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Backplane is shutting down

backplane.io

31–40 of 75 posts

Re: Backplane is shutting down

#31
post #25

I like the basic technical idea behind Backplane, which is that your backend servers "dial-out" and connect to the edge load balancers. Does anyone know why this technique is not used more? Or is it actually common but I just haven't heard of it? If so who/where is it actually done this way?

> "your backend servers 'dial-out' and connect to the edge load balancers"

I believe Cloudflare offers this as an option: https://www.cloudflare.com/products/argo-tunnel/

Re: Backplane is shutting down

#32

I'm neither an employee nor a customer, just someone who was following the project on twitter because it looked very intriguing. I just want to say that the comments on this thread are absolutely ridiculous and I expected better. Does anyone actually think the customers would find out at the last minute? That the company would leave its users without any support? It's baseless speculation and my guess is it's totally…

The customers did find out at the last minute. Weeks notice is last minute.

Re: Backplane is shutting down

#33
post #24
post #6

I understand not wanting to appear on "our incredible journey" blog or whatever with a bunch of sap, but surely more information can be made public without everyone emailing? Why shutting down? Why only a couple of weeks? Will the code be open sourced?

Customers got emails a few days before this, and they're getting a lot of help. It's easy to criticize but I think they're handling it pretty well.

"A few days before this" really isn't "handling this pretty well".

It's great that they (you?) are offering some assistance in transitioning to an alternative, but it's still a very crappy situation for customers during the holiday season with many people taking extra time off.

Re: Backplane is shutting down

#34
post #23

Cases like this make me always think very hard before admitting a closed-source / SaaS solution into the critical path of my stack. In this regard, large established players have the benefit of the doubt when using a proprietary SaaS service: they are unlikely to fold, and if they sunset a product, they will likely give ample warning well ahead of time. (But not always even so: I see any new Google consumer product a…

As a SaaS author: I would also suggest taking into account the business model of the SaaS you are looking at.

The old way of thinking was that a Serious Company is safer than a one- or two-founder operation. But Serious VC-funded Companies are unprofitable most of the time and burn through VC money, subsidizing their business. Even if they don't crash, a "successful outcome" is an acquisition, which most of the time results in shutting down the product and a post about what a "wonderful journey" this was. And don't forget all the products that Google just shut down over the years.

A self-funded slow-growth profitable startup can be a much more stable bet, even though it seems counter-intuitive.

Re: Backplane is shutting down

#35
post #24

Earlier quoted context omitted.

Customers got emails a few days before this, and they're getting a lot of help. It's easy to criticize but I think they're handling it pretty well.

"A few days before this" really isn't "handling this pretty well". It's great that they (you?) are offering some assistance in transitioning to an alternative, but it's still a very crappy situation for customers during the holiday season with many people taking extra time off.

Considering the fact that they're going out of business, I wonder how many customers that is? Still a shitty time of year to do it, and a horribly small time window.

Re: Backplane is shutting down

#36
post #34
post #23

Cases like this make me always think very hard before admitting a closed-source / SaaS solution into the critical path of my stack. In this regard, large established players have the benefit of the doubt when using a proprietary SaaS service: they are unlikely to fold, and if they sunset a product, they will likely give ample warning well ahead of time. (But not always even so: I see any new Google consumer product a…

As a SaaS author: I would also suggest taking into account the business model of the SaaS you are looking at. The old way of thinking was that a Serious Company is safer than a one- or two-founder operation. But Serious VC-funded Companies are unprofitable most of the time and burn through VC money, subsidizing their business. Even if they don't crash, a "successful outcome" is an acquisition, which most of the time…

>A self-funded slow-growth profitable startup can be a much more stable bet...

I think his point is that Microsoft, Amazon, and Google are even safer.

Re: Backplane is shutting down

#37
post #24
post #6

I understand not wanting to appear on "our incredible journey" blog or whatever with a bunch of sap, but surely more information can be made public without everyone emailing? Why shutting down? Why only a couple of weeks? Will the code be open sourced?

Customers got emails a few days before this, and they're getting a lot of help. It's easy to criticize but I think they're handling it pretty well.

Not trying to criticize as I don't know the reasoning behind the decisions, hence my questions.

Re: Backplane is shutting down

#38

I'm neither an employee nor a customer, just someone who was following the project on twitter because it looked very intriguing. I just want to say that the comments on this thread are absolutely ridiculous and I expected better. Does anyone actually think the customers would find out at the last minute? That the company would leave its users without any support? It's baseless speculation and my guess is it's totally…

> Does anyone actually think the customers would find out at the last minute?

Two weeks notice at a time where people frequently take vacation time is very much "last minute".

> That the company would leave its users without any support?

"It's all gonna stop working on December 29th" does seem to do exactly that.

Re: Backplane is shutting down

#39
post #36
post #34

Earlier quoted context omitted.

As a SaaS author: I would also suggest taking into account the business model of the SaaS you are looking at. The old way of thinking was that a Serious Company is safer than a one- or two-founder operation. But Serious VC-funded Companies are unprofitable most of the time and burn through VC money, subsidizing their business. Even if they don't crash, a "successful outcome" is an acquisition, which most of the time…

> A self-funded slow-growth profitable startup can be a much more stable bet... I think his point is that Microsoft, Amazon, and Google are even safer.

I may be mad, but I'm at a point where I would trust a self-funded slow-growth profitable startup waaaay more than Google to run a service in the long run.

Decades of "quickly started, even more quickly deprecated" services have taken their toll.

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