Earlier quoted context omitted.
>> What happens to the lowly engineers pressured into cutting corners to meet an arbitrary deadline and denied the resources they needed? No such lavish rewards for them. What makes you think they didn't get their overtime paid well enough?
Do you know of any developers who get paid overtime?
TSB boss Paul Pester to step down after IT fiasco
31–38 of 38 posts
Re: TSB boss Paul Pester to step down after IT fiasco
#32Earlier quoted context omitted.
This wasn't an attempt at IT modernization. TSB had to migrate to a different system following their split from Lloyds.
Well, they didn't "have" to, it's just the Spanish parent bank didn't want to pay a competitor £100m a year to use their software system and mandated TSB move to their amazing, all new, all singing, all dancing, software platform. Quite why that means the UK head needs to go ....
Except lies and bullshit on a massive scale for weeks.
MEPs were also not impressed by his performance.[1]
[1] https://www.parliament.uk/business/committees/committees-a-z...
Re: TSB boss Paul Pester to step down after IT fiasco
#33Earlier quoted context omitted.
>> What happens to the lowly engineers pressured into cutting corners to meet an arbitrary deadline and denied the resources they needed? No such lavish rewards for them. What makes you think they didn't get their overtime paid well enough?
Do you know of any developers who get paid overtime?
Re: TSB boss Paul Pester to step down after IT fiasco
#34Earlier quoted context omitted.
Which is why I switched to Monzo. Their tech is so much better and is constantly being improved. No reason not to switch really (unless you really, really need to deposit cash)
Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank
Re: TSB boss Paul Pester to step down after IT fiasco
#35Earlier quoted context omitted.
I've got a Monzo account, which I'm a big fan of. However, Monzo have definitely had more outages and planned maintenance than the other online banking service I use, which is provided by a different UK bank. I'd consider that a reason not to make the jump.
This was true before they launched their own payment processing. They often had outages in late 2017 and earlier due to 3rd party reliability. I haven't had an outage since the current accounts have been released. No affiliation; just a user since Beta.
Re: TSB boss Paul Pester to step down after IT fiasco
#36Earlier quoted context omitted.
Which is why I switched to Monzo. Their tech is so much better and is constantly being improved. No reason not to switch really (unless you really, really need to deposit cash)
Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank
Re: TSB boss Paul Pester to step down after IT fiasco
#37Earlier quoted context omitted.
Revolut and Monzo have way more outages but are small enough to not draw the ire of regulators. You are living in a fantasy land if you think they operate with less risk than a major bank
When did Monzo last have an outage? I get them with Curve and Starling, but they use GPS for their payment processing. Monzo have built their own from the ground up.
Re: TSB boss Paul Pester to step down after IT fiasco
#38Earlier quoted context omitted.
Well, they didn't "have" to, it's just the Spanish parent bank didn't want to pay a competitor £100m a year to use their software system and mandated TSB move to their amazing, all new, all singing, all dancing, software platform. Quite why that means the UK head needs to go ....
Because he was the happy face of the whole desaster. Claiming publicly how all was fine with very few account holders still having slight problems and repeating this lie ad-nauseum while 100'000s of customers couldn't access their accounts, couldn't make payment and didn't receive any help, whatsoever, from Mr. Pester. Except lies and bullshit on a massive scale for weeks. MEPs were also not impressed by his performa…
It smacks to me of a symbolic "firing" to placate the tabloids in the UK, who hold far too much sway with the average person on the street.