31–40 of 632 posts
Earlier quoted context omitted.
Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.
That doesn't work well b/c then Airbnb just bans you from the platform
Earlier quoted context omitted.
Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.
That doesn't work well b/c then Airbnb just bans you from the platform
Why didn't the journalist contact Airbnb in the first place? Or after he arrived at the 2nd place and it wasn't the location listed/promised. (yes I can understand being tired, frustrated, etc) Last minute host cancellation is the one thing they can actually something they help with since it ruins the marketplace for them. As a host I've had my set of horror storied interacting with Airbnb. Most hosts do try really h…
She did:
>When I asked about the status of my refund, they ghosted, which led me to contact Airbnb. Though I had been moved to a flophouse and then told to leave early, Airbnb only refunded me $399 of my $1,221.20, and only did so after I badgered a number of case managers over the course of several days. The $399 didn’t even include the service fees Airbnb charged me for the pleasure of being thrown out on the street. But my power was nothing compared to that of a company valued this year at $35 billion, and I figured it was probably the best I could do.
The article details how much of a pain in the ass it is to get a refund from AirBnB:
>But Patterson didn’t care about that. She knew she had been scammed and wasn’t going to stand down until she received every penny back.
>“I’m an attorney, so I love to argue,” she said. “I just didn’t stop calling.”
>She eventually got her full refund, but it indeed came with a harsh review from Becky and Andrew for doing so. “We would NOT host or recommend her to the airbnb community!!” they wrote. Patterson couldn’t help but wonder how people with fewer resources and no place to crash would have fared in the same situation.
Earlier quoted context omitted.
Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.
That doesn't work well b/c then Airbnb just bans you from the platform
I'll ask the dumb question (I don't use AirBnB): why not dispute the charge via a credit card?
https://www.airbnb.com/terms/payments_terms?hide_nav=true
Also there's a binding arbitration clause there too just for good measure.
Earlier quoted context omitted.
Presumably AirBnB would ban the user and the user still wants to be able to use the service in the future.
> the user still wants to be able to use the service in the future. And this is why Airbnb doesn't care. This is insane to me that they end with "Dealing with Airbnb’s easily exploitable and occasionally crazy-making system is still just a bit cheaper than renting a hotel." after ALL that. It's like the author has stockholm syndrome. I can't wrap my head around why you'd ever use Airbnb again after an experience like…
But, I've never been scammed on Airbnb. My experiences have all been excellent. That's one rental in the US and 5 across western Europe in the last 7 years. Not sure if it matters, but none of these were "cheap" rentals - they were all mid-priced. And almost all with "Super Host" rating (no clue if that gives any extra protection).
Earlier quoted context omitted.
Try calling your Credit Card company and flag it as fraud. That's what I would do. That failing I'd submit a police report.
That doesn't work well b/c then Airbnb just bans you from the platform
you have no self worth if you're willing to be defrauded out of hundreds of dollars, then the company sided /with the fraudster/, and you're /still/ unwilling to part ways from the platform
don't bother posting the following, please:
- there aren't any alternatives: legal hotels/hostels existed before, and will after
- cheaper: that you're willing to ignore the law for people who actually live there in order to save money is more telling of your non-existent principles. in many cases this isn't true anyway
Well, this certainly makes me want to never book an AirBnB again. You'd think AirBnB would be more alarmed about the reputational and consequent business hit of this sort of thing. Maybe they will be after this article?