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Kraken down 24 hours on system upgrade

status.kraken.com

31–40 of 61 posts

Re: Kraken down 24 hours on system upgrade

#31
I wish them the best, it must be very stressful for an update to go this south. Their founder Jesse reached out to us in the past and I got a good impression from him.

Maybe they got so rich from the high crypto valuations that most of the senior team are on their private islands already?

Re: Kraken down 24 hours on system upgrade

#32
post #25

Never, ever, not ever... Run major updates to production... Near a weekend. Surely they're not going to complete the go-live later today are they?? I'm assuming of course all of this as been heavily tested on test networks for a couple weeks... and of course this is just some deployment issue... (Sarcasm)

Speaking in general terms, not running updates near a weekend is only so you know you have personnel on hand to fix problems.

If you have the people available, then weekends are best, because it's usually a lower impact for end users.

Re: Kraken down 24 hours on system upgrade

#34
post #17

For those wondering, Kraken is a Bitcoin exchange. https://en.wikipedia.org/wiki/Kraken_(bitcoin_exchange)

A 24h outage is unusual and every user should be worried by now. Why can't they just fall back to the old system? Apparently they made a major mistake or scam.

MtGox, Kraken, Coinbase who trusts them? e.g. https://news.ycombinator.com/item?id=16123496

17 hours ago it was on HN briefly, before it got flagged: https://news.ycombinator.com/item?id=16127180

[Edit: Oh the irony, this news vanished as well from the frontpage. Who wants to hide it this time? ]

Re: Kraken down 24 hours on system upgrade

#35
post #25

Never, ever, not ever... Run major updates to production... Near a weekend. Surely they're not going to complete the go-live later today are they?? I'm assuming of course all of this as been heavily tested on test networks for a couple weeks... and of course this is just some deployment issue... (Sarcasm)

I reckon you never worked in a Investment Bank. Weekends are often the only time to run major changes/upgrades.

Re: Kraken down 24 hours on system upgrade

#36
post #10

Earlier quoted context omitted.

It appears that we are at the mercy of mentally unstable amateurs.

You have to differentiate between the social media person and the actual engineers.

Considering some of the comments I wrote at three in the morning, I guess that the actual engineers had a quick break after the social media person went home.

Re: Kraken down 24 hours on system upgrade

#37

This team is in over their heads. If you don’t have stateless infrastructure with a big red “oops, this isnt right, rollback” button – you’re doing it wrong. Read the reviews of their iPhone app on the App Store. They are not equipped to be running a financial company. Bummer because I’m looking to leave Coinbase. Looks like everyone in this space is nerf-grade.

I've personally had great experience with GDAX, which is an exchange operated by the folks at Coinbase. Though if your issues with Coinbase extend beyond just pricing, this might not be a very good alternative.

Re: Kraken down 24 hours on system upgrade

#38
post #31

I wish them the best, it must be very stressful for an update to go this south. Their founder Jesse reached out to us in the past and I got a good impression from him. Maybe they got so rich from the high crypto valuations that most of the senior team are on their private islands already?

These exchanges must have such a hard time recruiting new staff. They need to trust their employees with millions or even hundreds of millions of dollars. And they are growing at an insane rate. Ouch.

Re: Kraken down 24 hours on system upgrade

#39
post #6

They erased this glorious status update: > I fell asleep at my desk. In a dream, the ghost of a butterfly from the future whispered to me "the dollar hit 0 bitcoin". I wake up, people around me dabbing the blood from their eyes. Progress has been made but not enough. I crack my whip -- "we aren't getting to zero like this!". The flogging will continue until morale improves. Expect another update after I make my round…

Guess in his dream BTC was over 33.5M and the butterfly was only using float16 precision...

Re: Kraken down 24 hours on system upgrade

#40
I wrote an open-source cl utility to query the apis of exchanges like kraken, bittrex, bitfinex, etc, and had to basically abandon the kraken portion back in November. It started to become incredibly unreliable, even back then.

I moved all my coins off of there a few weeks later, because it was becoming impossible to get a buy or sell order in.

In other words, to users of the site, this isn't surprising. :(

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