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Apple AirPods satisfaction at a remarkable 98% for customers

experian.com

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Re: Apple AirPods satisfaction at a remarkable 98% for customers

#31

Post by MBCook »

reaperhulk wrote: post #22
tedmiston wrote: post #17

> New Experian survey explores consumer satisfaction with AirPods and other voice-first hardware > Conversational user interfaces are now mainstream. I really like my AirPods, but... this is a strange comment to make about them. The Siri integration / audio controls is the most awkward part of using AirPods. Honestly really hoping they revisit in v2.

Agreed. I love my AirPods (they're amazing for when I want quick headphones and care less about sound quality) but they'd be a significantly better product if I could control the volume and go back/forward in songs without Siri.

I remapped mine from triggering Siri to simply be play/pause. I'm happy with it but I agree I'd like options. It would be nice to be able to trigger Siri once in a while or skip songs or modify volume.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#32

Post by meursault334 »

pklausler wrote: post #26

My office has some really noisy people, so I wear my AirPods under a set of big ugly 3M ear protector 30dB earmuffs. Works great!

This is a case where these might actually make sense for me. I hadn't thought about the lack of cord making them more usable underneath hearing protection.

Any experience with my number one reason not for buying them which is the fear of losing them?

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#33

Post by thecosas »

draw_down wrote: post #15
smnscu wrote: post #3

I don't doubt the ergonomics are amazing, but it's somewhat surprising to me that people are happy with such mediocre audio performance.

They must be sheeple, right?

https://www.merriam-webster.com/dictionary/sheeple

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#34

Post by MBCook »

bsagdiyev wrote: post #20

Do the comments on this seem a bit weird? See: http://i.imgur.com/AZe6fCF.png

It's hard to say. I have a pair and I really do love them. I've heard a number of people on podcasts I listen to call them their favorite product Apple has released in years. It could be real.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#35

Post by minimaxir »

tedmiston wrote: post #17

> New Experian survey explores consumer satisfaction with AirPods and other voice-first hardware > Conversational user interfaces are now mainstream. I really like my AirPods, but... this is a strange comment to make about them. The Siri integration / audio controls is the most awkward part of using AirPods. Honestly really hoping they revisit in v2.

If you have an Apple Watch, you can control audio/volume from there. (having the Now Playing complication helps too)

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#36

Post by notatoad »

Obi_Juan_Kenobi wrote: post #30
bobsam wrote: post #4

I'm confused, is this a new kind of blogspam?

It's 100% an add for Experian services/data. It is interesting that the product is well-received, but obviously the post is light on details and could be a lot better.

Of course it is, every single post on every company blog is marketing. That's how the internet works.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#37

Post by kemayo »

forgotmyacc wrote: post #19

how is it on android? or mac? or windows?

On Mac it's magic and seamless, just like with the iPhone. They have a special integration with the volume menubar item, to make them particularly easy to switch to.

On Android or Windows... they're bluetooth headphones. Experience is like any other.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#38

Post by JustSomeNobody »

pavel_lishin wrote: post #10
AsyncAwait wrote: post #8

Earlier quoted context omitted.

I am too, but most people probably listen to these class of headphones for ages, so they're not even aware/in need of something better. The fact is, the AirPods are like a $25 headphone packed into a $150 wireless case.

I lose my headphones often enough that I balk at anything about $15. I'd probably be quite happy with the Airpods' quality... ... right until I dropped one onto the subway tracks.

Vojo rabbits. Or something similar. They really help keep the newer Apple headphones in.

Re: Apple AirPods satisfaction at a remarkable 98% for customers

#40

Post by derefr »

burke wrote: post #25
pwthornton wrote: post #12

Earlier quoted context omitted.

Audio quality on them is average, not bad, but their strengths balance out those weaknesses. In particular, I find myself using headphones more often now because I always keep these in my pocket. I listen to a lot of audiobooks and podcasts with them. Apple AirPods are the real deal. Best new Apple product in years.

I'm sad that Beats was the one headphone brand that Apple ended up purchasing when they wanted to expand that space. B&O felt like a natural synergy for them too. I would love to be able to buy better-sounding AirPods under an Apple/B&O label.

Apple didn't buy a headphone maker for expertise at making headphones that sound good. Apple Stores sell headphones from any number of brands—including B&O—so there's nothing to gain by making their own headphones more audiophile-friendly. They still make money off of other companies' audiophile-targeted headphones, without having to actually design and produce any.

Instead, Apple bought the headphone maker whose products make money through a combination of visually-distinct brand-recognition and a high level of "fit and finish"—the same way their own hardware does. Beats slots into Apple's product-design paradigm as naturally as if they had created the brand themselves.

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