Their argument that cloud can't survive invasion of privacy is probably right, but ignoring government, cloud operators threaten the privacy of their own users. G and MSFT both have stories from the early days when their employees went into cloud email accounts to check up on users. In G's case it was a rogue sysadmin stalking some high school kids, for MSFT it was looking at a journalist's hotmail acct to prosecute…
Back in summer 2006 between semesters, I worked at a Microsoft call center for Hotmail plus/premium (people/companies who paid premium account, and some ISP rebranded Hotmail accounts). We had full access to billing, we also had full access to people's accounts. We could look at emails, look at deleted items weeks after del (restore in rare circumstances). The thing is we didnt mess around. The tools to do this are h…
Do you know if she was ever told? If yes, what was her reaction?