AWS Control Tower
31–40 of 51 posts
Re: AWS Control Tower
#32Earlier quoted context omitted.
You should have the option to pay for the aggregate and get support across all the accounts, it only makes sense, really.
If I recall correctly, that only happens at the Enterprise support tier.
Re: AWS Control Tower
#33I'd love it if at a glance I could see all of the AWS resources that I am using that cost me money, across all the regions. Right now I feel like I would have to poke into every menu option in every region across the entire set of AWS services to find out exactly what I'm using. The cynic in me wonders if this is not a priority for AWS because they make so much money from forgotten and hard to find resources that are…
It only works regionally, but it's better than nothing.
Re: AWS Control Tower
#34AWS is pushing Organizations/Accounts as something like GCP's Projects and it mostly works, cross account iam works pretty good, so does many other services but sadly this is not reflected in the support subscriptions. You want help with a problem in your staging account? pay for support, fair enough. You want help with your production? oh sorry, you have to pay again.
This is like most other AWS products that end up being an automated bunch of scripts that wire up functionality for you rather than being a full-fledged product. GCP organizations, folders, projects, and IAM system is far better than anything in AWS or Azure.
Re: AWS Control Tower
#35Thank you AWS. In the meantime, if you could offer me just one basic setting that users have been asking for years (hard limit on your spending), it would be even better.
So now if you support something like a "hard-billing-cap", every single service in AWS has to support it. That's a huge stone to move - it could even be in the works today.
Re: AWS Control Tower
#36Earlier quoted context omitted.
If I recall correctly, that only happens at the Enterprise support tier.
You pay a minimum of $100 per account for business support - 10% of your bill.
It's only 10% for the first $10K. 7% for the portion up to $80K, 5% for the portion up to $250K, and 3% beyond that. (Enterprise has the same kind of %age ranges but cutoffs of $150K/$500K/$1M and the bottom range doesn't really matter because the hard minimum is $15K/mo.)
Re: AWS Control Tower
#37Thank you AWS. In the meantime, if you could offer me just one basic setting that users have been asking for years (hard limit on your spending), it would be even better.
Re: AWS Control Tower
#38Thank you AWS. In the meantime, if you could offer me just one basic setting that users have been asking for years (hard limit on your spending), it would be even better.
(Assuming no malicious intent from AWS) One of the reasons this is probably hard is probably because a lot of services didn't start out with having resource constraints. So now if you support something like a "hard-billing-cap", every single service in AWS has to support it. That's a huge stone to move - it could even be in the works today.
Re: AWS Control Tower
#39AWS is pushing Organizations/Accounts as something like GCP's Projects and it mostly works, cross account iam works pretty good, so does many other services but sadly this is not reflected in the support subscriptions. You want help with a problem in your staging account? pay for support, fair enough. You want help with your production? oh sorry, you have to pay again.
That's not how it works for us. We have numerous accounts, all under the same support plan. We just let our rep know we have these accounts, and they add our existing support plan to it. After all, we are one client.
Edit: Occurred to me I should point out that we have Enterprise support.
Re: AWS Control Tower
#40Thank you AWS. In the meantime, if you could offer me just one basic setting that users have been asking for years (hard limit on your spending), it would be even better.
How would hard limits work? Do all your ec2 instances shut down? Do your s3 buckets and their data get deleted? Do you snapshots and EBS volumes get deleted? There's no way to pause these things since they still costs AWS money.