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Ticketmaster is a horrible company

hjhart.github.io

31–40 of 252 posts

Re: Ticketmaster is a horrible company

#31
The unfortunate truth is that it is impossible for a live music fan to completely avoid Ticketmaster in 2017 without missing many of the best shows.

They strongarm venues into exclusivity agreements: all phone and online tickets at those venue must be sold through Ticketmaster.

Even walking up to buy a ticket at some box offices results in a venue using Ticketmaster as point of sale.

Their parent company Live Nation also outright owns many venues, a true monopoly in my opinion.

Re: Ticketmaster is a horrible company

#33
I take issue with the title itself.

> Ticketmaster is a horrible company, and I won't give them my business anymore

Ok, but what choice do you have, if Foo Fighters are playing in your City and you want to go? Or Manny Pacquiao is fighting Floyd Mayweather and you want to go?

It's not like there's a choice. There is, and that is to not go to the event. Because the core premise of TicketMaster's scam is the exclusive contracts they have with Venues and Artists.

Re: Ticketmaster is a horrible company

#34
post #14

Ticketmaster recently lost a class action suit, but managed to be allowed to pay the customers it unfairly charged not in money, but in coupons for Ticketmaster . http://www.billboard.com/articles/business/7370600/ticketmas...

That's insane. And despite losing the suit, they continue to do the exact same thing.

Re: Ticketmaster is a horrible company

#35
post #23

I understand the psychology here, but it seems pretty irrational. Even after every modifier Ticketmaster applies, tickets to major events are underpriced , as evidenced by the fact that things like the Japandroids show this person bought tickets for almost certainly sold out, and by the fact that the secondary market for tickets clears. I too would rather get one simple straightforward price, rather than the pointles…

The difference is if you paid more to the band, I'd be ok with that. My suspicion is this mostly involves paying more to ticketmaster.

Re: Ticketmaster is a horrible company

#36

They're also the worst company I've ever had a phone screen with. I remember being told it was with a member of the technical team, and it was a technical recruiter who asked me questions straight off of a paper that made no sense I hate having to use their service but they seem to be the best worst to use when it comes to selection. They screwed me a bit too when I bought a pair of pricey US Open tickets ($800+ tota…

The problem is they tend to own everything down to the venue. It makes disrupting them a cash intensive, long process.

Re: Ticketmaster is a horrible company

#37
Seriously though, what are the alternatives? Until then we all all 'stuck' with this Sh*t company. The only alternative is to 'not go' to watch your favorite performer / artist / fighter / singer.

Why hasn't this space been disrupted like how Uber disrupted the Cab Mob (oops, I mean the Taxi Medallions)

Re: Ticketmaster is a horrible company

#38
post #23

I understand the psychology here, but it seems pretty irrational. Even after every modifier Ticketmaster applies, tickets to major events are underpriced , as evidenced by the fact that things like the Japandroids show this person bought tickets for almost certainly sold out, and by the fact that the secondary market for tickets clears. I too would rather get one simple straightforward price, rather than the pointles…

The fact that many tickets are underpriced doesn't change the fact that TicketMaster's site is misleading and frustrating. Just because the market is willing to pay even more for the product than the advertised price + hidden fees doesn't mean I am, and even if I am it's still an obtuse experience.

Re: Ticketmaster is a horrible company

#39

Earlier quoted context omitted.

Ticketmaster has exclusive contracts with venues and usually owns the venues outright, so it doesn't matter where the money goes, it's all back into their coffers. http://www.livenationentertainment.com

Indeed, look at their filings: https://www.sec.gov/Archives/edgar/data/1335258/000119312512... LOL: "Competition in the live entertainment industry is intense. We believe that we compete primarily on the basis of our ability to deliver quality music products, sell tickets and provide enhanced fan and artist experiences. We believe that our primary strengths include: [...] • ticketing software and services; [...] "

Wow what did they do in 2009 to 2010 to increase their customer database from 25 million to 96 million?
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