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New version of Stripe Checkout
31–40 of 162 posts
Re: New version of Stripe Checkout
#32I'm sure they did tons of testing on the experience, but I'm not a huge fan of the Apple Pay button being up top and appearing so prominent. My guess is that the vast majority of people won't end up using Apple Pay, so from a UX standpoint, I don't understand why it's above the credit card content as opposed to below. My guess is that they worked out some kind of lucrative partnership with Apple.
The Apple Pay button will only show up to customers who have Apple Pay onboarded and enabled. Customers who don't care about Apple Pay won't ever see the button. (I work on Checkout)
In the future will the "Apple Pay" in this instance also be replaced by PayPal, Google Pay, etc, depending on what the person uses?
Re: New version of Stripe Checkout
#33Wasn't the advantage of the original checkout the customer didn't have to leave your site?
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Re: New version of Stripe Checkout
#34Disclaimer: Slightly off-topic rant about why I as a consumer will always avoid Stripe:
Will they now not lie about wire transfer being US-Only and accept the debit card they say they accept?
My one interaction with Stripe was absolutely horrible, lost my vendor which is otherwise great a (subscription) sale and will take a lot of effort to right.
Edit: Right, it wasn't just errors, but it just didn't work with any message. One time the credit card number field just became red and shook.
Yes, I'm outside of the US. But was using a card from a provider that was listed as supported. I found no qualifying statements anywhere (in fact I found about no statements meant for end users digging through the Stripe website) and help texts on the page were non existent or utterly useless.
Days of pain trying to pay a damn invoice. The folks at Notion were nice enough to void it, but I ended up switching to dynalist.io for my notes anyway because my trust was sustainably broken.
This experience gives me the impression that Stripe are utterly incompetent in their core business, accepting money.
Re: New version of Stripe Checkout
#35Earlier quoted context omitted.
The Apple Pay button will only show up to customers who have Apple Pay onboarded and enabled. Customers who don't care about Apple Pay won't ever see the button. (I work on Checkout)
Can you say a word or two about why the new Checkout experience is a full-page redirect instead of a modal dialog? (I preferred the dialog.)
I wrote some notes below (https://news.ycombinator.com/item?id=19740475) but TL;DR is that this lets us support a lot of features that that the legacy version never could. If you’re looking for an embedded form, Elements work great (https://stripe.com/docs/stripe-js/elements/quickstart) — you can of course pair Elements with a lightbox/modal library to get a similar experience to the legacy version of Checkout.
Re: New version of Stripe Checkout
#36This is a beautiful user interface, but in my business, ~40% of our payments are through PayPal. To integrate Stripe Checkout, we would have to ask the customer whether they're paying with a card or using PayPal prior to displaying the Stripe UI. While that is not the worst option, our current UX is similar to Shopify, where there is an accordion component with multiple options: PayPal, Credit Card, Apple Pay, etc..…
I think it's just a matter of time before people switch from using PayPal.
PayPal might be neither very cheap nor very trustworthy, but it sure is easy and quick.
Re: New version of Stripe Checkout
#37I'm sure they did tons of testing on the experience, but I'm not a huge fan of the Apple Pay button being up top and appearing so prominent. My guess is that the vast majority of people won't end up using Apple Pay, so from a UX standpoint, I don't understand why it's above the credit card content as opposed to below. My guess is that they worked out some kind of lucrative partnership with Apple.
OH! Stripe is the company that keeps bothering me about Apple Pay?
I've been getting this WordPress "error" about not having Apple Pay working.
I would never use an Apple product so I was wondering how I got that on my WordPress install.
Now I'm curious if Stripe had better competitors?
Re: New version of Stripe Checkout
#38Wasn't the advantage of the original checkout the customer didn't have to leave your site?
We found that legacy version of Checkout did not allow us to build a number of features that users have been asking about for years—including instantly turning on Apple Pay without needing you to register with Apple directly, supporting a unified API that can work with redirect-based payment methods such as iDEAL (coming soon), and a bunch more features that we're working on. If you're looking for something embedded…
Plenty Stripe users don't care a jot about Apple Pay, especially those in the B2B space - I consider it a real loss to have customers be redirected vs just showing a modal. As another commenter mentioned, it also means another step for the end user.
I understand the desire for a converged Checkout API and UI, but I still kind of wish there were 2 options - modal or redirect.
Re: New version of Stripe Checkout
#39Wasn't the advantage of the original checkout the customer didn't have to leave your site?
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Re: New version of Stripe Checkout
#40Interested to see what the PSD2/SCA implementation looks like. Stripe will go out of their way to avoid adding friction, but the requirements are not trivial.