31–40 of 72 posts
Does anyone recommend any SendGrid alternatives? They look good, I'm just wondering if anyone has had success with another provider also.
Postmark App ( http://postmarkapp.com ) has worked well for me in terms of sending large quantities of emails in the past. Easy integration, good team, active development.
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I was talking to the guys from mailgun.net recently, which provides a similar service to SendGrid, but also makes it easy to receive e-mail via webhooks. They told me a ton of interesting things about how this stuff actually works. Getting high deliverability is actually incredibly complicated. You need a dedicated IP address to send mail from, which you need to be whitelisted by the big ESPs (E-mail Service Provider…
Getting high deliverability is actually incredibly complicated. Urban legend. You need a dedicated IP address to send mail from, which you need to be whitelisted by the big ESPs That is nonsense. Nobody reaches out to the ESPs to have their IPs "whitelisted" in advance. You reach out when, if and after you've been blacklisted, in order to get unlisted . To get it whitelisted, you need to "warm it up" before you start…
That's nonsense, lots of people do that. Only you don't usually go direct to the service provider, see following links:
http://www.returnpath.net/commercialsender/certification/
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you get decent deliverability now - what are you going to do once that stops happening? one of the points of SendGrid is that you pay them to worry about that, so you can concentrate on your core competency.
one of the points of SendGrid is that you pay them to worry about that Where are you getting that from? I see nothing on the SendGrid page to suggest they track your blacklist status or feel obliged to help with unlisting when it happens.
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you get decent deliverability now - what are you going to do once that stops happening? one of the points of SendGrid is that you pay them to worry about that, so you can concentrate on your core competency.
one of the points of SendGrid is that you pay them to worry about that Where are you getting that from? I see nothing on the SendGrid page to suggest they track your blacklist status or feel obliged to help with unlisting when it happens.
Yeah, office Glico is the besssssttt!
Wow. Looks like you have outsourced every imaginable job when there's a webservice for it. Are you doing this because of bad experiences when servicing your own or did you do this from the start? Did you compare the running costs/reliability between outsourcing and self administration with a positive result into outsourcing?
I guess my responses are:
1. Zendesk We needed a good system, not really outsourcing of support. So, we do our support in-house but we use the Zendesk SaaS system to manage it.
2. GetSatisfaction As above.
3. SendGrid Email deliverability was not a piece of expertise we had in-house, especially when we were 2-3 people. Now we're 10-ish, our sysadmin guys STILL don't want to do this stuff.
4. MailChimp Hand-coding HTML emails more than once was boring.
5. Apigee This is something we were on the fence about. The metrics visualization probably swung it.
6. String No-brainer :)
7. ExpressionEngine Still a bit of friction in the decision between self-coding or using EE. But it's the 'annoying' stuff that swings it like plugin availability for new functionality, rather than do-it-yourself.
8. Chartbeat Couldn't do this ourselves.
9. Mint Could do this ourselves, too cheap to bother.
10. PivotalTracker As above.
11. Salesforce Industry standard, makes sense to outsiders, reliable.
12. RightSignature Awesome. No point building ourselves. Legal worries too if we did.
13. Gotomeeting Yeah no way we want to build this.
14. Xero The non-enterprise stuff we do is billed through our own app. But Xero makes sense for invoicing and proper accounts. Risk is, if you build it yourself, you need to know GAAP inside-and-out AND still it's a concern for outside auditors I think.
15. Dropbox Yeah no way.
BONUS: Office Glico Well, we could get an intern to go to the mom&pop store every week. But no.