Live data from Hacker News

Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

news.ycombinator.com

31–40 of 49 posts

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#31
post #25

Looks really nice! I'm interested to know how your web page editor works. Does it inject HTML into the page via JavaScript? Are there any performance implications? What if my landing page has a tonne of JavaScript already being used to render the page - can it handle that? I'm considering it for my company's landing page, which is heavily reliant on JS ( https://usebx.com ). Thanks!

Hey there, I'm Nikhil - CTO and cofounder here at Mutiny. Within the Mutiny product, you can use our website editor to select and update any element of your page without requiring any code changes. The changes you make are compiled into a unique JavaScript file that is distributed globally through our CDN, this ensures Mutiny loads from the location closest to the visitor, making it performant and reliable. Once the…

Is it able to do something "dumber", like just adding a class to the element to then modify what shows up with just CSS? (Tried finding documentation on your site, but seems like it's not a thing).

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#32

Earlier quoted context omitted.

Hey there, I'm Nikhil - CTO and cofounder here at Mutiny. Within the Mutiny product, you can use our website editor to select and update any element of your page without requiring any code changes. The changes you make are compiled into a unique JavaScript file that is distributed globally through our CDN, this ensures Mutiny loads from the location closest to the visitor, making it performant and reliable. Once the…

Is it able to do something "dumber", like just adding a class to the element to then modify what shows up with just CSS? (Tried finding documentation on your site, but seems like it's not a thing).

Yes! Using the editor, you can apply class changes to whatever elements you like (including the ). We also expose a JavaScript SDK, so you can further integrate personalization into your application, enabling Mutiny to handle segmentation while you orchestrate any functionality/display changes.

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#33
post #9

I'm curious for jalehr/Mutiny's take on this dilemma (without giving away their secret sauce): Many B2B companies drive the majority of their growth from other sales channels beyond the marketing website. And traffic can sometimes be low on the marketing site, especially through any multi-click funnel, that running effective tests can take a long time. Has Mutiny seen these cases (marketing site not having enough tra…

It's definitely something we see, and it's what makes a/b testing really tough in b2b. Personalization tends to have significantly higher lifts than a/b testing since you can speak directly to an audience. Since statistical significance is a function of lift and conversion volume, you can get to results much faster if you run experiments with higher expected lifts. We also have an outbound personalization feature tha…

How is this different than Clearbit?

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#35

> 1. Understand visitors: We have pre-built data integrations (e.g. Clearbit, Segment, Salesforce, UTM) to identify visitors by their industry, company size, funnel stage, advertising campaign, free user v/s paid user and more. We also display how many visitors fall into each segment and what their conversion is. What can you do to identify what kind of industry a user is from when they visit via a Google Search? Or…

We can identify industry in 3 ways for inbound visitors: (1) their IP address -- ~30-50% match rate (2) google paid search if their search query is indicative of their industry/usage -- match rate depends on your business and paid keywords (3) from your first party data if it's a returning visitors that has perviously signed up and either given you their industry in the form or if we enrich their email address -- match rate is ~70-90%.

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#36
post #29

This looks amazing, I wish there was a free trial or at least a pricing page. Can you share the price range? Screenshots from the editor? I just wanna learn more about the actual product.

Product screenshots here: https://www.dropbox.com/home/Mutiny%20Press%20Kit/Mutiny%20p...

Pricing depends on your visitor volume. How many monthly visitors do you have? We also have a startup package if you have <20k monthly visitors and <$5M in funding and founded in or after 2015.

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#37
post #26

Great looking website! But... I hated it. As soon as I opened it the fan on my 1 yr old Macbook Pro started spinning like crazy. As I scrolled down, so many things were animating it made my head dizzy. I fully understand the need to stand out but shouldn't the #1 goal of a (landing) website be to educate the user (me) about what you do and why it's relevant to me. Maybe this product is super useful and I would pay se…

Thanks for the feedback. We tried to be really thoughtful about the UX / animations, but looks like we missed the mark with you. The site converts close to 6%, which is a really high conversion rate for b2b. I agree that we need more product screenshots, especially given how easy to use the product is. We are working on a "how it works" section with more screenshots. In the meantime, you can see screenshots here (https://www.dropbox.com/home/Mutiny%20Press%20Kit/Mutiny%20p...) or sign up for a demo on our website. We are trying to build product and trial experiences as fast as we can :)

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#39
post #9

I'm curious for jalehr/Mutiny's take on this dilemma (without giving away their secret sauce): Many B2B companies drive the majority of their growth from other sales channels beyond the marketing website. And traffic can sometimes be low on the marketing site, especially through any multi-click funnel, that running effective tests can take a long time. Has Mutiny seen these cases (marketing site not having enough tra…

It's definitely something we see, and it's what makes a/b testing really tough in b2b. Personalization tends to have significantly higher lifts than a/b testing since you can speak directly to an audience. Since statistical significance is a function of lift and conversion volume, you can get to results much faster if you run experiments with higher expected lifts. We also have an outbound personalization feature tha…

How do you help with generating all the content needed for personalization? That can be quite resource intensive. Or do you rely on your customers to solve that piece?

Re: Launch HN: Mutiny (YC S18) – Website Personalization for B2B Companies

#40
post #35

> 1. Understand visitors: We have pre-built data integrations (e.g. Clearbit, Segment, Salesforce, UTM) to identify visitors by their industry, company size, funnel stage, advertising campaign, free user v/s paid user and more. We also display how many visitors fall into each segment and what their conversion is. What can you do to identify what kind of industry a user is from when they visit via a Google Search? Or…

We can identify industry in 3 ways for inbound visitors: (1) their IP address -- ~30-50% match rate (2) google paid search if their search query is indicative of their industry/usage -- match rate depends on your business and paid keywords (3) from your first party data if it's a returning visitors that has perviously signed up and either given you their industry in the form or if we enrich their email address -- mat…

> We can identify industry in 3 ways for inbound visitors: (1) their IP address

What’s your view on the ethics of doing this for users who haven’t signed up or otherwise provided any info, and thus think they’re anonymous?

Do you think most otherwise-anonymous Web visitors know or understand that IP->individual/business lookups are possible (for IPs which don’t have reverse DNS or SWIP entries)? It seems like basically no Web visitors know about IP data appending.

If or when this does become mainstream knowledge, how do you think the general public will react?

Post reply on HN