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PayPal is no GayPal: another PayPal horror story

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Re: PayPal is no GayPal: another PayPal horror story

#31

Post by noonespecial »

axod wrote: post #23
tjarratt wrote: post #6

Earlier quoted context omitted.

I agree, attacking this from a gay rights angle will probably be the best approach. If he can get a major publication to run with this, PayPal will have to respond.

Really sad to see this idea, and even more to see it upvoted. It's obvious the account wasn't shutdown due to 'gay rights'. This is like an incompetent woman who was sacked suing for sexual discrimination.

Except that the incompetent woman really did deserve to be sacked. This guy did not deserve to have his money kept from him. He is also probably correct that some brainless automatic filter went off over gay phone sex.

Paypal cheats. Hard. End of story. The more money they can lock up for longer, the more they make. It's a great big moral hazard built right into their business model that creates a disincentive to operate fairly so huge that even Mother Theresa would have a tough go of it.

Squeak whatever wheel needs squeaking to get attention. Even if it's a gay wheel.

Re: PayPal is no GayPal: another PayPal horror story

#32

Post by joshuaheard »

They may be able to lock your account, but I don't think they can keep the money. I suspect they will mail you a check for the $700. In the meantime, I see from their website they are located in San Jose. Find their mailing address and send them a certified letter.

Re: PayPal is no GayPal: another PayPal horror story

#33

Post by kapitalx »

boredguy8 wrote: post #26
kapitalx wrote: post #16

Earlier quoted context omitted.

Definitely. My account was recently frozen under a 'random check' to very my phone number. They didn't like the fact that I didn't have a land line phone number, cell phones are not accepted! It took 3 weeks to get it verified through their customer service.

That's an issue, since I haven't had a land line since 2002 or so. I don't even know my direct cell line any more: every 5 or 6 months I have to look it up in Google Voice.

eventually someone picked up on customer service that didn't care and just verified it without asking any questions.. others though wouldn't do it.

Re: PayPal is no GayPal: another PayPal horror story

#34

Post by [deleted] »

rewind wrote: post #29

It's an aside, but wanting anonymity while asking for help/connections probably isn't going to get you very far. If you're willing to provide more information to someone who can help before that person puts his/her reputation on the line by trying to make a connection for you, that might help you to be taken more seriously.

[deleted]

Re: PayPal is no GayPal: another PayPal horror story

#35

Post by axod »

noonespecial wrote: post #31
axod wrote: post #23

Earlier quoted context omitted.

Really sad to see this idea, and even more to see it upvoted. It's obvious the account wasn't shutdown due to 'gay rights'. This is like an incompetent woman who was sacked suing for sexual discrimination.

Except that the incompetent woman really did deserve to be sacked. This guy did not deserve to have his money kept from him. He is also probably correct that some brainless automatic filter went off over gay phone sex. Paypal cheats. Hard. End of story. The more money they can lock up for longer, the more they make. It's a great big moral hazard built right into their business model that creates a disincentive to ope…

Paypal probably has to cope with millions of $ worth of fraud a day. The fact one or two false positives crop up from time to time isn't surprising.

The terms of service clearly state that sites of a sexual nature are not accepted.

Re: PayPal is no GayPal: another PayPal horror story

#37

Post by ekanes »

How many times have you called back?

Generally, every time you call, you'll have another shot at it. Even if they're taking/referencing notes, if your case truly is reasonable, someone will make it happen on their end. In every case, that's always worked for me.

The phone is the secret for everything - customer support, making sales, getting jobs, etc. :)

Re: PayPal is no GayPal: another PayPal horror story

#38

Post by Rantenki »

axod wrote: post #35
noonespecial wrote: post #31

Earlier quoted context omitted.

Except that the incompetent woman really did deserve to be sacked. This guy did not deserve to have his money kept from him. He is also probably correct that some brainless automatic filter went off over gay phone sex. Paypal cheats. Hard. End of story. The more money they can lock up for longer, the more they make. It's a great big moral hazard built right into their business model that creates a disincentive to ope…

Paypal probably has to cope with millions of $ worth of fraud a day. The fact one or two false positives crop up from time to time isn't surprising. The terms of service clearly state that sites of a sexual nature are not accepted.

While false positives are a fact of life with any filtering system, they have no incentive to FIX the problem, as those false positives lead to their being able to hold funds indefinitely, earning interest at least, and potentially absorbing the entire balance.

This is called a moral hazard, and it should be pretty clear to you.

Paypal has a very long, very well documented history of triggering holds on accounts, and never resolving them.

Re: PayPal is no GayPal: another PayPal horror story

#40

Post by kgermino »

SmokenJoe wrote: post #15
rottencupcakes wrote: post #8

Earlier quoted context omitted.

Let me know if you feel otherwise, but it could be reasonable for paypal to want to distance itself from "african american phone sex."

Random discrimination agains minorities is never a wise move for a public company. It would not be wise ling term but they could be some short term gain if they pander to some extremist gaining ground in government. I don't think they realize just how noxious this is to small companies. Pay pal is convenient but they are Earning a recommendation for unreliability large this kind od thing is enough to put a start up i…

Any reason you say Catholic specifically? I understand why you would expect eastern religious to experience discrimination, but in my experience Christians as a whole are basically safe and Jews don't really have any problems either. If anything the Catholics are discriminated against more than other Christians although I certainly wouldn't say that either group see much trouble.
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