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Sunsetting Nylas Mail Development

nylas.com

31–40 of 41 posts

Re: Sunsetting Nylas Mail Development

#31
I used N1 during the beta, but switched to Postbox once they moved to their actual service.

For a main client, I really liked it. I'm looking forward to the forks.

For me, I find it odd how few strong email clients there are for OSX. Every app seems to have several quirks, and few provide a menubar icon with an unread count or proper theming.

Props to the team for releasing under MIT. The two forks listed look extremely promising.

Re: Sunsetting Nylas Mail Development

#32

Earlier quoted context omitted.

This is correct. The APIs have extended to include calendar and contacts in addition to the original email API, and that's where we've chosen to focus going forward.

So I won't be able to use Mailspring unless I use you as my email provider?

No, no, Mailspring and the Nylas Mail Lives forks are totally divorced from our infra.

Re: Sunsetting Nylas Mail Development

#33

Maybe I'm just missing something here, but I really can't figure out what Nylas (the api side) offers? Am i right in understanding that its essentially a Mailserver? AD / Gmail alternative kind of thing? or is it an API facade interface over IMAP / SMTP, that i would use if i were creating a product and wanted to access a third parties email, contact etc which they would give me access to somehow?

Yeah, the facade. Plus a lot of stuff on top of that: webhooks, open/reply/link tracking, metrics, other stuff.

https://www.nylas.com/customers/ lists some of our API customers; maybe that'll help!

Re: Sunsetting Nylas Mail Development

#34
post #24

These guys need to work on their message. Here was my read of the article: 1. Some company I've never heard of is shutting down. I'll go read about it. 2. "Exciting Year", "Incredible Journey" They're shutting down their Mail Thing. Raising prices for old users to keep the lights on until "sunset" date. Ouch. 3. I wonder what their "Mail Thing" was. I'll click the homepage. 4. Strange. Looks like the rest of the comp…

It was my understanding that they made a desktop (electron based) mail client to showcase their serverside features. But now they're saying they will only sell the serverside features now and the desktop client is too expensive to maintain. Is this correct? I haven't kept up with Nylas, all I know is they stored all your emails on their server at first, but then got rid of it because of server load and people didn't…

This is correct - it wasn't just that it was too expensive to maintain the client; it split our focus between the client and the API.

So we decided to focus on the API since we have a larger business there and we wanted folks who work at Nylas to be less stressed out.

Re: Sunsetting Nylas Mail Development

#35

As always with Nylas, I've got very little understanding of what's going on here. The API business must be successful, but I wonder who is using it, other than people making e-mail clients, and they all seem to have their own! N1 was the first good desktop alternative to Outlook for Exchange in a loooong time, so I was hopeful this would be a flier. Is it going to be possible at all to use the new open source app (or…

N1 1.5.0 was the last version that supported Exchange, and that was via the Nylas APIs. We never did ship Exchange support on Nylas Mail 2.0.x, but there's no reason someone can't add it now that we've dumped all the code.

Re: Sunsetting Nylas Mail Development

#36
post #18

We originally piloted using Nylas's APIs in our product about a year and a half ago. In that timespan, their pricing has changed significantly about 4 times and they do not seem like they have a particularly good grasp on their business model. They also, despite advertising 10 free test accounts, arbitrarily delete said accounts and then when you ask to get them reactivated you get connected with a sales rep. Their A…

This sounds bad, but I'd suggest an alternate interpretation: 1. Company invests heavily in engineering and builds a sync engine. Progress is visible on GitHub and rapid. 2. Company launches and repeatedly adjusts pricing and business models. Drives everybody crazy BUT: 3. Company finds it's value prop and customer base and the changes stop. Entire company shifts to building a sales team and keeping the wheels on the…

Ben's got this exactly right.

Re: Sunsetting Nylas Mail Development

#38

I used N1 during the beta, but switched to Postbox once they moved to their actual service. For a main client, I really liked it. I'm looking forward to the forks. For me, I find it odd how few strong email clients there are for OSX. Every app seems to have several quirks, and few provide a menubar icon with an unread count or proper theming. Props to the team for releasing under MIT. The two forks listed look extrem…

Yeah, we're super excited about the forks ourselves! I'm personally using both N1 and Nylas Mail for all my work email (and paying the $12 a month subscription out of pocket) but I hope to move to one of the forks soon.

Re: Sunsetting Nylas Mail Development

#40
post #18

We originally piloted using Nylas's APIs in our product about a year and a half ago. In that timespan, their pricing has changed significantly about 4 times and they do not seem like they have a particularly good grasp on their business model. They also, despite advertising 10 free test accounts, arbitrarily delete said accounts and then when you ask to get them reactivated you get connected with a sales rep. Their A…

This sounds bad, but I'd suggest an alternate interpretation: 1. Company invests heavily in engineering and builds a sync engine. Progress is visible on GitHub and rapid. 2. Company launches and repeatedly adjusts pricing and business models. Drives everybody crazy BUT: 3. Company finds it's value prop and customer base and the changes stop. Entire company shifts to building a sales team and keeping the wheels on the…

Perhaps customers wouldn't be willing to go through the hassle of provisioning, deploying, and maintaining their own version of the open source sync engine if they had more confidence that Nylas is someone they would trust to do it. Doing all those things is a pain in the ass. I would LOVE for us to pay someone to do it, but we've completely lost confidence that you are those people.
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