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Square Terminal

squareup.com

31–40 of 114 posts

Re: Square Terminal

#31
post #11

Earlier quoted context omitted.

Speaking as an American, I've always found at-the-table swiping to be kind of strange, at least for higher end meals. It puts the commerce part of the evening a little too front and center for me. Or maybe I'm just not used to it.

You prefer strangers running away with your credit card?

I've handed over my card to strangers hundreds (or maybe thousands?) of times in my life and had no problems to date. So ya, not really worried about it.

Re: Square Terminal

#32

Earlier quoted context omitted.

> I prefer the privacy of the waiter going and coming back I don't. I creates an opportunity for credit card skimming.

What do I care if they skim my credit card? It’s not my money until I pay my bank. I can report a fraudulent transaction and request a new card right from my bank’s app.

..and then be forced add the new card to every service you have set to auto-pay like Amazon, Steam, Audible, Verizon, etc.

Re: Square Terminal

#33
post #7

I hope this takes off solely so I can pay with a credit card directly at my table at restaurants instead of having them take it to back of house. Much of Europe has been doing this correctly for a long time now

I don't think all restaurants should emulate the Chili's experience.

Re: Square Terminal

#34
post #7

I hope this takes off solely so I can pay with a credit card directly at my table at restaurants instead of having them take it to back of house. Much of Europe has been doing this correctly for a long time now

I'd even be happy if the United States can go one step prior to this and actually have the customer-facing portion of the terminal (the bit with the slot, keypad, and NFC reader) actually face the customer . I'd use tap-to-pay and such far more often if I could reliably use the part of the terminal that's supposed to be for my use and if it said up front if tap and insert are supported. Instead, right now we get this…

[deleted]

Re: Square Terminal

#35
post #7

I hope this takes off solely so I can pay with a credit card directly at my table at restaurants instead of having them take it to back of house. Much of Europe has been doing this correctly for a long time now

I prefer the privacy of the waiter going and coming back - there are a lot of social norms involved in "getting the check" and bringing the terminal to the table would really disrupt that, possibly for the better but who knows. Imagine going out with some clients and getting "insufficient funds" notice what an embarrassment that would be...the waiter acts as a buffer or could in some cases get your attention. But you…

How does putting your card in the reader / tapping at the table change that? You still have to sign + tip at the table in front of everyone.

Re: Square Terminal

#36
I'm going to be curious how it stands up to wear and tear. I notice that these types of terminals which are brought to tables tend to be pretty beat up.

Re: Square Terminal

#37
It looks sleek but the lack of physical buttons seems pretty bad from an accessibility perspective. And it is another always on screen that will inevitably always be a little too bright for comfort. As boring as the traditional terminals you see all around the UK are, they get the job done.

Re: Square Terminal

#38
post #6

no chargeback fee is interesting

do you have a specific use case in mind where it’s a big advantage ?

2.6% + fixed fee seems to me mildly high for a card in the reader + pin entered type of solution. Also chargebacks should be ridiculously rare in this setting.

Re: Square Terminal

#39
I've helped run a family home improvement business for a while now, and for now we're a little wary about accepting electronic payments, since the fees are so high + the possibility of dealing with a chargeback. It's interesting that they mention disputes with high 4-figures.

Contracts are routinely over 5 figures, so 2.6% ends up being quite a big cut just to accepts credit. I suppose a ~2.6% fee could be added, but that still leaves exposure to chargebacks. Does anyone here have experience using square with large payment amounts?

Re: Square Terminal

#40
post #11

Earlier quoted context omitted.

Speaking as an American, I've always found at-the-table swiping to be kind of strange, at least for higher end meals. It puts the commerce part of the evening a little too front and center for me. Or maybe I'm just not used to it.

I think you're simply not used to it. Meals are almost always paid at the table here in Canada. Basically, the bill comes out, server either has or will come back with the machine, enters cost, hands it to you. You tip on the machine, tap, done. For higher end stuff or groups you break the $100 tap limit, so it's insert and enter pin, but it's still quick. The speed of it is quick, and it also gives a good chance for…

As someone living in Canada, what surprised me when i went to the States for the first time was the restaurant's reluctance to split the bill individually, something we take it for granted in Canada.
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