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The Fatal Mistake That Doomed Samsung’s Galaxy Note

wsj.com

31–37 of 37 posts

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#31
post #30
post #17

Earlier quoted context omitted.

> I really hope they don't discontinue the line As in, stop making a 5.5"+ phone with stylus? They definitely won't. They'll just have to come up with a new name because the Note name is tarnished

Is it? I would've thought the samsung brand was tarnished more than the note brand.

No just the note brand people are still buying Galaxy S7 by the millions.

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#32
post #20

I imagine that if the managers had delayed the recall and the problem turned out to be as they originally suspected, that would have been their fatal mistake.

The article suggests that the other option wasn't "delay the recall" but "kill the phone". The fact that "kill the phone" came after "send supposedly safe replacements" is what was fatal, not the early recall. i.e. they thought they had enough evidence to damn one battery manufacturer, but the truth was the problem was elsewhere, and they still don't know. Faced with continuing problems and no known cause, if they'd…

'Dendrites and Pits: Untangling the Complex Behavior of Lithium Metal Anodes through Operando Video Microscopy'

http://pubs.acs.org/doi/abs/10.1021/acscentsci.6b00260

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#33
I had the first note 7, LOVED it to bits.. then sent it back for a replacement, got a S7 Edge loaner.. hated it. Got the Note 7 replacement, Was back in heaven.

Sent the Note 7 back, and have now got a Note 5 64GB. I like it and will keep using it... but I still miss the Note 7. Am eagerly awaiting the Note 8 or whatever is coming next from Samsung.

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#34

According to the article, the mistake was admitting there was a problem and recalling the phones. If that's what Wall Street calls a "mistake", then I don't know what they'd call the engineering problem(s) that caused the fires in the first place.

According to the article, the mistake was saying it was the batteries and then doing a recall to replace the batteries, even though they weren't actually sure that's what the issue was. When it turned out they were wrong, and the replacement phones were catching fire as well, it made Samsung look a lot worse and led to them killing the product entirely.

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#35
post #30
post #17

Earlier quoted context omitted.

> I really hope they don't discontinue the line As in, stop making a 5.5"+ phone with stylus? They definitely won't. They'll just have to come up with a new name because the Note name is tarnished

Is it? I would've thought the samsung brand was tarnished more than the note brand.

But I don't think they're gonna ditch the Samsung brand

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#36
post #20

Earlier quoted context omitted.

The article suggests that the other option wasn't "delay the recall" but "kill the phone". The fact that "kill the phone" came after "send supposedly safe replacements" is what was fatal, not the early recall. i.e. they thought they had enough evidence to damn one battery manufacturer, but the truth was the problem was elsewhere, and they still don't know. Faced with continuing problems and no known cause, if they'd…

'Dendrites and Pits: Untangling the Complex Behavior of Lithium Metal Anodes through Operando Video Microscopy' http://pubs.acs.org/doi/abs/10.1021/acscentsci.6b00260

Anything specific you'd like to highlight?

Re: The Fatal Mistake That Doomed Samsung’s Galaxy Note

#37
post #36

Earlier quoted context omitted.

'Dendrites and Pits: Untangling the Complex Behavior of Lithium Metal Anodes through Operando Video Microscopy' http://pubs.acs.org/doi/abs/10.1021/acscentsci.6b00260

Anything specific you'd like to highlight?

I'm not knowledgeable enough to say, but there are problems with these kind of batteries overheating, especially on recharging. Pumping electricity through a material produces heat. If it has nowhere to go then you end up with a fire and toxic fumes. The solution on airplanes being to put the battery in a sealed metal box with a pipe to vent any toxic fumes to the outside of the hull.

https://en.wikipedia.org/wiki/Boeing_787_Dreamliner_battery_...

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