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Sonos's “recycle mode” intentionally bricks devices so they can't be reused

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Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#31
I wish someone would start making little add-on boards you could put into your Sonos products to bypass the onboard hardware and use your own. Just re-use the amp, speakers.

I built my own spotify receiver using an rpi with a hifiberry add on which worked perfectly. If someone built even simpler custom made Sonos play:5 boards I’d be less reluctant to buy more of them as I fear they may be expensive bricks if Sonos fails.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#32
post #14

Apple pays Chinese "recyclers" for not to refurbishing their I-stuff, and sending it to a crusher. That's not a big secret in the industry. A lot of luxury goods brands destroy their unsold merchandise, and some even go Apple style after their second hand market too.

"A lot of luxury goods brands destroy their unsold merchandise"

This also happens since probably forever with fruit and vegetables if they're unsold or in overproduction. The reason is to keep prices fixed by artificially reducing the offer.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#33
Sonos had a fair shot at having me as a customer. I was ready to put down money on an installation for a house and then I found out it needed 'activation over the internet'. That being the sign of a company to avoid I walked out again, to the consternation of the sales person who had (his words, not mine): "Never had a customer decide against Sonos because of that". Looks like I made the right call.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#34
post #5

> Someone recycled five of these Sonos Play:5 speakers. They're worth $250 each, used, and these are in good condition. They could easily be reused. Then the owner should have sold (given?) them as-is, rather than trying to double dip by telling Sonos they were going to recycle them for parts (for which they pay you $120) then not doing so.

> recycle them for parts

"Recycling" does not inherently imply "for parts".

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#35
post #7

Well, this is where the industry is going. The latest buzzword we hear in the industry is called "product as a service" — you buy a product, but still don't own it. You have to keep paying them for using your own property or else they remotely brick the device. First gen Ipods were a prime example, but now everybody seem to want to do the same. We recently had a prospective client who had an idea of very cheap intern…

The traditional rental model — you borrow a physical device (a VHS recorder, say) and have to give it back if you stop paying — was, I think, one that was environmentally friendly, because the vendors make the most profit if the devices last a long time and never need replacing.

Unfortunately, you can also make a profit by following the environmentally destructive route of making the user buy themselves a brand new device and bricking it when they don't keep paying the separate subscription.

:(

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#36
post #14

Apple pays Chinese "recyclers" for not to refurbishing their I-stuff, and sending it to a crusher. That's not a big secret in the industry. A lot of luxury goods brands destroy their unsold merchandise, and some even go Apple style after their second hand market too.

This should be illegal. Increasing profits by artificially increasing scarcity — by polluting the environment with usable products and parts — is not an acceptable business strategy.

I don't really understand why Enron traders got convicted for energy market manipulation, while tech company executives intentionally scrapping usable parts and products get to live in luxury in silicon valley.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#37
post #7

Well, this is where the industry is going. The latest buzzword we hear in the industry is called "product as a service" — you buy a product, but still don't own it. You have to keep paying them for using your own property or else they remotely brick the device. First gen Ipods were a prime example, but now everybody seem to want to do the same. We recently had a prospective client who had an idea of very cheap intern…

> First gen Ipods were a prime example Eh what?

Maybe how they used FireWire when it was on its way out?

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#38
post #5

> Someone recycled five of these Sonos Play:5 speakers. They're worth $250 each, used, and these are in good condition. They could easily be reused. Then the owner should have sold (given?) them as-is, rather than trying to double dip by telling Sonos they were going to recycle them for parts (for which they pay you $120) then not doing so.

Screwing over companies that screw over the environment is morally sound.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#39

If the devices become useless, how is this any different from Sonos just offering customers "trade-in" value for their old devices (like for used cars) and then throwing them out? Just that the device doesn't get physically mailed to Sonos? Like if you think it's just spiritually bad to throw working things out, fine. But how is Sonos doing wrong by the customer?

Presumably that customer lives on the same planet as everybody else does and we all share the same environment. Sending good gear to the landfill is disgusting and damaging on many levels.

Re: Sonos's “recycle mode” intentionally bricks devices so they can't be reused

#40
post #14

Apple pays Chinese "recyclers" for not to refurbishing their I-stuff, and sending it to a crusher. That's not a big secret in the industry. A lot of luxury goods brands destroy their unsold merchandise, and some even go Apple style after their second hand market too.

Patagonia gets this right: https://wornwear.patagonia.com/

They encourage you to stick your used goods in the mail and take a store credit for them. They either clean and resell them, cut them up and repurpose them, or they out and out recycle them.

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