Lyft's first expansion outside the USA in Toronto next month • Hacker News Board

Re: Lyft's first expansion outside the USA in Toronto next month

#31

Post by an_account » Mon, Nov 13, 2017, 4:14 PM UTC

ChrisArchitect wrote: post #28

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

You’re misinformed. It’s nearly exactly the same as Uber, especially now that Uber does tip.

You just get out of the car at the end. Next time you open the app you either rate and tip or just rate.

Re: Lyft's first expansion outside the USA in Toronto next month

#32

Post by [deleted] » Mon, Nov 13, 2017, 4:16 PM UTC

ChrisArchitect wrote: post #28

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

[deleted]

Re: Lyft's first expansion outside the USA in Toronto next month

#33

Post by njj023 » Mon, Nov 13, 2017, 4:23 PM UTC

adjkant wrote: post #18

thisisit wrote: post #7

> Khalid Ahmed, 31, says he makes about $30 an hour, less expenses, as an occasional driver for Uber. He plans to switch to Lyft. >"It’s new, it’s fresh. It’s like waiting in line for the new iPhone — I’ve got to have it,” he said with a laugh. He also likes the company’s mission statement and driver incentives. “At the end of the day, I’m available to the highest bidder.” Are Lyft's incentive better than Uber? Or is…

Lyft tends to pay better than Uber. Have asked drivers who drive for both in about 5-6 cities, all same answer. Lyft is the one you want to drive for.

You are completely misinformed. Most drivers do both. Get on reddit.com/r/lyft or reddit.com/r/uberdrivers and you will get a sense that post tipping + changes Uber has made, the scale has entirely tipped. Lyft has certainly done an excellent job building up the perception that they are better for drivers and convincing consumers of the same. In fact, this is on the front page of r/lyft today - https://www.reddit.com/r/Lyft/comments/7c234g/is_lyft_unethi...

Re: Lyft's first expansion outside the USA in Toronto next month

#34

Post by jordanlev » Mon, Nov 13, 2017, 4:38 PM UTC

ChrisArchitect wrote: post #28

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

I use both Lyft and Uber regularly, and it's the exact same experience (except that the Uber app/system periodically decides to not process my request for unknown reasons).

Re: Lyft's first expansion outside the USA in Toronto next month

#35

Post by vmarsy » Mon, Nov 13, 2017, 5:03 PM UTC

I don't know if this is the same in every cities, but here in Seattle using Uber is becoming very annoying: in the past rides we tried getting in the past few weeks, the original wait time shows something like 2 or 3 minutes, but as soon as the ride is found it jumps to 7-8 minutes. And that stays blocked on this time for a couple minutes (or sometimes increase!). In the meantime, for Lyft rides it seems to be the opposite, usually we have to wait less than a minute for rides from the same place. This didn't use to be the case, I'm wondering if the majority of drivers have now switched to Lyft .

Re: Lyft's first expansion outside the USA in Toronto next month

#36

Post by eddieplan9 » Mon, Nov 13, 2017, 5:10 PM UTC

kitcar wrote: post #13

TorKlingberg wrote: post #8

About time. While Uber is available in almost every major city around the world, Lyft has been US only. I wonder why Lyft is so far behind. Is it just a matter of investment capital?

I believe it is because they are hesitant to blatantly disregard local laws - it's part of their brand persona, they try to be seen as the "nicer uber" - hence they try to play nice with the jurisdictions they expand to, resulting in slower expansion. https://a16z.com/2017/09/25/government-relations-local-lyft/

You are misinformed. If you had followed both companies from the beginning, you would know that Uber started with licensed drivers - even UberX started that way with only cheaper cars - and it was lyft who broke the city ordinances by using unlicensed drivers under the disguise of tipping-as-payment. Uber refused to do it, until they realized the governments were not enforcing the laws at all. The case in Miami is the best example of it, as pointed out by malandrew in https://news.ycombinator.com/item?id=15686983. This is covered in the book "Wild Ride: Inside Uber's Quest for World Domination".

As many drivers in the lyft reddit point out, lyft just want you to believe it's more ethical, when it is far from the truth. It's also sad some people here draw conclusion from talking to drivers, often lyft drivers only, without considering there is huge survival bias.

Re: Lyft's first expansion outside the USA in Toronto next month

#37

Post by vimarshk » Mon, Nov 13, 2017, 5:12 PM UTC

annapurna wrote: post #4

nugget wrote: post #3

I've noticed that Uber seems to have much more competitive pricing in markets (especially airports) where Lyft is also present, compared to markets where they are the only provider. So personally I would welcome Lyft's rapid international expansion.

Agreed. I fly YYZ-LGA route frequently and notice the differences. Would love to have Lyft (or any other competitor) here in Toronto.

As Uber is not available at YYZ. I do feel Lyft will have the same issue. Politics of money will always play a huge role in this country.

Re: Lyft's first expansion outside the USA in Toronto next month

#38

Post by cavisne » Mon, Nov 13, 2017, 5:22 PM UTC

nugget wrote: post #3

I've noticed that Uber seems to have much more competitive pricing in markets (especially airports) where Lyft is also present, compared to markets where they are the only provider. So personally I would welcome Lyft's rapid international expansion.

In my market Lyft line is consistently half the price of Uber pool, I’ve started using Lyft again because of this, experience is identical

Re: Lyft's first expansion outside the USA in Toronto next month

#39

Post by ChrisArchitect » Mon, Nov 13, 2017, 5:23 PM UTC

ChrisArchitect wrote: post #28

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

and ok, fine, if the experience is exactly the same - what's the incentive to switch or even set up the second app? Uber wins on first in, same as if anyone local remembers, Hailo eventually gave up and pulled out of the city because couldn't get users over etc

Re: Lyft's first expansion outside the USA in Toronto next month

#40

Post by ChrisArchitect » Mon, Nov 13, 2017, 5:25 PM UTC

ChrisArchitect wrote: post #28

Meh. I think I will continue to use Uber because from what I can tell, and what annoyingly no one seems to talk about in this conversation, is the difference in the services/experience. The user experience of taking a ride is not the same/not as seamless because you have to do all this payment/tip stuff at the end. Uber has always been a hail/get in/get out experience. No incentive to change to Lyft

also for the record, I used Uber initially and for years solely to hail licensed taxis. Purely out of convenience. The drivers were smarter about roads which is a big deal, generally more available etc. Only in the past year or less have the Uber X drivers gotten better at local directions and more plentiful, so then cost wins.