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Amazon Kendra: Enterprise Search Service

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31–40 of 58 posts

Re: Amazon Kendra: Enterprise Search Service

#31
Shameless Plug Alert

Building a similar enterprise search product at http://landria.io/ that has a lot of additional features & enhancements over a unified keyword index + ML.

We also have a terraform config if you would like to boot it up within your own private cloud!

Any feedback would be great appreciated

Re: Amazon Kendra: Enterprise Search Service

#32
I've worked with setting up Google Cloud Search. GCS is good for our use case because all of our employees use Google G Suite for email calendar and one-off sites. However it took 2 years for it to be somewhat mature enough for us to actually deploy it. We're still missing connectors for some major data sources like Slack.

Hopefully Amazon moves faster and offers more out of the box data sources. They are missing G Suite content that a lot of orgs are relying on these days. Would be interesting to see what's their strategy there.

Re: Amazon Kendra: Enterprise Search Service

#33
post #26

Thank God. Even today it's almost always faster to use Google than a site's search bar. Maybe this will start to change that.

Even Google's Search Appliance wasn't a game changer. Reality check - it's DEAD. Google disrupted the market by factoring in links into its algorithm, something that is rather meaningless in proprietary context.

I've heard from the industry that the issue with GSA was that it just wasn't that good. It tried to adapt Google's core search into a box, but Google's algorithm is only great because of scale. The box doesn't have as much of an opportunity to learn from user interactions and thus fails to meet expectations.

Re: Amazon Kendra: Enterprise Search Service

#34
post #5

Curious how it compares to my offering: https://insideropinion.com/ The main issue is giving access to documents, which most Enterprise customers do not want to do... Further, most info is in employees heads, not in documentation.

So someone just needs to develop an offering that burrows into employees heads, extracts the data and makes it searchable across the organization.

Re: Amazon Kendra: Enterprise Search Service

#35
post #32

I've worked with setting up Google Cloud Search. GCS is good for our use case because all of our employees use Google G Suite for email calendar and one-off sites. However it took 2 years for it to be somewhat mature enough for us to actually deploy it. We're still missing connectors for some major data sources like Slack. Hopefully Amazon moves faster and offers more out of the box data sources. They are missing G S…

GCS - not to be confused with Google Cloud Storage ;)

Re: Amazon Kendra: Enterprise Search Service

#36

Hey HN, we're building a similar product at https://evertrove.co -- we don't have the limits Kendra currently has, and integrate with a lot more services. We're still early and figuring out what the pricing structure should be, but we're making it a lot more competitive than Kendra is. We'd love to talk to you if you're interested in using Kendra. We're also wondering if there's more value on the Question Answering s…

How do we reach you?

Re: Amazon Kendra: Enterprise Search Service

#37
post #25

Earlier quoted context omitted.

it's internal enterprise search, not site search. harder problem.

Is it? The main difference is additional connectors and access control filters. Both are not really hard from a technology standpoint.

It's a nightmare when it comes to the relevance of all those things, with an extremely long tail of queries, ranging from the lunch menu to narrower, domain specific knowledgeable questions about the company's domain. There's usually not enough traffic to figure out what a good result is for a given query. And users would usually rather complain than be part of the solution. Throw on top of that doing relevance on top of federated results is a big headache...

Very different than a consumer-facing e-commerce product search, or searching your blog, etc

Re: Amazon Kendra: Enterprise Search Service

#38

Hey HN, we're building a similar product at https://evertrove.co -- we don't have the limits Kendra currently has, and integrate with a lot more services. We're still early and figuring out what the pricing structure should be, but we're making it a lot more competitive than Kendra is. We'd love to talk to you if you're interested in using Kendra. We're also wondering if there's more value on the Question Answering s…

Question answering doesn't replace search, it's a new search use case. People who ask questions want one single answer. It doesn't replace the many existing search use cases (comparing/contrasting items; known-item lookup; problem solving for lazier users w/ fewer keywords)

In fact, while I do notice people doing question answering, users are also exceedingly lazy and want even more out of a search UI with fewer keywords. I just went to an e-commerce search UI and searched for backpack, and got something closer to search-y recommendations targeted around the kinds of backpacks I might want.

Re: Amazon Kendra: Enterprise Search Service

#39
post #25

Earlier quoted context omitted.

it's internal enterprise search, not site search. harder problem.

Is it? The main difference is additional connectors and access control filters. Both are not really hard from a technology standpoint.

not really. imagine trying to index twitter (internal "social networking"), arxiv (all memos/documents persisted by the company to include insanely asinine stuff like department head site visit schedules, retreat agendas, etc.), wikipedia (dept-specific information silos), and census.gov (budget/other numerical type data), indeed.com (internal opportunities/job postings/transfers)

you also don't have billions of trends/etc. to lean on, nor people's gmail inboxes/web browsing history to scan, so you don't know kathy at accounting only cares about budget memo, and karl at HR only wants department leadership internal job postings, and greg just wants to move out from under his boss ASAP.

Re: Amazon Kendra: Enterprise Search Service

#40
post #17

Interesting to see more players joining the market. You can't walk into a large Enterprise and start your search conversation with "Your developers just build ____". Otherwise customer will want to build it themselves. The killer feature I haven't seen with many of these solutions is easy, out of the box integration with internal systems (Atlassian Confluence, JIRA, Remedy, SharePoint, FileSystem, Intranet). When you…

You will need very powerful hardware to deploy the deep learning models on-prem for incremental learning. And most of the time, while not indexing, the hardware would be sitting there sleeping. Probably not very cost-effective for enterprises.

For large (mature) enterprises, I believe at this point it's safe to expect some level of hybrid cloud architecture. I also agree it would be very difficult/impossible to support this for "realtime" indexing.
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