Cortana is really bad
31–40 of 303 posts
Re: Cortana is really bad
#32The whole experience of the start search / cortana / mix is horrible. It can't even fuzzy search. Type "view event" and it brings up "view event logs", if you type "view events" it instead searches bing, in edge, for "view events". Edge isn't even my default browser. Bing isn't my default search engine, and I didn't want to browse the web. Any slight deviation from an exact phrase and it goes straight from "here's th…
Back when I was at MSN everything become oriented at delivering Bing searches at all costs, so whoever did this probably boosted their stats, got a 4.5 on their review, and now nobody dares improving the behaviour lest they have to justify the millions of lost Bing queries per day.
Re: Cortana is really bad
#33The whole experience of the start search / cortana / mix is horrible. It can't even fuzzy search. Type "view event" and it brings up "view event logs", if you type "view events" it instead searches bing, in edge, for "view events". Edge isn't even my default browser. Bing isn't my default search engine, and I didn't want to browse the web. Any slight deviation from an exact phrase and it goes straight from "here's th…
Re: Cortana is really bad
#34The whole experience of the start search / cortana / mix is horrible. It can't even fuzzy search. Type "view event" and it brings up "view event logs", if you type "view events" it instead searches bing, in edge, for "view events". Edge isn't even my default browser. Bing isn't my default search engine, and I didn't want to browse the web. Any slight deviation from an exact phrase and it goes straight from "here's th…
Most notably, I never remember what the name of Windows' built-in screenshot application is. It's "Snipping Tool". I often mis-remember it as "Clipping Tool". But anyway, it comes up when I type "screenshot", "clip", or "clipping" into the search bar.
Re: Cortana is really bad
#35I mean, I can almost imagine how this thing happens. Someone somewhere sometime said, "hey, wouldn't it be cool if xyz?" Someone else replied with "oh yeah, and it's not THAT hard!" And the PM is probably like "well, low risk, too, so whatever you wish."
Then, the feature is thrown together, with or without explicit planning. It probably attracts way higher attention than expected, because either it is hooked into mechanism intended for real important stuff or it can be demoed so nicely (imagine: if you are the developer doing demoing, you probably have the damned tracking number ready for copy and paste). It does not support all operations, because no one looks at it twice after some brief "yo, so cool" moment.
The annoyance may or may not have a bug associated with it somewhere. But let's be realistic. If you are a PM, which one would you choose: "some nobody-care feature is not easy to use" or "if you stand on 1 leg, jump 3 times, press the code of Mordor, Windows seg faults itself". The 1st one is vague and, let's be frank, not that big of a deal. The 2nd one is a big deal: data loss and all manners of unspeakable conditions may break loose. So, any PM would do the 2nd bug first.
I mean, seriously, how would you ensure this tiny corner (which a comment below actually says, "I did not realize it exist") is "easy to use"? No automation tests can catch it. Demoing (again, the developers know how to use it and probably come prepared) won't catch it. A/B testing probably won't even get to it. Its bugs (except if that bugs involving Start menu crashing down) probably have priority between "when I have better work-life balance" and "when the machine is capable of fixing its own issues."
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I will agree that all of these don't justify for a shitty experience. Shitty experiences, no matter how small, are shitty. But then, even LaTeX, perfected as it is, annoys me once in a while. Even Emacs, glorious as it is, has "I swear I will switch to Eclipse" moments. And Scheme has about 70 different ways of doing OO programming, none of which really works for my little case.
So, maybe a bit more love/understanding? It probably helps your (i.e. the users') blood pressure anyway.
Re: Cortana is really bad
#36> The Product Manager in charge of this feature should be immediately fired. I hate this kind of writing. It undermines the otherwise good point the author has.
People who perform poorly at their jobs should either be transferred to another position or terminated. Why is this a controversial position?
If you are the product manager in charge of Cortana, you failed big time. Again, this should be incontroversial.
Re: Cortana is really bad
#37Earlier quoted context omitted.
It certainly does nothing of the sort. There should absolutely be some kind of consequence associated with this kind of flaming dumpster fire making it's way into a production environment.
Well then the entire world should rejoice that people like yourself and OP are not in control of other peoples livelihood.
Re: Cortana is really bad
#38I cannot even begin to count how many times I've tried to search for an application by name that I know is installed, only for it not to be found, then have to manually navigate in Windows Explorer to Program Files (or Program Files x86, damn you Microsoft) and launch it by double-clicking on the executable itself, which was named exactly what I thought it was and yet Cortana couldn't find it.
I never want to perform a web search from the Windows start menu. If I want a web search I'll do it in Chrome's address bar. When I type "notepad" I want it to launch Notepad, not query the web!
Does anyone think that Cortana is an improvement? How did it even get launched in this state?
Re: Cortana is really bad
#39> The Product Manager in charge of this feature should be immediately fired. I hate this kind of writing. It undermines the otherwise good point the author has.
Does it? Why? People who perform poorly at their jobs should either be transferred to another position or terminated. Why is this a controversial position? If you are the product manager in charge of Cortana, you failed big time. Again, this should be incontroversial.
Re: Cortana is really bad
#40> The Product Manager in charge of this feature should be immediately fired. I hate this kind of writing. It undermines the otherwise good point the author has.
Agreed. The whole piece was emotional, but just reading that statement took it to irrational. I think the underlying point of the article is that the experience of using Cortana could be improved, and Microsoft should be providing explicit next steps at every phase so that you aren't left wondering what's going on. I'd agree with that. But claiming someone should be fired is ridiculous, especially considering that th…