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We Tried Slack and We Deeply Regretted It (2015)

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Re: We Tried Slack and We Deeply Regretted It (2015)

#31

Post by grepthisab »

pbtflakes wrote: post #8
grepthisab wrote: post #5

Earlier quoted context omitted.

It kind of reminds me of cell network "unlimited data" where they just start aggressively throttling customers after a certain amount of data use.

This being distinct from that by being entirely undocumented, instead of burying the data limitations somewhere deep in the contract.

My understanding is that in cases like this below, there was no limitation anywhere in the contract. Hence the FCC fine:

http://www.theverge.com/2016/10/19/13330158/t-mobile-unlimit...

Re: We Tried Slack and We Deeply Regretted It (2015)

#32

Post by mattmanser »

quirkot wrote: post #3

I'm generally a slack fan, but isn't that just plain ol' illegal false advertising?

To be fair to slack, the quote is "there's no limit to the amount of people you can add to your team". They're saying that as you team grows, there's no limit.

Not students or subscribers. Not "public channel", or "chat room", or some sort of phrase that indicates a large mass of people.

If someone decided to sue them or something, I'd assume they'd have an easy defence saying they clearly meant a team of work colleagues. As many others are saying here, slack simply doesn't seem to be aimed at this use case.

Re: We Tried Slack and We Deeply Regretted It (2015)

#33

Post by cholantesh »

onion2k wrote: post #24
Svip wrote: post #9

Earlier quoted context omitted.

If you read the article, it's clear the user limit was a technical limit and not a freemium limit. So even if they did pay, Slack would still not have been able to accommodate all their users. Which leads me to my old-timer question: What's wrong with IRC?

There's nothing wrong with IRC except for the fact that the user experience in an IRC client is generally horrible. They're not pretty, there's no good account system so users can easily spoof being someone else, the logging isn't great by default, sharing files is hard, and whether or not you can do media embedding depends on the channel setup. There's a reason why companies like Slack have built billion dollar busi…

> there's no good account system so users can easily spoof being someone else

Probably the big one for me; I know my previous boss was asking if there was a SSO option because that would be the only thing he saw as limitation in IRC.

Re: We Tried Slack and We Deeply Regretted It (2015)

#34

Post by Ensorceled »

quirkot wrote: post #3

I'm generally a slack fan, but isn't that just plain ol' illegal false advertising?

It might if they were paying for 10000 users but only some power of 2 less than 10000 could actually sign up. And Slack refused to refund the difference.

False advertising regulations aren't a company destroying "gotcha" like felony theft, they are designed to protect consumers from fraud. Having some technical issue that doesn't impact the vast majority of consumers isn't what it's designed for.

Re: We Tried Slack and We Deeply Regretted It (2015)

#36

Post by aaronm14 »

HalfwayToDice wrote: post #26

How to view Medium pages on Safari Mavericks without crashing the browser? It's been happening for weeks.

Similar situation on El Capitan.. it doesn't crash the browser but gives a lot of "Safari Web Content quit unexpectedly." I felt like it had to be just me because how could something so glaringly obvious be the case for everyone and they not fix it?

Re: We Tried Slack and We Deeply Regretted It (2015)

#38

Post by throwanem »

HalfwayToDice wrote: post #26

How to view Medium pages on Safari Mavericks without crashing the browser? It's been happening for weeks.

Try blocking Javascript for medium.com? I'm sure there's a plugin for that, but use Firefox for general browsing on all platforms where it's a thing, so can't make a specific recommendation. I do have the same problem in Safari on iOS 9.3.5, but I suppose that must have tab isolation, since the whole browser doesn't go down.

Re: We Tried Slack and We Deeply Regretted It (2015)

#39

Post by Insanity »

erelde wrote: post #14
Svip wrote: post #9

Earlier quoted context omitted.

If you read the article, it's clear the user limit was a technical limit and not a freemium limit. So even if they did pay, Slack would still not have been able to accommodate all their users. Which leads me to my old-timer question: What's wrong with IRC?

No history by default, in fact there's only text by default. I like IRC, but newer generations are used to having "full-featured" chats without setup (beauty is in the eye of the beholder). I also like being able to do some simple markdown in my messages.

I like IRC, recently started using irccloud. That makes sharing files easier, also keeps a history of the irc channels you are in, and makes it look more pretty.

It's a combination of both worlds I suppose. So far I am enjoying it.

Re: We Tried Slack and We Deeply Regretted It (2015)

#40

Post by pbtflakes »

grepthisab wrote: post #31
pbtflakes wrote: post #8

Earlier quoted context omitted.

This being distinct from that by being entirely undocumented, instead of burying the data limitations somewhere deep in the contract.

My understanding is that in cases like this below, there was no limitation anywhere in the contract. Hence the FCC fine: http://www.theverge.com/2016/10/19/13330158/t-mobile-unlimit...

Whoops, hadn't heard about that case. Nice to hear the FCC is addressing deceptive marketing/contracts.
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