Turning down $3000 requires people to internalize a solid commitment to the company. And engenders a huge sense of camaraderie when you know that everybody else you work with has also turned down the money. And they get these two massive effects by NOT giving away money. It's worth the $3000 to get rid of employees who aren't that committed, but that's minor compared to the effects on the employees who stay.
Zappos offers new employees $3000 to quit after a week
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Re: Zappos offers new employees $3000 to quit after a week
#32Turning down $3000 requires people to internalize a solid commitment to the company. And engenders a huge sense of camaraderie when you know that everybody else you work with has also turned down the money. And they get these two massive effects by NOT giving away money. It's worth the $3000 to get rid of employees who aren't that committed, but that's minor compared to the effects on the employees who stay.
By paying people that arent committed to leave, you increase the proportion of good, loyal employees. Fewer half-assed people stick around.
Looking from an economic search cost perspective, if $3k > cost of searching for new job with payoff (both implicit and explicit) = working for Zappos, then you take the money and leave. Thus, the only people that stay are those that have higher search costs (and given a constant pay rate and 'hire-ability'[1], the only those with a higher implicit payoff, ie enjoyment) stay .
This only works as long as the pay to quit is less than the search cost for the threshold level of employee that you're trying to keep. It's also reliant on holding the 'hire-ability' of accepted applicants constant. But it means they can pretty much dictate the minimum level of 'enjoyment' that employees get from their jobs by adjusting the pay-to-quit figure.
Pretty cool.
With unemployment so high, search costs go up, which mean that they're probably getting a threshold level of enjoyment that is lower now than it was when unemployment was less. I dont know when the $3000 came into effect, but it could make sense to raise it again.
[1] By this I mean checking the boxes, qualifications, etc. How easy would it be to just find a job without any extra factors. Ie, hiring a non-skilled worker vs highly-skilled worker. If quality of accepted applicants was very low, then it would be relatively harder to find a job, raising the search cost and screwing up the incentive.
Re: Zappos offers new employees $3000 to quit after a week
#33Earlier quoted context omitted.
Yeah, doubt the same thing can be done in today's climate where we have a 10% unemployment rate.
If anything, that would mean that they could offer more. With 10% unemployment, not only would people be less likely to take the money, but it would be easier to find new people.
Re: Zappos offers new employees $3000 to quit after a week
#34Re: Zappos offers new employees $3000 to quit after a week
#351) Larger company with more employees means more applicants, and likely a lower overall quality of applicant. Responsibly maintaining this system would require more HR to conduct more in-depth interviews, etc. I can see them reaching a point where this is no longer profitable for them.
2) Corporate environment changes as companies grow. An expansion of the bureaucracy, though necessary to manage a larger workforce, legal team, client relations, etc, tends to kill the entrepreneurial atmosphere that attracts quality applicants in the first place. The kinds of people who want to join a startup and are willing to turn down a chunk of cash just for the opportunity to work there are likely not the kind of people who are itching to join a large Amazon subsidiary.
I could be grossly mistaken on this last point, and would be quite interested to hear how things have worked out for Zappos in this regard.
Re: Zappos offers new employees $3000 to quit after a week
#36For people who like a company, or who really want the job, a quick $3k isn't worthwhile. And in the case of Zappos, I'm sure that they've generally had people stay longer, lower attrition rate, etc., primarily because they've gotten rid of the people who would generally be a drag on the company, because they've already bought them out.
Re: Zappos offers new employees $3000 to quit after a week
#37Is that $3,000 after taxes or before? It's not really that much (either way) unless you really needed the instant money on the spot. $3000 might only be 2-3 weeks of pay or less. Offer $10,000 and see how well it works out.
Re: Zappos offers new employees $3000 to quit after a week
#38Re: Zappos offers new employees $3000 to quit after a week
#39First, Zappos wants to retain employees that want to be here. The culture is unlike anyplace you'll ever work. For some people it's attractive from the outside but overwhelming once you get in the door. Zappos wants to provide an enticement to help you make the decision to leave in case you want to.
More importantly, Zappos realizes that for a lot of people, staying in a job is a matter of finances. I may be miserable but I can't afford to miss a paycheck or two. For a lot of people, $3,000 can provide a few weeks or more of stability to help them find a new job. It makes fiscal sense.