31–37 of 37 posts
Mozy is a piece of shit. I'm forced to run it on my laptop by corporate policy. My very favorite bit is how it pegs my hard disk for fifteen fucking minutes to backup a single 0 byte file. What those retards are doing in the meantime, no one knows.
Mozy is a piece of shit. I'm forced to run it on my laptop by corporate policy. My very favorite bit is how it pegs my hard disk for fifteen fucking minutes to backup a single 0 byte file. What those retards are doing in the meantime, no one knows.
Any good alternatives? I am nterested in cloud storage for backup.
Mozy is a piece of shit. I'm forced to run it on my laptop by corporate policy. My very favorite bit is how it pegs my hard disk for fifteen fucking minutes to backup a single 0 byte file. What those retards are doing in the meantime, no one knows.
Any good alternatives? I am nterested in cloud storage for backup.
The fact it is not a service has lots of positive benefits for me:
The company can die and I can still recover my files (there's an open source recovery tool on github - https://github.com/sreitshamer/arq_restore
It also does away with some of the stupid restrictions typically found with Backblaze/Mozy with respect to backing up network drives.
Incremental backups are lightning fast.
It keeps a "Time Capsule" style incremented history of your recently changed files.
Earlier quoted context omitted.
This was a customer service fail, in that they didn't notify him. But this isn't a cloud or enterprise EMC fail at all. I think blaming all of EMC for this is a little over the top.
He wasn't a customer. He was using a free service. Unless you're paying someone money, you're not a customer. If you live next to a coffee shop and use their wifi without ever buying coffee, do you expect the shop to help you reconnect if their internet goes down? So no, it has nothing to do with customer service. Its someone who A) was using a free service and B) never bothered logging in to make sure his data was s…
You can remove this restriction by upgrading to Mozy Pro, for only $9.95/month."
Wham. Informs the customers, let's them fix their problem & gives them an alternative if they don't want to do this every 30 days.
Instead they elected to delete his data w/o giving a warning besides something deep in their ToS. There was a failure with him getting back into his account. When he finally got in and found out his data was gone, they basically sent him canned responses from customer service reps who obviously don't have the power to help customers. The only thing that saved his data was being able to write a angry blog post which caught the attention of Mozy PR. Surprise! Surprise! The data actually wasn't deleted after all.
Needless to say, if they really didn't have the data, then that would make them seem better in my eyes. The fact that they did have the data, but their customer service rep didn't have the power or the training to find it - or maybe he did but was not allowed to divulge it to a non-paying customer just reeks of mismanagement.
2 months, seriously? Ignore Yale's process, go to the computer store that night get a new hard drive and swap it out. 500GB laptop hard drives cost approximately $60. What was the cost of not having your computer for 2 months? Also, here's another case of don't outsource your bread and butter. You have no control over what Mosy does with your data, and you're relying on trust alone that it will be there when you need…
I have no idea what it's like at Yale, but I have known people in colleges in Ireland who are not allowed to do any maintenance on their own machines for IT union reasons.
I worked for a company that only union members from facilities were allowed to rearrange your office. So moving a file cabinet was impossible. You couldn't do it without stealing work, and there was no way your department would pay to have something like that done for you. The same went for changing the height of your height adjustable desk, getting a whiteboard screwed on the wall (instead of leaning against the wall while sitting on the desk) or even moving your computer from one side of the desk to the other.
Sometimes you just had to do it anyway and hope the union guy who empties your trash doesn't notice.