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Why you should never use Upwork

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Re: Why you should never use Upwork

#32
Apropos nothing:

"$100 an hour is more than our CEO makes so I'm not sure we can budget $1500 for this".

Don't bill hourly! I know this sounds like a very silly example (it's not even logically coherent) but reasoning like this gets deployed all the time, even with sophisticated clients. People have anchoring price points for hourly rates that they don't have for other billing structures. Fixing this to make more money is literally as simple as "switch to daily billing".

Re: Why you should never use Upwork

#34
post #21

Earlier quoted context omitted.

Also, if Kevin is an attorney, he's remarkably free with what is arguably libelous speech to third parties.

True. I was curious and did look at their site and didn't see a Kevin in the attorney list. Not to say he isn't one, just he wasn't listed on the site. I would have ventured to bet he was a rogue IT employee, but with some of the responses to complaints on Facebook, it does somewhat appear that if you question them they get defensive and argumentative. I run a site that helps ex-offenders find jobs, resources, etc..…

[deleted]

Re: Why you should never use Upwork

#35

Looking at some of their responses to reviews on Facebook ( https://www.facebook.com/wiperecord/reviews/ ) it would appear the attitude is part of their company culture. Amazing, for a company that bills itself as trying to help people overcome their past, it appears they are simply in the business of taking advantage of a vulnerable group.

Am I the only one who thinks it's weird someone would hire a law firm to expunge a record and than publicly comment/review the service on Facebook? whats the point of wiping a record and than publicly sharing you had a record?

It is interesting. There are several factors at play. The chances of a random review on FB showing up are much lower than a background check when applying for a job. The "returning citizen" community is large in the US and while not a "tight" community, it is tight in the sense that they do talk and recommend companies that positively help them. Many also have a feeling of being wronged by the "system" and when someone takes advantage of them they have no problem letting them know.

Re: Why you should never use Upwork

#37
Very sorry to hear it. I've employed many on oDesk then Upwork over the years and almost always have great experiences with freelancers. In a rare case when I did have an issue, customer support wasn't very good from the hiring side either, fyi.

Also I think they shot themselves in the foot with the big price hike. Previously freelancers and I would just keep using their platform throughout working relationships. Now we use it like a dating app, meet a freelancer, work a project or two to build trust, and then leave the platform to handle payments on our own.

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