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Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

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Re: Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

#35

Post by notadoc »

Who knows? Nobody knows outside of Apple.

My best guess would be that maybe by sometime late next year at the earliest they will have redesigned the keyboard, but it could easily be 2020 or later, or maybe never. It's also possible the next version won't be an improvement, as many learned when the 2012-2015 MacBook Pro was getting long in the tooth, and the 2016-???? replacement arrived to replace it.

In the meantime, you can do what many of us did: upgrade to a three year old 2015 MacBook Pro, it has many useful ports, MagSafe, an escape key, function keys, a working keyboard, etc, it's an improvement in every possible way except that the enclosure is a little bit thicker.

Or you can do what many of my other colleagues are doing and get a Lenovo as they migrate back to Linux/Windows.

Re: Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

#36

Post by millzlane »

If anyone knows apple the way that I do. The answer is yes and no. Yes they will address it when it affects their bottom line. No, because they don't consider it an issue to begin with. I'm old enough to remember when they had the logic board issue and specifically gave us (Apple care reps) instructions to not mention it to the customer. So if you called with an unrelated issue, I wasn't allowed to tell you about the recall to replace your logicboard that had an 80% failure rate. Or that the reason the system wasn't booting up was possible the logic board issue.

I don't think a company that knowingly ships a bad product, then, either dodges responsibility. Or puts the onus on the consumer will actually do anything right by the consumer with this keyboard issue. As if it's the consumers fault for buying a shitty product.

Re: Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

#37

Post by ovao »

gergi wrote: post #29

Seems like the post should provide some context. What exactly is the issue?

Dust or debris can get under the keys and cause them to fail. There are also complaints that some keys don't register as well as others, and that some keys have a different feel than others (in terms of sponginess, etc.)

Re: Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

#38

Post by bitL »

rodwyer wrote: post #11

I got sick of it myself and switched to a Lenovo X1 Carbon. Comparison here: http://blog.richard.do/index.php/2018/05/2018-macbook-pro-vs...

Can you Hackintosh it? Like ZenBook? Meaning you can run Linux, Windows 7/10 and macOS on the same comp without any compromises?

Re: Ask HN: Does anyone know if Apple plans to address the MacBook keyboard issue?

#40

Post by mrgordon »

nine_k wrote: post #27
zaroth wrote: post #16

Well when the internals don’t provide meaningful productivity differentiation for 90% of users for the last about 6-8 years now, and the MacBook Air design circa 2012 is virtually indestructible, how else are they going to get their users to upgrade machines every 2-3 years if not for shitty keyboard redesigns?

The glued-in battery (not endemic to Apple) genuinely wears down and forces people to upgrade. Not in 2-3 years, though.

You can still get Apple to replace the battery right? Seems like a small issue if the rest of the computer works well.
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