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A fly by night will often only suspend the VM or database that is in question, not other services on the account (having been in that position before).
Earlier quoted context omitted.
How's that? The last tweet from him I see is asking them for their data still. https://twitter.com/w3Nicolas/status/1134529379701334017
that last response from them is pretty damning. it's like what happens when your customer success turns off their brain and just applies blanket rules to everything. yikes, just when i thought their kubernetes and managed db's were looking attractive...
What other business shuts their customers out if they use too much of their product?
I’m certainly getting downvoted for this. Not at all trying to blame the original posters and victims: While they seem great for hobbyist and small business sites, there’s no way I’d trust Fortune 500 client business to something like DigitalOcean. I just don’t see the benefits over a more established operation like AWS, Azure or GCP. Saving $50 here and there isn’t worth it.
This is obvious. Start your app on Digital Ocean or Heroku, and when it becomes a viable business get that shit on a grown up platform.
What other business shuts their customers out if they use too much of their product?
I don't ever back up to the same service that I use for production. Or is that just me being paranoid?
I’m certainly getting downvoted for this. Not at all trying to blame the original posters and victims: While they seem great for hobbyist and small business sites, there’s no way I’d trust Fortune 500 client business to something like DigitalOcean. I just don’t see the benefits over a more established operation like AWS, Azure or GCP. Saving $50 here and there isn’t worth it.
(I'm not trying to blame author of that tweet, we all make mistakes and I think DO should give access to backups even when account is locked)
Is it odd that they didn't keep backups elsewhere? I don't ever back up to the same service that I use for production. Or is that just me being paranoid?
Clearly not.