31–40 of 58 posts
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On Swedish rotary phones the 0 was on the other side (one pulse)
What?! What happened when you made an international call, did you have to subtract 1 from all the digits?
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Then there's the idea that they'll go totally internet based, allowing forwarding or conferencing in multiple psaps, translators, etc. Somehow, they're supposed to secure all this, but I'm doubtful. It'd be one of the largest secure federated networks in the world I think. And they aren't exactly tech savvy. Doing one of the first wide-scale VoIP 911 services, we had psaps call us to say they wouldn't take phone call…
We have dedicated staff whose job it is to audit calls. ALL calls are recorded and we do screen snaps every 5 seconds, or, anytime the screen changes. Were talking terabytes of data. We keep it going back many years. I'll vouch for the stress of the job. If I f'up. Somebody can die. Same thing for the operators. They get 3 months of training before handling calls. Most wash out before their training is completed. Mos…
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We have dedicated staff whose job it is to audit calls. ALL calls are recorded and we do screen snaps every 5 seconds, or, anytime the screen changes. Were talking terabytes of data. We keep it going back many years. I'll vouch for the stress of the job. If I f'up. Somebody can die. Same thing for the operators. They get 3 months of training before handling calls. Most wash out before their training is completed. Mos…
This sounds like an interesting technical problem. If you're up for chatting about it further, I'd be interested in hearing more about it--my email's in my profile.
I'd like to see one on the roll-out of Japans Earthquake Early Warning System.
Totally agree. I'd really love to see Japan's ETWS system rolled out on the US west coast. I was in Japan earlier this year, and happened to be watching TV when the earthquake warning system cut in. It gave about 5-10 seconds of advance warning before an earthquake hit. Enough time to move out of the way of anything heavy. It's quite impressive. If anyone's curious, this is what it looks like: https://www.youtube.com…
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It was the first city to use those particular numbers, but the service existed as 999 elsewhere before it was introduced to the USA.
999 on a rotary dial phone? Dear heavens.
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999 on a rotary dial phone? Dear heavens.
That was, and still is, in the UK. Efficiency is apparently not their strong point.
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That was, and still is, in the UK. Efficiency is apparently not their strong point.
I assume rotary dial phones are now all but extinct. I used one about 20 years ago (to win free tickets from a radio station, and succeeded!) but even then they were rare.
They basically gave up. Though the telecoms are a duopoly. Only working 911 system is in Davao.
Everywhere else you have independent short codes like 117 which may not be answered. Ironic for most of the BPO is outsourced call center agents.
Then the second issue are jokes,
http://news.abs-cbn.com/news/08/01/16/dial-8888-911-govt-ope...
"Hotline 911 received 2,475 recorded calls, between 12 a.m. to 7 a.m. Monday. Out of the total, only 75 calls were legitimate while the 1,119 were dropped and 1,356 were prank calls."
In other news, I've not yet needed it.