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FedEx is offering $5 off web orders to enable Flash

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Re: FedEx is offering $5 off web orders to enable Flash

#32
post #28

I sincerely hope that FedEx fails. I once bought the book "FreeBSD Kernel Internals" from informit. They sent it through FedEx. I payed the shipping costs in the informit site, as standard procedure. The book passed through customs fine, then FedEx hold it and told me they would not deliver the book unless i paid them 50EUR. This is their current and common practice here in Portugal. Fsck them.

Same here in El Salvador, retained my package and after not notifying (got an ISP log of missed/entry calls and no emails) wanted to charge me 40USD aside of the usual "other charges" 50USD.

Extorsion. They cannot expect sympathy or good will if they do this with their customers. No warnings, just plain money grabbing or else your order is sent back to the sender. :(

Re: FedEx is offering $5 off web orders to enable Flash

#36

I sincerely hope that FedEx fails. I once bought the book "FreeBSD Kernel Internals" from informit. They sent it through FedEx. I payed the shipping costs in the informit site, as standard procedure. The book passed through customs fine, then FedEx hold it and told me they would not deliver the book unless i paid them 50EUR. This is their current and common practice here in Portugal. Fsck them.

If it makes you feel any better UPS in France does that to me all the time. It isn't the carriers -- it's the protectionist tax schemes of the EU. I once had a replacement wheel for a kid's stroller sent to me in France from the US. The wheel cost $20, and I had to pay $35 in import duties -- despite that part being unavailable anywhere outside of the US.

Blame the government, not FedEx.

Re: FedEx is offering $5 off web orders to enable Flash

#37
post #22

I encountered that last night when trying to get something printed. Nope. My money went to a different printer. I'd be really curious to see some numbers on how successful this has been for them.

Yea I would be curious as well. I'm sure this was the direct result of customer service receiving high call volumes on the same issue. If you look at their web app that relies on flash, its a real behemoth to rebuild so this credit for the end user annoyance probably seemed like an obvious long term bandage.

Re: FedEx is offering $5 off web orders to enable Flash

#38

I sincerely hope that FedEx fails. I once bought the book "FreeBSD Kernel Internals" from informit. They sent it through FedEx. I payed the shipping costs in the informit site, as standard procedure. The book passed through customs fine, then FedEx hold it and told me they would not deliver the book unless i paid them 50EUR. This is their current and common practice here in Portugal. Fsck them.

> I sincerely hope that FedEx fails...

Yikes. You had a bad experience once with a company that's pretty reputable. Now you hope thousands of people lose their jobs and investors lose their money. This seems disproportionate, to say the least!

Re: FedEx is offering $5 off web orders to enable Flash

#40
This makes me think about a related issue I've encountered at work: remote check deposit software from banks (think a small scanner designed for businesses to deposit multiple checks, not a smartphone app) is typically a browser-based Java applet. Already the latest Chrome and Firefox straight up won't let you use this. I haven't seen any bank that uses something other than Java applets for remote deposit, and I don't have a clue if any of them are working on replacing it.

If anyone by chance knows a bank with remote deposit software that isn't Java in the browser, I would love to know about it.

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