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Google IT Support Professional Certificate

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Re: Google IT Support Professional Certificate

#31
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

Especially as I think many dev jobs will disappear.

More free, open source platforms that are powerful and free but just need some configuration, customization and support.

Developing getting simpler to becoming just config anyway. We're already seeing this, you dont need to know anything about pointers any more, just hooking up libraries.

Re: Google IT Support Professional Certificate

#34
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

IT is not CS. Not even similar.

Re: Google IT Support Professional Certificate

#35
post #21

The arrogance here is appalling. "Here is a new cert that nobody in the industry is familiar with, but it will qualify you for an entry-level role pretty much anywhere, because we're Google and we said so."

I’ll believe it when Google starts hiring grads of this programme, with no other qualifications or experience

We'll have to see if they start hiring their helpdesk/techstop from this programme. If they hire from this programme, then i think it should be a good sign of trustworthiness.

Re: Google IT Support Professional Certificate

#36

I wonder why they picked Coursera over Udacity or EdX. EdX seems quite Microsoft heavy. But Google has released a lot of material on Udacity, and they have other connections (Thrun). Just curious.

Google just sponsored Web app developer and Android developer nanodegrees to thousands of people. https://www.udacity.com/google-scholarships I guess they are giving big players like udacity and coursera even support.

Re: Google IT Support Professional Certificate

#37
post #31
post #9

IT Support will replace factories in Middle America. These are jobs that are 1)Trained quickly 2) Geographically distributed 3) Cheap. IT Support needs to be onsite for hardware, but any Software can be distributed in smaller cities or work from home. Maybe Google will have a real help line one day? It is also a great path into technology for those who did get CS degrees from a top school. Side note: In the video, al…

Especially as I think many dev jobs will disappear. More free, open source platforms that are powerful and free but just need some configuration, customization and support. Developing getting simpler to becoming just config anyway. We're already seeing this, you dont need to know anything about pointers any more, just hooking up libraries.

At the risk of sounding utterly foolish in the future, I would say that there will always be jobs for the creative developer. The one thing that has made Software Engineering stand out from other professions is just how SE is essential/Integrated in fields outside of its immediate application. What I mean is: devs are required in Oil and Gas, Academia, Education, Manufacturing etc. apart from the regular jobs in the Computer world (i.e. Software-only companies like MS, Google).

IT support will ALWAYS be required though. Unless we build some kind of AI that can diagnose issues like humans do... after which they will all become obsolete. But I don't see that happening in the next 50 years.

Re: Google IT Support Professional Certificate

#38
post #21

The arrogance here is appalling. "Here is a new cert that nobody in the industry is familiar with, but it will qualify you for an entry-level role pretty much anywhere, because we're Google and we said so."

I’ll believe it when Google starts hiring grads of this programme, with no other qualifications or experience

I wonder, does Google also run IT grads through an algorithms interview?

Re: Google IT Support Professional Certificate

#39

Earlier quoted context omitted.

We’re not located in the valley and our help desk positions are within 10% of that number. I just shared this course with our support team. They’re great at product support and know it inside and out, but can be lacking on the IT side which is where I generally have to get involved. This course looks promising.

No, but Boulder CO is still one of the few cities in the country growing economically(I assume that's where you are from your profile). There are many larger cities in the Midwest declining, and it's here that it's nearly impossible to get a low-paying "entry-level" position without a degree and several years of experience. And they certainly don't pay $50k.

That's a fair point. I guess I didn't realize how bad it was in the Midwest. That's quite unfortunate.
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