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Supreme Court allows blind people to sue retailers if websites aren't accessible

latimes.com

31–40 of 620 posts

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#31

Earlier quoted context omitted.

I don't think that's a new market actually. But I guess startups can be anything now.

A start-up is nothing more than a new business. Has no relationship with market segment or particular technology or whether that tech is new or old.

All new business are not startups, a startup is a new business but primarily focused on finding a repeatable business model. A new business might not be a startup because they are executing an existing proven business model.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#32

I'm in favor of requiring that all deals and coupons be available via all methods of ordering, with things such as app-required deals only being legal if the app is accessible to the blind. Other than that, I fail to see how having phone ordering doesn't completely cover the accessibility requirement. It's very easy to get silly with these requirements. Should comedians be required to provide transcripts for deaf peo…

They already are on TV.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#33

Does the ADA really apply and enforced at all publicly available businesses? Does every Chinese restaurant in Chinatown have a Braille menu? If we really start enforcing this, only larger businesses will survive.

Where the ADA applies is different than where it's enforced. This ruling only permits individual blind people to sue a business-- it doesn't force anyone to sue a business.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#34

Sounds like a great start-up opportunity. Turnkey and ongoing accessibility compliance.

I really hope not. I don’t think “X compliance” is a good idea for a startup, because of trust and liability. Whomever does the compliant would either need a ton of liability insurance, or would need contract language that actually gets them out of responsibility (similar to the language in many travel insurance and point-of-dale service plans). The former would be expensive, so you’d probably end up with the latter.…

There’s a lot of businesses that focus on legal compliance. Maybe they aren’t “uber for compliance”, but there’s plenty of compliance centric work out there

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#36

Then the Supreme Court is wrong (which isn't impossible, by the way). If I draw on my street with chalk, should I also be compelled to play a cassette on repeat outside my driveway describing what the picture is? This is absurd.

Your street chalk is art, and isn’t required by anyone.

But if you want to order online, then you increasing often have to interact with a website. Brick and mortar have employees that could help you, websites do not.

The reverse of this situation would be telling people with wheelchairs that they should only shop online instead of expecting accessible stores.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#37
According to the article, the Supreme Court did not rule on the case, the 9th Circuit did. Sometimes the Supreme Court will turn down a case on a technicality while still leaving open the possibility for future ruling on a matter.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#38
Here's the ruling from the 9th circuit:

http://cdn.ca9.uscourts.gov/datastore/opinions/2019/01/15/17...

A denial of cert doesn't mean the supreme court necessarily has an opinion on the merits of the case. Courts in other circuits can still rule otherwise, and SCOTUS might eventually decide to hear such a case at a later time.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#39
post #14

If you're blind, can't you just call up a Dominos to order your pizza? "Talk to a human and order your pizza" sounds like a friendlier approach than the automated screen reader or whatever they'll come up with to resolve this litigation.

Maybe they can just add a "screenreader" version that erases the whole page and replaces it with the string: "Call (510) 420-1155 to order a pizza!"

And then they'd be compliant.

Re: Supreme Court allows blind people to sue retailers if websites aren't accessible

#40
post #14

If you're blind, can't you just call up a Dominos to order your pizza? "Talk to a human and order your pizza" sounds like a friendlier approach than the automated screen reader or whatever they'll come up with to resolve this litigation.

Some deals were online only. Presumably to encourage people to use the website and not bother employees with having to answer the phone.
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