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Gmail confidential mode

gsuiteupdates.googleblog.com

31–40 of 206 posts

Re: Gmail confidential mode

#32
post #19
post #2

> removing options for recipients to forward, copy, print, and download Oh please... Everybody can do a screenshot nowadays, and even Google itself integrated OCR into its Screenshot tool at Android a few years ago. What a waste of time to make the life of people harder who must use this "security" feature!

The Airbnb app prevents screenshots on certain pages on the OS level on Android, I'm sure the Gmail app will do the same.

> The Airbnb app prevents screenshots on certain pages on the OS level on Android

it is creepily dystopian that this sort of behavior is even possible

Re: Gmail confidential mode

#33

I love the concept as a sender, I hate the concept as a receiver. It means a ton more mental overhead: "do I need to jot down the info from this email somewhere (manually?) now because at some point it's going to expire or my access is going to be revoked?". Frustrating. It's the opposite of all the benefits of gMail search.

Its kind of the point to frustrate the receiver. If I don't want you archiving or resending what I sent to you, I can use this feature to do that. Sure, you can jot down the information, make a screenshot or similar if you wish to override my wishes, in much the same way as you could record a phone call, but the onus is on you. Hopefully you stored my confidential data somewhere secure and GDPR compliant, and not left a copy in your mailbox as a lawsuit waiting to happen. And if I protect emails this way that I would be happy for you to archive, then I'm an idiot.

Re: Gmail confidential mode

#35
post #18

The title made me think Google was announcing that they won't read my email any more. Alas.

Define "read" - you obviously don't mean "process" because that wouldn't make any sense. So you must be talking about something more specific?

Re: Gmail confidential mode

#36
This has the potential to create a huge legal headache.

We can no longer rely on email to be there in our archive and presented as evidence in court, but now have to worry about expiry.

In many countries an exchange of emails which represents a series of terms, restrictions, an offer, and finally acceptance can be considered a legally binding contract between parties and can be presented in court.

With expiry and email DRM we now have entered the alternative reality of such contracts written with disappearing ink.

Re: Gmail confidential mode

#37
post #10

Earlier quoted context omitted.

Can you explain how "removing options for recipients to forward, copy, print, and download" could "help prevent users shooting themselves in the foot"?

I get a bunch of information through emails at work that Im not allowed to share outside the company, and tons of others that I need to send to people outside the company. If the people sending me the internal company emails mark them as such, I can be sure I never inadvertently forward the wrong emails to the wrong group. I think the threat model is about catching your own mistakes, not preventing bad actors from ac…

it seems it would be more useful to implement things such as "delete message after X days" or "do not forward" instead of mock features like this. Adding an autodelete feature in gmail is overly complex, requires filters + google scripts.

Re: Gmail confidential mode

#38

This has the potential to create a huge legal headache. We can no longer rely on email to be there in our archive and presented as evidence in court, but now have to worry about expiry. In many countries an exchange of emails which represents a series of terms, restrictions, an offer, and finally acceptance can be considered a legally binding contract between parties and can be presented in court. With expiry and ema…

Is this situation not the same as verbally binding legal contracts? What you need is to record your expiring messages otherwise it'll just devolve into a they said, they said in the courtroom.

Re: Gmail confidential mode

#39
post #38

This has the potential to create a huge legal headache. We can no longer rely on email to be there in our archive and presented as evidence in court, but now have to worry about expiry. In many countries an exchange of emails which represents a series of terms, restrictions, an offer, and finally acceptance can be considered a legally binding contract between parties and can be presented in court. With expiry and ema…

Is this situation not the same as verbally binding legal contracts? What you need is to record your expiring messages otherwise it'll just devolve into a they said, they said in the courtroom.

It's not the same. In business Email is established as a written form of agreement.

Re: Gmail confidential mode

#40
They're cocky enough now to think that they can take on the e-mail as a de facto standard and do the Embrace, Extend, Extinguish dance with it.

This is akin to DRM and just like DRM it will be ineffective - if I can see it, I can forward it, copy it, and print it, and do whatever I want with it. Users are being led to believe that they can enforce these sorts of controls over email but they can't.

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