 4.0 launch last year) but they no longer prompt users to rate an app during the uninstall process. I too really dislike being asked to rate an app. Especially since there's never a good time for this. Most of the time I've see this on my phone is when I launch an app for the 5th or 6th time. I launched the app to use it, no…

You can actually control when the prompt occurs in Appirater, with the hope being that the developer will know when to allow the pop up to actually appear. It's not perfect, but it's the best solution I could think up given the constraints of the App Store.
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