:waves: Hi, I'm the founder of Cushion. I'd be happy to answer any questions about our running costs or transparency. (Thanks for posting, @Sujan!)
Why is directory listing turned on
Running Costs of a SaaS app
31–40 of 120 posts
Re: Running Costs of a SaaS app
#32Earlier quoted context omitted.
Ha! Not at all. It was a big expense, but I think it’s worth it for how we use it. The domain is "in.vc" and it’s used when sending an invoice link to clients. Instead of sending a super long link and possibly confusing clients with our app name, they see a short, generic link. I wish we had cushion.com, but last I checked, it sold for $120k in 2012, so that's off the table. :)
Is Cushion trademarked?
Yes! I should actually add that expense, too... Thanks for the reminder. :)
Re: Running Costs of a SaaS app
#33Earlier quoted context omitted.
Read entire article... multiple times. kind of arrogant of you to assume otherwise. no mention on the post what so ever about let's encrypt.
The issue is a responsive design that hides most of the content on the phone.
Thanks for pointing that out... in a friendly and constructure manner.
Cheers!
Re: Running Costs of a SaaS app
#34Re: Running Costs of a SaaS app
#35Is it really important to distinguish your web application with another font - looks like he spent $500 on Web fonts, which is a lot for a startup ?
A one-time fee of $500 is worth around two to three hours of good design/branding labor. I think having a distinctive, high-quality font is absolutely worth that investment, especially when you consider that the target audience of the SaaS includes designers.
so I mentioned only $500 dollar expense for the Web application and not the Marketing font that costs $300 more - so why do you need to worry about branding for web application ? I agree that marketing websites would need distinguishing fonts. Just a thought.
Re: Running Costs of a SaaS app
#36Earlier quoted context omitted.
Great stuff!destroytoday! Regarding Heap Analytics, their pricing model is quite confusing. I'd like to know how many users/visitors to your website are you getting that allows it to be free. To you, is the almost $5k you're spending on Intercom worth it? How much does it come to per user? You moved away from Baremetrics to Chartmogul, something with not as good a design. Why?
Thanks! In all honesty, we're way over Heap's free limit, but they haven't throttled us or reached out, so shhhhhh. Intercom is so worth it. We wouldn't be in the same position without it. The reason it's so high (as I mentioned in another answer) is that we also use it for sending our monthly newsletter. We could definitely get the cost much lower, and we're planning to, but I just need to sit down and do it. We've…
Re: Newsletter.
I cam across Email Octopus and I found setting them up easy. You may want to check it out. https://emailoctopus.com/
You should save as much money as you can.
Any idea the new cost if you stop using Intercom for newsletters?
Re: Running Costs of a SaaS app
#37Is it really important to distinguish your web application with another font - looks like he spent $500 on Web fonts, which is a lot for a startup ?
It’s less about distinguishing the app with another font and more about designing the app with what I had in mind—the system fonts and more affordable fonts didn’t feel right to me. Even though I consider myself more of a developer, I went to school for design and it’s a big part of my work, so the look and feel is just as important to me as whether the app works or not. Sure, we could’ve saved $500, but I wouldn’t e…
"the system fonts and more affordable fonts didn’t feel right to me"..Thank you - that makes sense
Re: Running Costs of a SaaS app
#38:waves: Hi, I'm the founder of Cushion. I'd be happy to answer any questions about our running costs or transparency. (Thanks for posting, @Sujan!)
Why is directory listing turned on
We just made the page static to handle the HN traffic, so there were a few seconds between the switch. pulls collar Didn’t expect to get featured today.
Re: Running Costs of a SaaS app
#39Earlier quoted context omitted.
Is Cushion trademarked?
Yes! I should actually add that expense, too... Thanks for the reminder. :)
I was actually asking because I got an ethically-questionable, evil idea: If you are owning the Cushion word, can you sue for the domain name cushion.com?
Re: Running Costs of a SaaS app
#40Earlier quoted context omitted.
Thanks! In all honesty, we're way over Heap's free limit, but they haven't throttled us or reached out, so shhhhhh. Intercom is so worth it. We wouldn't be in the same position without it. The reason it's so high (as I mentioned in another answer) is that we also use it for sending our monthly newsletter. We could definitely get the cost much lower, and we're planning to, but I just need to sit down and do it. We've…
Re: Newsletter. I cam across Email Octopus and I found setting them up easy. You may want to check it out. https://emailoctopus.com/ You should save as much money as you can. Any idea the new cost if you stop using Intercom for newsletters?
Thanks! Not entirely sure, but I think we’d at least cut the cost in half. Aside from user count, we still use a lot of their packages, which have a decent base price.