Pixel 3 call quality issues • Hacker News Board

Re: Pixel 3 call quality issues

#31

Post by kkarakk » Mon, Dec 17, 2018, 9:42 AM UTC

potatofarmer45 wrote: post #6

I got a pixel 3 primarily because of the camera. I'm the sort that used to lug around a dslr, then a Fuji x100 and eventually a Pixel. The Pixel 1 was the phone where for everyday applications, it was good enough and in such a small form factor it outweighed the better results of a heavier dedicated camera. Having said that, both my Pixel 1 and 2 died within 6 months of purchase. Pixel 1 was purchased in Jan 2017. Ha…

android manufacturers seem to skimp on component quality and testing in general. never have had an android phone last more than 3 years with my heavy usage, meanwhile comparatively heavy usage of an iphone only means you need to replace the battery after 2 years and then it's good as new

Re: Pixel 3 call quality issues

#32

Post by kkarakk » Mon, Dec 17, 2018, 9:44 AM UTC

abhaysk wrote: post #2

It seems like there is a software bug - likely related to noise canceling Mic in the phone app.

it has similar issues with audio quality during video recording. i think they implemented some fancy noise cancelling/voice boosting in a chip thinking people would love it and now they can't fix it.

Re: Pixel 3 call quality issues

#33

Post by kkarakk » Mon, Dec 17, 2018, 9:48 AM UTC

Theodores wrote: post #21

Google Pixel 3 has serious customer service quality issues. The problem here isn't the call quality, it is the customer service. This is typical Google. They might have many boffins working for them but they do not put the customer first and they don't appreciate the benefits of a customer first attitude. For a product that costs $$$ they should do it right, if they promptly dealt with customer service problems with…

their google one initiative seems to have "dedicated customer support" whatever that means to google. maybe google knows about the issue and is just all fucked up due to competing PMs trying to create the perfect customer support service(which seems to be the case with all their products)

Re: Pixel 3 call quality issues

#34

Post by SalimoS » Mon, Dec 17, 2018, 9:52 AM UTC

zapzupnz wrote: post #24

umichguy wrote: post #11

Earlier quoted context omitted.

Apparently, they do. How quaint.

You may mock, but making good old fashioned phone calls is still the standard is business. Do you really think every businessperson from every business on the planet is adding each other to each others' Skype lists or Facebook friends?

I would say depending of the region/country wechat/WhatsApp/Viber

Re: Pixel 3 call quality issues

#35

Post by kkarakk » Mon, Dec 17, 2018, 9:53 AM UTC

avar wrote: post #29

cft wrote: post #20

Earlier quoted context omitted.

My Pixel 1 audio jack semi-failed. Nexus 5 was great, Nexus 6 also not bad.

You'll be happy to know that Google completely solved audio jack reliability issues with the Pixel 2 and 3.

they haven't, the usb dongle supplied in the box craps out for no discernible reason

Re: Pixel 3 call quality issues

#36

Post by marliechiller » Mon, Dec 17, 2018, 10:00 AM UTC

cjhanks wrote: post #4

Pixel 3 is an expensive piece of crap. Call quality sucks, battery life is terrible. And the USB-C will for stretches fail to recognize the provided earphones as an audio device (it reports that it's charging them). There are somehow 2 or 3 different news modes - and I cannot figure out how to get to the one I want. The Google assistant frequently enables accidentally and records me talking. The phone regularly haras…

interesting. I have a pixel 3 and have experienced literally none of your issues and am really enjoying its lack of 3rd party software unlike my old samsung galaxy. In fact, this device has spurred me to fully embrace the google ecosystem

Re: Pixel 3 call quality issues

#37

Post by setquk » Mon, Dec 17, 2018, 10:05 AM UTC

kkarakk wrote: post #31

potatofarmer45 wrote: post #6

I got a pixel 3 primarily because of the camera. I'm the sort that used to lug around a dslr, then a Fuji x100 and eventually a Pixel. The Pixel 1 was the phone where for everyday applications, it was good enough and in such a small form factor it outweighed the better results of a heavier dedicated camera. Having said that, both my Pixel 1 and 2 died within 6 months of purchase. Pixel 1 was purchased in Jan 2017. Ha…

android manufacturers seem to skimp on component quality and testing in general. never have had an android phone last more than 3 years with my heavy usage, meanwhile comparatively heavy usage of an iphone only means you need to replace the battery after 2 years and then it's good as new

Yes my 22 month old 6s is showing 86% battery and when you take the bumper off it looks like the day I bought it. I run my life off it and it gets used for hours a day.

I suffered android for a number of years and you're right. Trash. Even the flagships. The worst bit is when they go wrong or have quality problems. My experience of service from Samsung and Motorola is sending it off, losing it for 4 weeks and it coming back with a ransom charge and a lie that I water damaged it which I didn't. The Motorola was the worst because it just went to sleep one day and never woke up again. This was 2 hours after I first powered it up.

My wife had a 6s with a light patch on the display, took it in Apple store and they swapped the screen out there and then. No charge.

Re: Pixel 3 call quality issues

#38

Post by philliphaydon » Mon, Dec 17, 2018, 10:10 AM UTC

rikkus wrote: post #27

bassman9000 wrote: post #26

Earlier quoted context omitted.

Dismal support and privacy issues are making me seriously consider going back to the iPhone, even when I can't stand the lack of back function.

Mostly you can swipe in from the left edge to go back. It’s not 100% consistent so can be frustrating when it doesn’t work, but I seem to remember similar with the back button in Android.

Every time I Use someone’s android phone and try to go “back” I swap and nothing happens or I end up in some weird state. Then it’s like “oh yeah back button” this is despite using android for a few years before going iphone. You just get used to it after a while.

Re: Pixel 3 call quality issues

#39

Post by lotsofpulp » Mon, Dec 17, 2018, 10:14 AM UTC

setquk wrote: post #37

kkarakk wrote: post #31

Earlier quoted context omitted.

android manufacturers seem to skimp on component quality and testing in general. never have had an android phone last more than 3 years with my heavy usage, meanwhile comparatively heavy usage of an iphone only means you need to replace the battery after 2 years and then it's good as new

Yes my 22 month old 6s is showing 86% battery and when you take the bumper off it looks like the day I bought it. I run my life off it and it gets used for hours a day. I suffered android for a number of years and you're right. Trash. Even the flagships. The worst bit is when they go wrong or have quality problems. My experience of service from Samsung and Motorola is sending it off, losing it for 4 weeks and it comi…

Get the battery replaced on your 6S before Dec 31 for $30 and it will perform like new again. Mine was at 87% but it made a noticeable difference in everday usage.

Re: Pixel 3 call quality issues

#40

Post by lotsofpulp » Mon, Dec 17, 2018, 10:20 AM UTC

zapzupnz wrote: post #30

chrisseaton wrote: post #28

Earlier quoted context omitted.

> Do you really think every businessperson from every business on the planet is adding each other to each others' Skype lists or Facebook friends? No I think they email each other.

> No I think they email each other. You never thought that some information needs to be received or conveyed in real time for efficiency? I only check my email once an hour, maybe every couple of hours. If people need to get a hold of me instantly, they call… like normal people. Even if I did check my mails more frequently, there's no guarantee that (A) I'm going to bother reading/responding to _every_ mail I receive…

Unless something is confidential, I don't use a phone. And luckily, I rarely need to be contacted instantly, as I don't like to be interrupted. I definitely never call my friends, we only speak to each other when we meet, and I read every email, but I never sign up for garbage emails.

Although I would still want my phone to have excellent call quality. My best experience is with Facetime Audio.